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Amscot Reviews 

18,625
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,707 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, patient, and professional, making sure every requirement is clearly explained from the very beginning. Reviewers emphasize that obtaining financial assistance is remarkably straightforward, featuring fast approvals, convenient terms, and smooth procedures from start to finish. However, some customers also noted frustrating issues such as incorrect payment schedules, lost transactions, or unexpectedly delayed processing times that caused significant inconvenience. A few consumers expressed dissatisfaction regarding unhelpful support agents, poor attitudes from certain staff members, and inflexible policies during their visits.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting knowledgeable representatives and... See more

Customer service

Consumers find customer service to be positive, frequently highlighting how helpful, patient, and... See more

User experience

People report positive experiences with user experience, highlighting quick, painless processes and helpful,... See more

Payment

Reviewers highlight ambiguous aspects of payment, while many consumers praise the clear explanations, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Miss Estephania was an excellent attendant! I've never paid or borrowed thru Amscot so I was really worried, but she took me thru the whole process ,explained everything,& got my loan & bill paid + ex... See more

Company replied

Rated 5 out of 5 stars

Was my First Time get "Cash Advance" in 7yrs! Your Agent Sophia was so very helpful, guided thru setting up Account! I appreciate Sophia patience & curtosy with me, also take time go over everything w... See more

Company replied

Rated 5 out of 5 stars

First time visiting Amscot and I had a great experience. The location was convenient, and having an ATM on-site was a nice added benefit. From start to finish, I was in and out in about 20 minutes.... See more

Company replied

Rated 5 out of 5 stars

I go to the Amscot on Bee Ridge rd in Sarasota Florida. Two girls that work there Racheal and Antolnette are very professional always greeted with a smile and great customer service. I will always re... See more

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Check Cashing Service
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Notary Public

About Amscot

Written by the company

Amscot Banner

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Amscot – Making lives better through financial solutions.®

Amscot is Florida’s leading non-bank financial services company, serving local communities with over 225+ branches. Branches are open early-to-late, 7 days a week with many open 24-hours! From Cash Advances, Installment Loans and Check Cashing to Free Money Orders, Bill Pay and Notary services, Amscot offers one-stop convenience at some of the most competitive rates in the financial services industry. Additionally, you can also obtain and load an Amscot Prepaid Mastercard, send faxes, buy stamps and access safe, secure in-branch ATMs for often less than many other places may charge you.

You see at Amscot, we’re more than just a financial services company, we’re The Money Superstore.

Easily Apply for a
Cash Advance* Today!

  • No credit checks**
  • Receive cash on the spot, in minutes
  • Some of the lowest fees in the industry

Get Started Now

Wherever you are, we’re here to help. With over 225+ branch locations, Amscot makes it easy to get the support you need.

Branch Locator
Many Open 24 Hours

Why Choose Amscot?

  • Convenient, affordable & accessible
  • No credit checks
  • Fast approval process
  • Walk out with cash in minutes
  • Many branches open 24 hours and 365 days/year
  • Amscot is licensed by OFR and regulated by state and federal laws

Our Services:

Cash Advance
Installment Cash Advance
Check Cashing
Free Money Orders
Bill Payment
Notary Service
Other Services

*Some restrictions apply. Subject to approval. See your local branch for more information and additional disclosures. Not all customers will qualify for a cash advance or the maximum amount. An Installment cash advance may typically range from $100 to $1,000, compared to a cash advance whose maximum amount is up to $500 under Florida law. Some consumers may only be eligible for $50. Amscot is licensed by the Florida Office of Financial Regulation and registered with FinCEN as a Money Service Business.

**We do not check credit, but we do check your status in the Florida State database for outstanding cash advances and installment cash advances. Non-payment does not affect your credit score, but may impact your ability to obtain future cash advances and/or installment cash advances with us and some other creditors using the Florida State database. We may verify your military status under the Military Lending Act, through third party resources. Amscot is committed to providing fair and equal credit opportunities to all qualified applicants and does not discriminate in any aspect of the credit transaction on the basis of race, color, religion, national origin, sex, marital status, age, receipt of public assistance program, an exercise of rights under the Consumer Credit Protection Act, sexual orientation, disability, or any other basis prohibited by law.


Contact info

4.8

Excellent

TrustScore 5 out of 5

19K reviews

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4.8

All reviews

(18,625)

1,928 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Amscot logo

Reply from Amscot

Realmente apreciamos que se haya tomado el tiempo para dejarnos su reseña de 5 estrellas. ¡Significa mucho para todo el equipo y nos encantaría tenerte de vuelta muy pronto!

Rated 5 out of 5 stars

Customer service was top tier I want to…

Customer service was top tier I want to recognize Ms Haramis for her attentiveness and patience and expertise about her job at Amscot her location is on university if your looking for great customer service .

October 16, 2026
Unprompted review
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Reply from Amscot

We are so happy to hear that you received such exceptional care during your visit. It is wonderful to know that our team's patience and knowledge made such a great impression on you. Thank you for sharing your positive feedback and for being an Amscot customer!

Rated 5 out of 5 stars

Easy and great assistance from Shiann.

Easy and great assistance from Shiann.

October 16, 2026
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Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

Just that the young guy that helped me…

Just that the young guy that helped me was very patient with me I didn't get his name but he was very nice and polite

October 16, 2026
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Reply from Amscot

We really appreciate you taking the time to leave us this wonderful 5-star review! It is so great to hear that our team member provided you with such kind, polite, and patient service during your visit. We will be sure to share your encouraging words with our team, and we look forward to serving you again soon! Thank you for being an Amscot customer!

Rated 5 out of 5 stars

Easy fast and courteous

Easy fast and courteous

October 16, 2026
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Reply from Amscot

We appreciate your great 5-star review! We are so glad that we could provide you with an efficient, simple, and polite experience. Thank you for being a valued Amscot Customer!

Rated 5 out of 5 stars

Fantastic!

October 14, 2026
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Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

It was amazing

It was amazing

October 5, 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

The willingness of all staff to help me…

The willingness of all staff to help me through the process of obtaining funds was top, notch.I would recommend to anyone

October 16, 2026
Amscot logo

Reply from Amscot

We are so happy to hear that our team provided top-notch support to help you through the process. Thank you for your wonderful recommendation and for being an Amscot customer!

Rated 5 out of 5 stars

Courteous

Jas had great customer service and very attentive and very precise with services and information

October 15, 2026
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Reply from Amscot

We are so glad to hear that Jas was attentive, precise, and provided great customer service! Thank you for taking the time to share your wonderful feedback and for leaving us a 5-star review. We truly appreciate your business!

Rated 5 out of 5 stars

Everything ran smoothly

Everything ran smoothly

October 13, 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

Very efficient

October 15, 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

Great thank You

October 14, 2026
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Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 1 out of 5 stars

My experience with the Amscot manager…

My experience with the Amscot manager was extremely unpleasant and disappointing. The way the situation was handled made me feel offended, uncomfortable, and disrespected as a customer. Regardless of the circumstances, I believe a manager should know how to treat people with respect, professionalism, and courtesy.
What happened left me with a very negative impression. I expected to receive proper customer service, but instead, I left feeling disrespected. A manager represents the company and should set an example of how customers should be treated, not be the reason they leave feeling upset and disappointed.
I hope the company takes this situation seriously and reviews how its managers treat customers. No one should have to leave an establishment feeling offended by the way they were treated. Overall, t

September 30, 2026
Unprompted review
Amscot logo

Reply from Amscot

Thank you for taking the time to share your feedback. We’re sorry to hear your recent experience did not meet your expectations. We take customer concerns seriously and would appreciate the opportunity to better understand what happened and see how we can help. Please contact us at (800) 333-6130 so a member of our team can review your concerns directly. Thank you for being an Amscot customer.

Rated 1 out of 5 stars

Very disappointing and unacceptable…

Very disappointing and unacceptable experience at Amscot, located at 9620 Coral Way. The ATM malfunctioned while a mother was withdrawing money intended for her son’s child support. The manager retrieved the money but did not return it to her.

To make matters worse, the manager, David, was disrespectful toward me and called me “abnormal,” while claiming that he spoke three languages. This behavior is completely unprofessional and unacceptable.

The store’s surveillance cameras and audio should capture this interaction. I demand that Amscot investigate this incident, review the recordings, and address both the missing money and the manager’s disrespectful behavior. Customers deserve to be treated with honesty and respect. This matter should not be ignored.

October 14, 2026
Unprompted review
Amscot logo

Reply from Amscot

Thank you for taking the time to share your feedback. We’re sorry to hear your recent experience did not meet your expectations. We take customer concerns seriously and would appreciate the opportunity to better understand what happened and see how we can help. Please contact us at (800) 333-6130 so a member of our team can review your concerns directly. Thank you for being an Amscot customer.

Rated 5 out of 5 stars

Goodjob...

October 12, 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

William was very helpful

William was very helpful

October 14, 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

Great job the lady was very helpful and…

Great job the lady was very helpful and very nice to me thank you

October 11, 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

I went to the Kirkman location in…

I went to the Kirkman location in Orlando and I was so Amazingly impressed by the cleanliness and Professionalism. I am so glad I Chose this Company

October 13, 2026
Amscot logo

Reply from Amscot

We are so glad to hear that you had such a wonderful experience at our Kirkman location! We truly appreciate your kind words regarding our clean environment and high level of professionalism. Thank you for choosing us, and we look forward to serving you again soon! Thank you for being an Amscot customer.

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