Amazing staff at Deira store.. Specially Mr.Santosh was very welcoming & helpful in finding me right item as per my requirements. Thanks and Regards, Kabir Al Dhabi Tower
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Excellent service & timely delivery of goods. Their staff has good product knowledge of the product. Wide variety of products available on their online store. Would recommend their site for MEP & Fash... See more
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Order was prepared on time and informed to us at that time.. being on time is very important in this field as all other work schedules depends on our order
Company replied
I purchased this product online at a discounted price (Order #57645, placed on 08 August 2025). After three days, the seller informed me that it was “not available.” However, I noticed that the exact... See more
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Company details
Written by the company
ANBI Trade – located in UAE’s largest harbor and export city, Dubai, UAE. 14 years of Industry experience made the largest valves stockiest and the distributor of major brands. We are one of the leading plumbing material suppliers in Dubai, UAE. Moreover, we also cater to the needs of Building Contractors, Mechanical, Electrical. Plumbing Companies (MEP) & Facilities Management companies all across the country. Using our broad construction industry exposure and experience, our team of varied professionals are specialists and work with clients to address medium and large-scale construction supply requirements. Another major upside about our brand and business is that we strive to establish and sustain long-term and mutually beneficial partnerships with our clients – new and existing. As one of the premier construction specialist firms in the UAE, we pride ourselves on having thorough and actionable knowledge and skill about the construction industry – nationally and regionally.
Contact info
Al Rigga, deira, Dubai , 112089, Dubai, U.A.E.
- 0097143361377
- Info@anbisolutions.com
- www.anbisolutions.com
4.2
Great
34 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Communication via whatsapp post…
Communication via whatsapp post purchasing online and the speedy delivery were excellent and unexpected
February 23, 2026
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Fantastic customer service from Norwina, above and beyond
Outstanding service from customer service Norwina over whatsapp to rectify problems that were not her fault.
ANBI solutions website however listed a product that was not as described. Pipe sizing mistakes and a series of logistical mishaps followed, which were helped by the aid of customer service.
Customer service rating 10 out of 5. The website and corporate company itself 3 or 4 out of 5.
November 1, 2025
reliable and timely delivery
reliable and timely delivery
excellent customer support
September 30, 2025
Best service i could say
August 19, 2025
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Kudos to Norwina for fast transactions…
Kudos to Norwina for fast transactions and very supportive!
August 15, 2025
Unprompted review
Reply from anbisolutions.com
Thank you for your valuable feedback. We're thrilled that Norwina delivered the high standard of service we aim for. Your satisfaction is our top priority, and we look forward to assisting you again.
Misleading Stock and Pricing Practices
I purchased this product online at a discounted price (Order #57645, placed on 08 August 2025). After three days, the seller informed me that it was “not available.” However, I noticed that the exact same product was still listed on their website only at a higher price. When I asked how it could be unavailable yet still for sale at an increased price, they continued to insist it was not available. This is misleading and raises serious concerns about their business practices.
August 8, 2025
Reply from anbisolutions.com
Dear Mr. Suhail Saeed,
Thank you for bringing this issue to our attention. We sincerely apologize for the frustration and confusion this has caused. Your experience is important to us, and we are committed to resolving this matter.
According to our records, your order was received on Friday, 8th August at 2:46 PM. On Saturday, 9th August, we notified you that the item was out of stock and offered an alternative brand with equivalent specifications. You declined this option and subsequently requested a refund, which we processed promptly as per your request. The product was immediately updated as "No Stock" and continues to be shown as unavailable on our website. We want to clarify that our stock levels and pricing are dynamic and can change based on availability and new shipments. Please be aware that updates to our online stock list may require some time to reflect. Our online inventory is managed separately from our retail stock, and occasionally discrepancies may occur, resulting in temporary shortages. In such situations, we promptly inform our customers and offer alternative solutions where possible. We are committed to transparency and strive to provide our customers with the best possible service.
Customer service is very bad
Customer service is very bad. I issue to complains but no answer at all.
June 25, 2025
Reply from anbisolutions.com
Could you please provide additional details regarding your order? We are currently unable to identify it. While our team occasionally experiences high volumes, we strive to respond promptly to every customer.
Good experience
Good experience. Customer service answered questions, everything was quickly and easily arranged and delivered. Recommend.
April 24, 2025
Reply from anbisolutions.com
Thank you, Fedor Zhrakov, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!
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Reply from anbisolutions.com
Thank you, Andrew Julian, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!
On time as ordered
December 21, 2024
Reply from anbisolutions.com
Thank you, Andrea, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!
Reply from anbisolutions.com
Thank you for your valuable feedback and we look forward to working with you again soon.
Delivey was on time and quality is good
November 16, 2024
Reply from anbisolutions.com
Thank you Mr Injaz for your valuable feedback and we look forward to working with you again soon.
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The packaging is very poor and there…
The packaging is very poor and there are damages and scratches on the outside of the scale box.
November 8, 2024
Reply from anbisolutions.com
Thank you for bringing this to our attention. We sincerely apologize for the poor packaging and the damages you experienced with your recent purchase. This is not the standard we strive for, and we understand how frustrating this must be.
Additionally, we will be addressing this issue with our packaging team to prevent it from happening in the future.
Thank you for your patience and understanding.
Good Company
Quick delivery. Excellent customer service agent. Pleasure to do business with
November 16, 2024
Unprompted review
Reply from anbisolutions.com
Thank you, Brian for your kind words! We're thrilled to hear that you were pleased with our quick delivery and customer service. It's always a pleasure to do business with valued customers like you.
We look forward to serving you again soon!
Reply from anbisolutions.com
Thank you, Prasanth for your kind words! We're thrilled to hear that you were pleased with our products. It's always a pleasure to do business with valued customers like you.
We look forward to serving you again soon!
Nice products
Great supplies and the quality was good. Just wish the website was a bit more user friendly. But will definitely purchase again in the future.
September 20, 2024
Reply from anbisolutions.com
Thank you, Hannah, for your wonderful feedback! We're delighted to hear that you were pleased with the quality of our supplies. Your suggestion about our website's user-friendliness is greatly appreciated, and we will certainly look into making improvements.
We look forward to serving you again in the future!
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Order was prepared on time and informed…
Order was prepared on time and informed to us at that time.. being on time is very important in this field as all other work schedules depends on our order
August 10, 2024
Reply from anbisolutions.com
Thank you for your kind words! We're thrilled to hear that your experience with us was exceptional. Our team strives to provide top-notch customer service, and we're glad we were able to assist you with your order. We look forward to serving you again in the future!
Issued resolved efficiently. Great comms
Instant call back when my card was incorrectly charged. Delivery coordination was also on time.
July 27, 2024
Reply from anbisolutions.com
Thank you for your kind words! We're thrilled to hear that your experience with us was exceptional. Our team strives to provide top-notch customer service, and we're glad we were able to assist you with your order. We look forward to serving you again in the future!
Nobody picks up the phone on 3…
Nobody picks up the phone on 3 different numbers during a normal work day. Only whatsapp chat is active. But still, they accept only advance payment for purchase, no cash/card on delivery. Looks like a scam.
June 11, 2024
Unprompted review
Reply from anbisolutions.com
It seems there may have been a misunderstanding. Our sincere apologies for any inconvenience caused. We strive to provide the best service possible and sometimes our sales executives may be occupied assisting other customers. Rest assured, they do make an effort to return calls promptly.
Regarding the advance payment policy, this is mainly due to logistical reasons, especially for oversized products where our freight agent doesn't accept cash on delivery. We make this policy clear on our website well in advance to avoid any confusion. Additionally, customers are welcome to visit our store to make payments if they prefer. We value transparency and aim to provide a seamless shopping experience for our customers. If you have any further concerns, please feel free to reach out, and we'll be happy to assist you.
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