Amoena(UK) Ltd Reviews 

I have been ordering with Amoena for over 20 years and they are very expensive because they had the monopoly for many years, when it came to mastectomies. I had a recent experience when I ordered the wrong size. I had spent £200 on two breast forms yet they were unable to exchange or assist me in any way, because I had travelled… So it was my loss after having my LOSS! I am glad there are alternative persons with the actual experience of having a mastectomy so they understand, unlike Amoena!! Companies like Boost Innovations, who sell for half the price..I intend to never use Amoena again, even if the hospitals recommend them and they have the monopoly..I say you can now shop around and there are sympathetic companies who will attend to your needs, not dump you after all these years because you never returned your item within a given time, due to being away..

Fantastic. I ordered a post op belt/ strap and it’s fantastic quality, doesn’t compare to Amazon alternatives etc these are real medical garments and are ideal. The shape of this belt is so thought out, supportive and comfortable. The service was brilliant also, item arrived within two days after ordering. great price with welcome discount too. Highly recommend. I’m very appreciative.

I ordered a bra in black with a 20% discount. I have to say, a very nice lady rang me and said it was out of stock, and that it would be a week or so before they came back in. Instead of sending the bra out a bit later (I didn't mind waiting), she said that I could have a refund or have a different colour. If I waited for it to come back in stock, I would lose the 20% discount - even though I had already paid for it under the offer. This seems a little cheeky! I also had to let them know that the 20% discount code was not actually deducting 20% on the website (more like 15%) - which they fixed. But again, the lady I spoke to was lovely so I can't fault her and it's obviously just a shortsighted policy - which has put me off them a little.

The mastecomy bras are lovely, made me feel like me again. Well fitted, good quality and very fast delivery.

easy process and no quibble returns. stock could be better

I am looking for a white or off-white bra that doesn’t sit so high in the middle. The Anna Bra is perfect, but does not come in white or off-white. The Mara Bra sits way too high and Shows with shirts on. The Alessia bra Is nice, but it does not come in the right colors either. Wishing your product had more choices in white or off-white

I had a faulty zip after 7months of use ( mastectomy bra front zip). I contacted customer service via email and got a response within 24 hours. A free postage label was sent via email which I used to send back the bra. Within a week I received a brand new replacement bra. Excellent customer service. I will continue buying bras from this company and recommend to others.

My experience with this company was amazing. After a lumpectomy I was a bit despondent that I'd find a bra to fit both breasts, but the choice on here was HUGE and I was able to order various styles and sizes to see what worked best. I found the perfect bra and bought quite a few. The quality is superb and the service so fast, with the bras arriving the next day. I'm really grateful to this company. I can now just put a bra on and forget about it. Thank you!

I visited Amoena for a fitting, Angelika was amazing. From the moment l walked in she made me feel at ease. Nothing was too much trouble, her care was exceptional. Well worth the trip, you are an asset Angelika, thank you for all your help, it is truly appreciated. You have given me confidence to wear anything l choose and l will always be grateful to you. You offered honest advice and went well beyond what l expected. Thank you !.

Excellent product and customer service, I have shopped many times over the past 5 years for mastecomy items and everything I have bought has been top quality, the 40% off adapt air forms promotion was excellent fo savings on an item normally over £200.

Whilst the products are reasonably good, my 2 star is for customer service. I have contacted them before online to ask about something, no one has come back to me. I have been told in emails there is a £5 off voucher, if I try to find the voucher, it is nowhere to be found. If I send an email about this, it never gets a reply without me having to ring or chase. As a mastectomy patient, I have no choice but to use them sadly but I would have expected more compassion. If they don't want to give money off, stop advertising it! Perhaps they sell enough being a niche market to not care? Either way, I am very disappointed in their service