A Mellor Plumbing & Heating Services Reviews 

673
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the extremely helpful and professional staff members for arriving promptly, explaining technical procedures clearly, and completing home maintenance work efficiently. People are especially pleased with the reliable boiler installations, thorough cleanups afterward, and fair, transparent pricing structures for all services. Reviewers consistently note that customer service representatives are extremely friendly, accommodating during urgent situations, and excellent at scheduling appointments very quickly. However, some customers also noted occasional frustrations such as delayed follow-up quotes, high call-out charges for brief visits, or unresponsive communication during stressful moments.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers arrive promptly and complete jobs... See more

Staff

Consumers find staff to be positive, highlighting their polite, efficient, and professional approach during... See more

Price

Customers consistently note positive experiences with price, highlighting fair pricing, competitive quotes,... See more

Customer service

People report positive experiences with customer service, highlighting supportive and professional... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that phones are answered promptly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

673 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(673)

215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A prompt and satisfactory response from…

A prompt and satisfactory response from the initial enquiry to the completion of work.
Bradley performed his work in a friendly and positive manner with advice for next steps that maybe be necessary due to the type and age of the boiler.

July 24, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Ian,
Thank you very much for your positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Reliable

Reliable, prompt, efficient, polite and happy to explain.

July 23, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Katherine,
Thank you very much for your positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Boiler service and replacement part.

Engineer arrived on time. Very friendly and explained the job. Completed the work quickly and efficiently.
Have used this company several times and would highly recommend.

July 15, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Pauline.
Thank you very much for your positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Always on time great firm

Always on time , efficient quick service with a smile

July 16, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Jane,
Thank you very much for your positive revew its much appreciated.
Regards Anthony Mellor.

Rated 3 out of 5 stars

I do find the company a very good…

I do find the company a very good company. Had a few jobs done by them and they did exellent work. I had lost my invoice and needed a new one. It took me a couple of phone calls and emails to eventually get someone to resend it to me.

July 23, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Jeremy,
Thank you very much for your positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Another year has whipped by and Mellors…

Another year has whipped by and Mellors cam to service my boiler again.
tradesman arrived as planned was really pleasant and informative.
Left house tidy.
Not overpriced.

July 20, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Vicky,
Thank you very much for your positive revew its much appreciated.
Regards Anthony Mellor.

Rated 4 out of 5 stars

They did the work as agreed on time and…

They did the work as agreed on time and provided all the certificates with their invoice.

July 20, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Itps,
Thank you very much for your positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

The team (engineers and office staff)…

The team (engineers and office staff) very helpful and accomadating in my emergency. Having had another company come round that miss-diagnosed the issue A Mellor got things sorted. I would use them again.

July 16, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Mr Smithies,
Thank you vry much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 2 out of 5 stars

The plumber was here for about 10…

The plumber was here for about 10 minutes , the problem still continues & I felt the call-out charge was a bit high.
Mrs. Ashworth.

July 15, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Appologies but i cant find you on our system,
Please can you send me your contact details so i can find out how this went wrong.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellent service

Excellent service, polite and professional. Easy to book, arrived when agreed and fixed problem. Thanks

July 10, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Louby,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent Reliable professional company

Reliable professional company.
The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a larger company who have all the know how and tech expertise to support . Excellent

July 16, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Taylor,
Thank you very much for the positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Engineer was prompt

Engineer was prompt, polite and knowledgeable.
PS , he left his allen keys behind.
Andy.

July 15, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Andrew,
THank you very much for the positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Amazing service

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gave me a time slot & Kieron arrived promptly. Work done with no problems, a very tidy, polite worker. Thank you 5*

July 14, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Brian,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

They came to deal with my leaking…

They came to deal with my leaking radiator promptly and efficiently and resolved the problem without delay.

July 14, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Zoe,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very helpful.

July 6, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Joan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Replace washer on leaking pipe

Replace washer on leaking pipe, replace broken toilet ballcock.
On time, polite, job done with minimal fuss.

July 3, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Steve,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Harrison the plumber turned up on time…

Harrison the plumber turned up on time was very polite and did a good job in replacing shower unit . Left everything neat and tidy and clean .

July 10, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Alan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Would highly recommend

I’ve had Mellor for serviceing and lots of small plumbing jobs wouldn’t use any one else , from when you ring the lovely lady who answers is so helpful and easy to talk to ,they are not cheap but are very reliable always on time do a good job and are nice lads any problems they are back right away

July 10, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Barrie,
Thank you very much for your continued support and for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Work was completed as scheduled and in…

Work was completed as scheduled and in accordance with the quoted price. Customer service is good.

July 8, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi David,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Efficient and polite.

Efficient and polite.

July 2, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Tony,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

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