Just picked up my new Citroën ëC3 Aircross and couldn't be happier — both with the car and the whole buying experience. A huge shoutout to Gert, who was absolutely brilliant from start to finish. He k... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a really good experience at Andersen Biler A/S (Rødovre). We walked in hoping to test drive a car and left with our minds made up that we would do business with Andersen Biler all thanks to Seb... See more
Company replied
I've been experienced a very poor service due to poor internal coordination. 2 weeks ago I've been proposed (by Andersen Biler personnel in Herlev) an appointment for a campaign on my Citroen. I ac... See more
Company replied
This is my third time i lease my car from Nissan. Each time is a satisfying moment. This time i was served by Rustu from Kobenhavn Branch. He takes time to explain to me the whole process before and d... See more
Company replied
Company details
About Andersen Biler A/S
Written by the company
Andersen Biler slog dørene op til den første forretning i 1972. I dag har vi 12 afdelinger fordelt over hele Sjælland.
Vi er autoriseret værksted og forhandler for Citroën, Ford, Honda, Leapmotor, Kia, MG, Nissan, Opel, Peugeot, Mazda og Suzuki – samt Hyundai servicepartner og autoriseret Mitsubishi værksted.
Vi tilbyder både nye og brugte biler, og vores medarbejdere står klar til at rådgive dig hele vejen – uanset om du er på udkig efter din næste bil, eller om din nuværende har brug for service eller reparation.
Hvis du er i tvivl om, hvem Andersen Biler er, så kender du os måske fra vores maskot Andy – den gule and, der altid er med på farten.
Du finder os i Gladsaxe, Ballerup, Holbæk, Herlev, Roskilde, Rødovre, Amager, København, Hillerød, Frederikssund og Taastrup. Vi glæder os til at byde dig velkommen hos din lokale Andersen Biler.
Vi er autoriseret værksted og forhandler for Citroën, Ford, Honda, Leapmotor, Kia, MG, Nissan, Opel, Peugeot, Mazda og Suzuki – samt Hyundai servicepartner og autoriseret Mitsubishi værksted.
Vi tilbyder både nye og brugte biler, og vores medarbejdere står klar til at rådgive dig hele vejen – uanset om du er på udkig efter din næste bil, eller om din nuværende har brug for service eller reparation.
Hvis du er i tvivl om, hvem Andersen Biler er, så kender du os måske fra vores maskot Andy – den gule and, der altid er med på farten.
Du finder os i Gladsaxe, Ballerup, Holbæk, Herlev, Roskilde, Rødovre, Amager, København, Hillerød, Frederikssund og Taastrup. Vi glæder os til at byde dig velkommen hos din lokale Andersen Biler.
Hele Sjællands bilforretning
Written by the company
- Vores vision: Vi vil være Sjællands mest anbefalede bilforretning
- Har du en god oplevelse - eller måske en mindre heldig - så tøv ikke med at kontakte os. Vi forsøger dagligt at blive både hurtigere, skarpere og endnu bedre. Viden om din oplevelse af os er derfor helt vital. Skriv til kundeservice@andersenbiler.dk med din ros eller ris - så vender vi tilbage til dig hurtigst muligt.
- Vælg en serviceaftale, som passer til dig
- Med vores serviceaftaler er du altid sikret maksimal, økonomisk tryghed og minimale bekymringer, så du kan få ro i budgettet. Vi har altid en serviceaftale, som passer til dig og dine behov.
- Benyt dig af vores attraktive finansiering
- Når du har valgt den rigtige bil, skal du også have den rigtige finansiering. Vi kan altid finde den bedste finansieringsløsning til dig, hvad enten du handler ny bil, brugt bil, leaser eller er erhvervskunde.
- Din garanti, når uheldet er ude
- Det er altid en god idé at forsikre din bil – brugt såvel som ny. Og så er en ansvarsforsikring i øvrigt lovpligtig. Med en forsikring via os er du altid sikret autoriserede skadesreparationer, hvis skaden opstår. Så husk forsikring - uanset om du selv finansierer din bil eller har privatleaset den.
- Beskyt din bil med en undervognsbehandling
- Det danske klima er hård kost for din bils undervogn og hulrum. Gør derfor din bil en tjeneste, og få udført en rustbeskyttelse af din bil. På den vis forebygger du rustangreb og forlænger bilens levetid.
- Det er vigtigt, at have de rigtige hjul på bilen
- Vej- og vejrforhold varierer meget i løbet af året. Derfor anbefaler vi, at du supplerer dine sommerhjul med et sæt vinterhjul, så du altid kører med maksimalt vejgreb uanset vej- og vejrforhold. Du har selvfølgelig mulighed for at opbevare dine dæk på vores dækhotel, så du slipper for besværet med at håndtere de tunge, pladskrævende hjul.
Contact info
Gladsaxe Møllevej 14, 2860, Søborg, Denmark
- 72591400
- kundeservice@andersenbiler.dk
- www.andersenbiler.dk
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly
Very friendly, professional and good service. I was attended to by Casper from the Nørrebro branch, he offered the best service I have received at any dealership I have visited in the whole of Denmark. I can highly recommend him as well as the experience of the car I purchased.
November 10, 2020
Reply from Andersen Biler A/S
Dear Michael.
Thanks, for your 5 star review!
We are pleased that you have had a verry good experience with Casper from our Nørrebro department.
Remember that you're always welcome to mail us if you have questions or comments at kundeservice@andersenbiler.dk.
We wish you a great day.
Best regards
Andersen Biler
God service
Super god service hos ekspedienten harmed
God aflevering af bil
September 17, 2020
Unprompted review
Reply from Andersen Biler A/S
Hej Henrik.
Mange tak for din 4-stjernet anmeldelse og venlige ord om vores kollega.
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Rigtig god dag.
Mange hilsner
Andersen Biler
Happy experience
Happy experience. Keep up the great customer focus!!
August 18, 2020
Unprompted review
Reply from Andersen Biler A/S
Hi George.
Thank you for the 5 star review.
Remember that you always can write to us if you have any questions or comments at kundeservice@andersenbiler.dk.
Many greetings
Andersen Biler
God service...
January 21, 2020
Unprompted review
Reply from Andersen Biler A/S
Hej Cantea.
Mange tak for din 5-stjernet anmeldelse!
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Rigtig god dag.
Mange hilsner
Daroun, Andersen Biler
Reply from Andersen Biler A/S
Hej Stine.
Det er vi rigtig glade for at du syntes :)
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Rigtig god dag.
Mange hilsner
Daroun, Andersen Biler
Fair, but not great
I got, what I paid for. Generally prices are very steep. Just for windows wipers I was asked 500DKK (while online they cost below 100DKK). At other dealers as part of service, I got either car's interior vacuum-cleaned, window spray tank filled, or entire car washed. But nothing at Andersen Biler. No extra service or other incentives.
December 9, 2019
Unprompted review
man kan trygt handle bil hos Andersen…
man kan trygt handle bil hos Andersen biler, de er kompetente uden de virker ikke for sælgende.
November 12, 2019
Unprompted review
Reply from Andersen Biler A/S
Hej Per.
Mange tak for dine rosende ord!
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Hav' en skøn dag.
Mange hilsner
Daroun, Andersen Biler
Venlig og oplysende ekspedition
Venlig og oplysende ekspedition,
men synes, at der ofte går for lang tid før der kommer en person frem til ekspedition.
July 22, 2019
Unprompted review
Reply from Andersen Biler A/S
Hej Erik.
Vi bestræber os altid på at blive bedre og klogere på fremtiden, så tak fordi du vil dele din oplevelse med os.
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Mange hilsner
Daroun, Andersen Biler
Although it took some time to get the…
Although it took some time to get the online account approved since it seems it is done manually, the overall experience was excellent. I had to replace a punctured tire and the service department achieved to do it the same day. They provided a replenishing bottle for the self-seal puncture repair kit as well. There were some problems with the communication and the invoice because another name and registration number were used, but in the end, everything was sorted out. These things happen in big organizations, and if problems can be fixed on the spot, I think, that nobody should be penalized. All good and very happy for now. Let's see how it will be when I will have to do the second obligatory service, next year. Thank you once again!
July 9, 2019
Unprompted review
super god og agil behandling og bilen…
super god og agil behandling og bilen blev klar på rekord tid
July 8, 2019
Unprompted review
Reply from Andersen Biler A/S
Hej Michael.
Mange tak for din 5-stjernet anmeldelse! Hvor er det skønt at læse, at du har haft en gennemført oplevelse hos os.
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Mange hilsner
Daroun, Andersen Biler
Absolutely satisfied with the attention…
Absolutely satisfied with the attention and service provided by Rasmus.
May 14, 2019
Unprompted review
Reply from Andersen Biler A/S
Hello Cecilia.
Thanks for your 5 star review. We are so happy that you have had a super satisfied experience.
Remember that you are always welcome to write to us if you have any questions or comments on kundeservice@andersenbiler.dk.
Best regards
Daroun, Andersen Biler
Super god Service
April 29, 2019
Unprompted review
Reply from Andersen Biler A/S
Hej Henrik.
Mange tak for din 5-stjernet anmeldelse. Super fedt, at du har haft en super god oplevelse hos os.
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Mange hilsner
Daroun, Andersen Biler
Very good service and Sales staff
Got very good service and nice bahaviour of sales staff, especially from Kasper. I am very satisfied with the services. So 5 stars this time. :)
April 5, 2019
Unprompted review
Reply from Andersen Biler A/S
Hello Dipak.
Thanks for your 5 star review. We are pleased to read that you have had a really good experience in our Ballerup department.
Remember that you are always welcome to write to us if you have any questions or comments on kundeservice@andersenbiler.dk.
Best regards
Daroun, Andersen Biler
God service intet at klage over der er…
God service intet at klage over der er intet steds at klare på, fine folk og meget hjælpsomme,
March 26, 2019
Unprompted review
Reply from Andersen Biler A/S
Hej Dorrit. Tak for din 5-stjernet anmeldelse og meget venlige ord om os. Vi er rigtig glade for, at du har haft en super god oplevelse hos os. Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk. Mange hilsner Daroun, Andersen Biler
price for service is not friendly and I…
price for service is not friendly and I found some oil on the engine after service dont know how did that
February 26, 2019
Unprompted review
Reply from Andersen Biler A/S
Hi JK. Thank's for your review. We are sorry that you think we are too expensive. Have you contacted the autoshop about the oil? if not, write to kundeservice@andersenbiler.dk and we will help. Remember that you are always welcome to write to us if you have questions or comments on kundeservice@andersenbiler.dk. Best regards Daroun, Andersen Cars
God og proffesionel behandling og en…
God og proffesionel behandling og en konkurrence dygtig pris på det der skulle repareres.
February 5, 2019
Unprompted review
Reply from Andersen Biler A/S
Hej M. Moesgaard.
Mange tak for din 5-stjernet anmeldelse og rigtig fine beskrivelse af vores service.
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Mange hilsner
Daroun, Andersen Biler
Bad service
Bad service, they incompetence made me pay for brake discs. On annual service they didn't inform me that my break pads are in bad condition what destroyed brake disc in not even 3yo car.
January 30, 2019
Unprompted review
Reply from Andersen Biler A/S
Hello Jacek.
Thanks for your review.
You drove the car to Andersen Biler on 30 / 1-2019 because you heard a sound from the rear brakes. At that time we can see that the rear brakes had hung a lot and therefore were the brake discs and the brake pads behind were very red. We separate the rear brakes to see if the brake calipers are hanging too, this was not the case and therefore the brake pads hung in the brake pad. We called and told you about the problem, but you didn’t want a replacement.
When we fixed the car together again, the coating of one brake pad falls, because the brakes have been so hot (We even sent you a picture of it). We told you about the problem and you gave us green light to change the brakes. Your car had a service on 16 / 5-2018 at 35152km, and when we changed the brakes the car had driven 40613km. The brakes have certainly been fine at the time of the service, but for some reason it has started to hang out during the 5000km or 7 months.
Remember that you always are welcome to write to us if you have any questions or comments on kundeservice@andersenbiler.dk.
Best regards
Daroun, Andersen Biler
Reply from Andersen Biler A/S
Hello Jintian.
Thanks for your review. We are pleased that by your satisfaction of our service :)
Remember, that you're always welcome to write to us if you have any questions or comments on kundeservice@andersenbiler.dk.
Best regards
Daroun Aziz, Andersen Biler
Fin service.
January 29, 2019
Unprompted review
Reply from Andersen Biler A/S
Hej Morten.
Vi er glade for, at du har været meget tilfreds med den service du har fået hos os. Tak for din anmeldelse.
Husk, at du altid er velkommen til at skrive til os, hvis du har spørgsmål eller kommentarer på kundeservice@andersenbiler.dk.
Mange hilsner
Daroun, Andersen Biler
Best Deal in Denmark.
One of the best Moter Car Dealer in Denmark. The way they serve me is superb :)
January 29, 2019
Unprompted review
Reply from Andersen Biler A/S
Hello Yassar.
We are pleased to offer you a great deal.
Remember, that you're always welcome to write to us if you have any questions or comments on kundeservice@andersenbiler.dk.
Best regards
Daroun Aziz, Andersen Biler
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.