Andersons Ltd Reviews 133

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and expertise, particularly in design and planning. Many highlight the exceptional quality of the products, including kitchens, doors, and flooring, noting that the finished results often exceed expectations. The service, from initial consultation to installation, is frequently described as seamless, efficient, and well-managed, with installers demonstrating high standards of workmanship and attention to detail. However, some customers mentioned a specific issue with an extractor fan, finding its low placement inconvenient and its effectiveness in removing cooking smells unsatisfactory.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the seamless and professional... See more

Product

Reviewers express great delight with the products, particularly their new kitchens, often describing them as... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with their new kitchens,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the experience as... See more

Based on these reviews

Rated 5 out of 5 stars

Fitter arrived on time, worked continuously with rare breaks. Existing kitchen completely removed in first day. All delivery of new units and and removal of old items on time. Chris, our fitter kept u... See more

Company replied

Rated 5 out of 5 stars

We walked into Andersons (Barrow) not knowing alot about kitchens we spoke with Tasha and she got our style straight away she worked her magic and came up with a design we could have only dreamed of!... See more

Company replied

Rated 5 out of 5 stars

We are delighted with our kitchen from Anderson's. Kerry was professional, efficient and so very helpful. The counter staff excelled in ensuring we had the right flooring. The fitting team took a wee... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Andersons (Kilmarnock). Laura was fantastic in the planning and designing of the kitchen. Cairns and Tony are great guys, and were top class in fitting the kitchen. They... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Interior Door
  3. Kitchen Furniture Store
  4. Kitchen Supply Store
  5. Washer and Dryer Store
  6. Wood and Laminate Flooring Supplier

Written by the company

Andersons Ltd est.1888, offering quality fitted kitchens at amazingly low prices. Showrooms: Carlisle, Barrow, Cumbria, Kilmarnock, Stranraer, Ayrshire & Dumfries


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Great Experience

What we thought would be a daunting experience was made exceptionally easy and enjoyable with Anderson’s.
Everybody we came in contact with at Anderson’s from Caitlin, the designer, Kirsty who processed the order, Stuart and Jamie who fitted the kitchen went out of there way to help, advise and make the whole process seamless. We are absolutely delighted with the finished oroduct and would have no hesitation in recommending Anderson’s.

February 2, 2026
Unprompted review
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Reply from Andersons Ltd

We’re glad to hear you had such a positive experience and that you’re pleased with the finished kitchen.

We’ll pass your comments on to the team — they’ll really appreciate it. Thank you again for choosing Andersons.

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Rated 5 out of 5 stars

Andersons Kilmarnock

We had a great experience with Andersons (Kilmarnock). Laura was fantastic in the planning and designing of the kitchen. Cairns and Tony are great guys, and were top class in fitting the kitchen. They did an immaculate job and went above and beyond to get things finished as planned. Couldn’t recommend enough.

January 12, 2026
Unprompted review
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Reply from Andersons Ltd

Thank you for your lovely review. We’re really pleased to hear that you had such a positive experience with the Kilmarnock team and that you’re happy with the finished result.

Your kind words mean a lot and we’ll be sure to pass your feedback on to Laura, Cairns and Tony. Thank you for your recommendation and for choosing Andersons, and we hope you enjoy your new kitchen for many years to come.

Rated 5 out of 5 stars

Excellent service

Caitlin Young in the Kilmarnock branch helped us plan our kitchen and was excellent from start to finish. There was no pressure to rush things and we were supported through every step.
We are really pleased with the service and quality from Anderson's and Wouldn’t hesitate to recommend them to a friend.

February 10, 2026
Unprompted review
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Reply from Andersons Ltd

Thank you for taking the time to leave a review. We’re really pleased to hear that you’re happy with both the service and the quality of your new kitchen.

We’ll be sure to pass your kind comments on to Caitlin and the team, and we really appreciate your recommendation. Thank you again for choosing Andersons.

Rated 5 out of 5 stars

Kitchen No. 3

Over the years I had 2 kitchens fitted by Andersons in my previous home so when it came to updating the kitchen in my present home once again my go to was Andersons. Having dealt with Kerry previously she once again was extremely knowledgeable, friendly and very professional, nothing too much bother. Once again I asked for Cairns for fitting, his work ethic and eye for detail is second to none. He and his sidekick Tony are an excellent team. They kept me informed every step of the way to make sure I was happy with everything. Extremely delighted with my new kitchen, it's beautiful. Overall Andersons is an excellent company to deal with and really cannot rate them highly enough.

January 21, 2026
Unprompted review
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Reply from Andersons Ltd

Thank you for taking the time to leave such a lovely review and for choosing Andersons again. It’s always a pleasure to work with returning customers, and we’re really pleased to hear that you were happy with both the process and the finished kitchen.

We truly appreciate your continued support and your recommendation of the team.

Rated 5 out of 5 stars

Anderson's kitchens, Dumfries

Anderson's kitchens in Dumfries have a brilliant team, from design through to delivery and installation, including their use of excellent independent electricians and stone worktop design and installation teams. The workforce is dedicated, hard working, and highly skilled. Arriving on time, and cleaning up after their days work.
I would highly recommend this company over any other kitchen provider.....

January 12, 2026
Unprompted review
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Reply from Andersons Ltd

Thank you for taking the time to leave a review and for recommending Andersons. We’re pleased to hear you were happy with the service you received from the Dumfries team and that everything ran smoothly throughout the project.

We hope you enjoy your new kitchen for many years to come, and thank you again for choosing Andersons.

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Rated 5 out of 5 stars

Flawless Experience

From the moment we were introduced to Kerry, she made us feel welcome and relaxed. Her knowledge and vision gave the added trust & confidence, for us to commit to Anderson's. There was no rushing us into anything and everything seemed effortless from the initial meet to design to completion. I would recommend Kerry & Anderson's to anyone looking for that seamless experience.

December 2, 2025
Unprompted review
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Reply from Andersons Ltd

Thank you for your lovely review. We’re delighted to hear that you had such a positive experience working with Kerry. We’ll be sure to pass your kind comments on to Kerry. Thank you again for choosing Andersons and for recommending us — we hope you enjoy your new kitchen for many years to come.

Rated 5 out of 5 stars

Professional, seamless and delighted

Absolutely delighted with the service and quality from Anderson’s in Kilmarnock. Kerry provided us with the design of our beautiful kitchen, Linda also a great help the two girls couldn’t have been more helpful & professional. The fitting of the kitchen was seamless and it was professionally managed by David and his team, every tradesman was spot on and were so polite & friendly. Excellent seamless service from the whole team in Kilmarnock, professional from beginnning to end and absolutely delighted with our new kitchen. Thank you Team Anderson Kilmarnock

December 23, 2025
Unprompted review
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Reply from Andersons Ltd

Hi Lesley, Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you had a positive experience with us, and your feedback will be shared with the relevant members of our team who will be thrilled to read it.

If you ever require our services again in the future, please don’t hesitate to get in touch - we’d be more than happy to help. Thank you again for choosing us. :)

Rated 5 out of 5 stars

First class service

First class service!
Laura's expert experience enabled her to design the kitchen to suit the awkward shape of the room. She listened to me and managed to incorporate everything I wanted. Everyone, including other tradesmen,
has been extremely impressed with Duncan's precision in fitting the kitchen. I'm absolutely delighted and would highly recommend going to the showroom in Kilmarnock.

November 17, 2025
Unprompted review
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Reply from Andersons Ltd

Good Afternoon Liz,
Thank you so much for your wonderful review and recommendation. We’re absolutely delighted to hear how happy you are with your new kitchen.
Laura will be thrilled to know her design expertise helped make the most of such an awkward-shaped room while incorporating everything you wanted. It’s also fantastic to hear such high praise for Duncan’s precision and craftsmanship, your kind words will be passed over.
Thank you again for choosing us and for recommending our Kilmarnock showroom. Enjoy your new kitchen! 😊

Rated 4 out of 5 stars

Satisfactory experience except the extractor fan .

Overall this experience was very satisfactory , the planning and installation was great -- however the extractor fan is disappointing , the low level means that one is forever banging ones head and it doesn't really extract cooking smells .

October 6, 2025
Unprompted review
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Reply from Andersons Ltd

Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the overall planning and installation of your kitchen. We’re sorry to learn that the extractor fan hasn’t met your expectations - your comments are very helpful to us. We’ll be sure to pass your feedback on to one of our designers so that we can review the design and consider improvements for future projects. We really appreciate your honest review and are glad you’re otherwise enjoying your new kitchen.

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Rated 5 out of 5 stars

A well deserved 5 stars

From the planning to the fitting Andersons were top class.
I’m thrilled with my new kitchen!
Special thanks to David in Stranraer and all the other staff who were very helpful and, most importantly, patient as I changed my mind with certain aspects. They also offered much needed advice.
The joiners who fitted my kitchen were excellent in every way.
I have bought my internal doors and other items from Andersons and would definitely recommend them. A well deserved 5 stars.

October 27, 2025
Unprompted review
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Reply from Andersons Ltd

Thank you so much for your lovely feedback! We’re so pleased to hear you’re happy with your new kitchen. We’ll be sure to pass on your kind words to everyone involved! Enjoy your new space, and thank you again for choosing Andersons.

Rated 5 out of 5 stars

We are delighted with our kitchen from…

We are delighted with our kitchen from Anderson's. Kerry was professional, efficient and so very helpful. The counter staff excelled in ensuring we had the right flooring. The fitting team took a wee while, but ensured things were done right. This tied in with a kitchen extension by Arctic Winows and the overall finished job is really good. Good, trustworthy company, which I would highly recommend.

October 24, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Falcon, Thank you so much for your lovely review. Your kind words will be passed on to Kerry and the rest of the Kilmarnock team. We hope you have many happy years in your kitchen and should you require any further assistance please do not hesitate to get in touch. :)

Rated 5 out of 5 stars

Have had a great experience with the…

Have had a great experience with the completion of my new kitchen. The service I received from the design team Stuart & Tony & the installation by Keith could not be faulted. Nothing was too much trouble.
I am delighted with my stunning new kitchen & would highly recommend.

October 14, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Helen, Thank you for your lovely positive review. Your kind words will be passed on to Stuart, Tony and Keith. We hope you have many happy years in your kitchen and should you require anything else from us, please do not hesitate to get in touch! :)

Rated 5 out of 5 stars

Extremely delighted with our stunning new kitchen

So delighted with our stunning new kitchen, utility room, flooring and appliances, bought from Anderson’s Kilmarnock and fitted by David, who was recommended by Anderson’s

It’s absolutely amazing and the transformation is even better than I expected.

We worked with Caitlin Young and her eye for detail is excellent so much so, I had forgotten about some of the things we’d planned.

David, recommended by Caitlin, was the right choice for carrying out the work and the whole kitchen is immaculate. The quartz is just stunning and suits the units and the flooring perfectly. I had the walls tiled and I’m delighted with the whole overall effect.

I would definitely recommend Anderson’s to anyone thinking about a new kitchen refit.

Thanks again from a very happy customer.

September 1, 2025
Unprompted review
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Reply from Andersons Ltd

Good Afternoon Alison, Thank you so much for your kind review and we are delighted that you had a positive experience with us. Your kind words will be passed on to both David and Caitlin. Should you require any further assistance please do not hesitate to get in touch. We hope you have many happy years in your new kitchen. :)

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Rated 5 out of 5 stars

We had excellent service from this company…

We had excellent service from this company, Stuart designed our kitchen & was very knowledgeable helping us choose our cabinets, splash back, appliances, flooring etc.
The joiner was Keith who was friendly & pleasant, very passionate about his work.
We would recommend Andersons 100%.

July 14, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Sandra, Thank you for your lovely review. :) We are happy that you had a positive experience when dealing with us, your kind words will be passed on to Stuart. Should you require any further assistance from us, please don't hesitate to get in touch! :)

Rated 5 out of 5 stars

Job well done!

Fitter arrived on time, worked continuously with rare breaks. Existing kitchen completely removed in first day. All delivery of new units and and removal of old items on time. Chris, our fitter kept us fully informed and made sure disruption of services were kept to a minimum. Standard of work and finishing very high. Job completed on time to a high standard. Well done!

September 1, 2025
Unprompted review
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Reply from Andersons Ltd

Good afternoon! Thank you so much for your kind words. We’re delighted to hear you had a positive experience with us. If you ever need any further support, please don’t hesitate to get in touch! :)

Rated 5 out of 5 stars

Went to the Carlisle branch to look at…

Went to the Carlisle branch to look at kitchens and internal doors. Both kitchen sales and timber sales people were extremely knowledgable and friendly. They made our experience easy and pleasant. Great quality kitchen and internal doors which were fitted to a great standard by one of their fitters who was amazing in terms of his attention to detail and workmanship. Had a slight issue with being credited for some items we returned but hopefully this will be resolved soon . We now have a fabulous modern kitchen and new doors throughout our house which look amazing - thank you to everyone associated with the Carlisle branch.

June 12, 2025
Unprompted review
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Reply from Andersons Ltd

Afternoon! Thank you so much for your detailed and kind review. We’re glad to hear that you had such a positive experience with our Carlisle team and that you are pleased with your kitchen and doors! We appreciate your feedback and kind words.

Rated 5 out of 5 stars

New Kitchen

Went to Kilmarnock branch and Kerry was brilliant. Gave us various options with no pressure she certainly knows her products for sure. Very helpful before during and after kitchen was delivered fantastic service. Thank you

July 1, 2025
Unprompted review
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Reply from Andersons Ltd

Good afternoon! Thank you so much for your kind words. We’re delighted to hear that Kerry provided such excellent service and that your experience was positive from start to finish. We really appreciate your feedback and will pass your compliments on to Kerry!

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Rated 5 out of 5 stars

New Kitchen

Tidy and efficient workers
Good attention to detail.
Highly recommend

May 5, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning. Thank you for your kind review and we are glad to hear that you had a positive experience when using us. Should you require any additional support, please do not hesitate to get in touch! :)

Rated 5 out of 5 stars

New Kitchen

So pleased we chose Andersons Kilmarnock, for our new kitchen. From our first visit to the showroom & meeting Laura our designer, the attention to detail and customer care was brilliant. Jim the fitter was excellent and he coordinated all required tradesmen. The flooring team have also been great, we have used them several times now for supplying laminate for rooms in our house. Our new kitchen has exceeded our expectations and we would highly recommend Andersons, Kilmarnock.

November 25, 2024
Unprompted review
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Reply from Andersons Ltd

Good Morning. Thank you so much for your kind review and we are glad that you had a positive experience at Andersons. :) We hope you have many happy years in your new kitchen and your kind words will be passed on to the team in Kilmarnock.

Rated 5 out of 5 stars

Our new kitchen designed and fitted by Andersons

My wife Phyllis and I are extremely happy that we have had Andersons in Kilmarnock supply and fit our new kitchen.
On our initial visit to the showroom we were greeted warmly by Kerry (kitchen designer)
My wife and I (my wife mainly) explained to Kerry what our requirements for a new kitchen were. Kerry took everything on board and arranged to visit our home to measure up and confirm the possibilities of our requirements.
During the home survey Kerry explained in great detail what we could have and she asked if we had any further questions regarding the design layout. Off she went and in no time at all she sent us the plan for the new kitchen.
It was an extremely professional layout with all of our requirements included. Very impressive indeed.
We visited the showroom another couple of times to confirm our choices and then order. Once again Kerry greeted us warmly and made us feel welcome.
A mention too for Joseph who helped us greatly with our choice of the flooring and wall boarding.
The installation team Cairns and Tony came to our house to carry out a pre installation survey. They made us feel straight away that they were professional kitchen installers. They explained the process and gave us an idea of how long the installation would take. The installation date was confirmed during their visit.
They arrived on time on the day they said they would and carried out a brilliant installation from start to finish.
They were both a pleasure to have in our house and we could not recommend their work highly enough.
Stevie the flooring contractor completed our kitchen with a fabulous design and again we could not recommend him highly enough.
Thanks very much to all of you for such a fabulous new kitchen.
We will highly recommend Andersons to anyone in the future.

August 4, 2025
Unprompted review
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Reply from Andersons Ltd

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear how happy you are with your new kitchen.

Wishing you both many happy years in your beautiful new kitchen!

— The Andersons Team

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