The company filed chapter 7 bankruptcy and should not operate. All internet activity must be stopped immediately. Did not return money to customers obviously
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See what reviewers are saying
Not a bad word to say - truly couldn't fault a thing. Fantastic from start to finish...couldn't recommend highly enough. Communication and information provided was second to non - so much knowledge an... See more
Company replied
Amaztravel never disappoint We have used Amaztravel many times and have never been disappointed. The travel experts really are experts in their field and their destination knowledge is second to none... See more
Company replied
AmazTravel arrange everything to your requirements down to the finest detail. Just booked a trip to Japan and another to Vietnam and Cambodia. Our last trip to Japan was just incredible! Can't wait an... See more
Company replied
Company details
Information provided by various external sources
Our services include personal travel, business travel, exhibitions, group tours, hotel booking, ticket booking and more. While our headquarters are in Los Angles, we also have branch offices in Beijing, Shanghai, Tibet, Hong Kong, Hanoi, Siem Reap, Bangkok, Warsaw, Krakow, Prague, Kathmandu, and Thimphu. We also cooperate with more than 60 travel agencies in over 40 countries.
Contact info
443 W. Garvey Ave Suite C, 91754, Monterey Park, United States
- 626-288-0050
- info@amaztravel.com
- www.amaztravel.com
2.7
Poor
39 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The company filed chapter 7 bankruptcy…
The company filed chapter 7 bankruptcy and should not operate. All internet activity must be stopped immediately. Did not return money to customers obviously
August 15, 2020
Unprompted review
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Would Recommend
Booking process is simple. Professional agent, knowledgeable tour guide. I and my husband had a enjoyable time with their 8 Days Japan Discovery tour.
April 5, 2019
Unprompted review
Amaztravel never disappoint
Amaztravel never disappoint
We have used Amaztravel many times and have never been disappointed. The travel experts really are experts in their field and their destination knowledge is second to none. We really feel they take time to understand your needs and also help you to think outside the box, so you get the most from your chosen destination.
June 12, 2017
Unprompted review
Reply from Amaztravel
Dear Susan Russell,
Thank you so much for your positive feedback!
If there is anything else we could help you with,
please do not hesitate to reach our 24/7 support anytime.
On behalf of AmazTravel.com,
Billy
Customer Relations
In terms of planning a holiday
In terms of planning a holiday, they have been excellent.
June 1, 2017
Unprompted review
Reply from Amaztravel
Dear Brian Crowley,
Thank you for your positive review.
Our Travel Consultants are trained to understand the needs of travelers, so we are dedicated to provide the best service possible!
We really do hope that you will be using our services again in the near future!
In case you have any further requests feel free to contact our 24/7 customer support team at any time!
On behalf of AmazTravel.com
Billy
Customer Relations
Excellent Experience
The representative that I am working with knows the country extremely well and has all kinds of amazing ideas for my family trip. He is extremely responsive and helpful. We are so excited about this adventure.
May 12, 2017
Unprompted review
Reply from Amaztravel
Dear Helen,
Thank you so much for your amazing feedback.
It is highly appreciated! If anything else needed - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
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Knowledgeable, professional, and personal service
Very knowledgeable, and eager to please the client. I search a long trip for just the right trip to Japan. Once I found Amaztravel, everything fell into place easily.
May 12, 2017
Unprompted review
Reply from Amaztravel
Dear Eric,
Thank you for your positive review.
Our Travel Consultants are trained to understand the needs of travelers, so we are dedicated to provide the best service possible!
We really do hope that you will be using our services again in the near future!
In case you have any further requests feel free to contact our 24/7 customer support team at any time!
On behalf of AmazTravel.com
Billy
Customer Relations
Family guided tour to Beijing
Our family (mom, dad, and two grown daughters) had an excellent trip to China and Japan 4/6 - 4/18/2017. Mavis, at Amaztravel did a great job arranging our desired activities and hotel during the China portion of our trip. She stayed in touch often and followed up with details and additional information up to the very day of departure. Pricing was very fair, and everything that was described was accurate, possibly even better than presented.
We were met by our guide, Daniel, at the airport, even though not everyone in our party arrived at the same time. We traveled in a new clean, comfortable van driven by Mr. Jong and stayed at The New World Beijing Hotel, an EXCELLENT choice. Daniel actually checked us in and physically took us to our rooms to make sure they were acceptable!
Daniel could not have been a better guide for us. His mastery of the English language and its subtleties, as well as his excellent skills as a guide surpassed our expectations. He is a wonderful and knowledgeable story-teller, and was so kind to adjust schedules and activities (several times) to accommodate our specific requests and needs. He took a real interest in our situation, and was professional and friendly every minute. We began to think of him as one of the family! We felt our tour gave us a very broad and interesting exposure to the wonderful city of Beijing and surrounding area, and we hope to return someday to see more of China. (Only if Daniel will be our guide!)
Our driver, Mr. Jong, was also extremely good at his job. The van was always ready and waiting, clean, and comfortable. He took our teasing very well, and always did his best to make our trip a pleasure. He even showed us some of his racing skills on the way to the Ming Tombs! Very exciting!
All in all, our China tour was the high point of our Asian visit, and we continue to talk about it. We will refer any anyone we know to be planning a trip to China to Amaztravel, and to Mavis personally. Thank you all for such a great job!
May 2, 2017
Unprompted review
Reply from Amaztravel
Dear Tompkins,
Thank you so much for your positive feedback!
If there is anything else we could help you with,
please do not hesitate to reach our 24/7 support anytime.
On behalf of AmazTravel.com,
Billy
Customer Relations
Excellent professional company to work
Excellent professional company to work with. I highly recommend!
April 26, 2017
Unprompted review
Reply from Amaztravel
Dear MX,
Thank you for your positive review. Our Travel Consultants are trained to understand the needs of travelers, so we are dedicated to provide the best service possible! We really do hope that you will be using our services again in the near future!
In case you have any further requests feel free to contact our 24/7 customer support team at any time!
On behalf of AmazTravel.com
Billy
Customer Relations
We are extremely pleased with …
We are extremely pleased with Amaztravel's service and especially that of Kate! I hope that our safari will be just as good has we have experienced!
April 20, 2017
Unprompted review
Reply from Amaztravel
Dear Emma,
Thank you so much for your amazing feedback.
It is highly appreciated! If anything else needed - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
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I want to say thank you to Kate
I want to say thank you to Kate! The best service ever! 100% helpful and friendly. Great work
April 20, 2017
Unprompted review
Reply from Amaztravel
Dear Alexander Curtis,
Thank you for your kind words and also precious time spent by posting this feedback.
If you would need anything else, feel free to reach us absolutely anytime - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
We are extremely pleased with Amaztravel
We are extremely pleased with Amaztravel's service and especially that of Kate ! I hope that our safari will be just as good has we have experienced!
April 18, 2017
Unprompted review
Reply from Amaztravel
Dear Jane Wolfem,
Thank you so much for your amazing feedback.
It is highly appreciated!
If anything else needed - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
Travel is perfect in the Amaztravel travel way.
I would not be able to make this trip to Japan without Amaztravel Travel Agency.
March 31, 2017
Unprompted review
Reply from Amaztravel
Dear Paul,
Thank you so much for your amazing feedback.
It is highly appreciated! If anything else needed - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
best of japan
I have used Amaztravel before and found their staff to be very helpful with a considerable amount of knowledge and experience in their specialist areas.
March 17, 2017
Unprompted review
Reply from Amaztravel
Dear Susan Taylor,
Thank you for taking the time to review AmazTravel.com!
In case you have any further questions, do not hesitate to contact us.
We are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
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Amazing service
Consultants who know their stuff inside out, and listen to the client and what they want from their holiday.
March 17, 2017
Unprompted review
Reply from Amaztravel
Dear Sarah,
Thank you for your positive review.
Our Travel Consultants are trained to understand the needs of travelers,
so we are dedicated to provide the best service possible!
We really do hope that you will be using our services again in the near future!
In case you have any further requests feel free to contact our 24/7 customer support team at any time!
On behalf of AmazTravel.com
Billy
Customer Relations
superb
Highly efficient and meticulous attention to detail. Our holiday exceeded our expectations thanks to Amaztravel and their great team.
March 14, 2017
Unprompted review
Reply from Amaztravel
Dear Ronald Morley,
Thank you so much for your positive feedback!
If there is anything else we could help you with,
please do not hesitate to reach our 24/7 support anytime.
On behalf of AmazTravel.com,
Billy
Customer Relations
Amaztravel review
Amaztravel have done everything one would expect of an agent. They are knowledgeable and clearly very experienced in arranging this sort of trip.
February 28, 2017
Unprompted review
Reply from Amaztravel
Dear David,
Thank you for your kind words and also precious time spent by posting this feedback.
If you would need anything else, feel free to reach us absolutely anytime - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
Reply from Amaztravel
Dear Fernando Morales,
Thank you so much for your positive feedback!
If there is anything else we could help you with,
please do not hesitate to reach our 24/7 support anytime.
On behalf of AmazTravel.com,
Billy
Customer Relations
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Top rate Travel Company
If you are looking for a travel company to help you book individualised travel arrangements, Amaztravel is the one. Professional and friendly and they really know their stuff.
February 22, 2017
Unprompted review
Reply from Amaztravel
Dear Chandra,
Thank you so much for your positive feedback!
If there is anything else we could help you with,
please do not hesitate to reach our 24/7 support anytime.
On behalf of AmazTravel.com,
Billy
Customer Relations
Reply from Amaztravel
Dear Wendy,
Thank you for your kind words and also precious time spent by posting this feedback.
if you would need anything else, feel free to reach us absolutely anytime - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
Very Good
Very easy to get help. Nice and polite staff. Will book with you more in the future.
February 20, 2017
Unprompted review
Reply from Amaztravel
Dear Kristian L,
Thank you so much for your amazing feedback.It is highly appreciated!
If anything else needed - we are here for you 24/7.
On behalf of AmazTravel.com,
Billy
Customer Relations
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