Good service. I had some issues with my order. Felix from the customer service team helped solve the issue fast and warmly followed it up. Thanks Felix!
Company replied
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See what reviewers are saying
I purchased a Ferm Living Kona Bookcase from AndLight for over £500. Within a week of placing a dry plant pot on the surface, a permanent dark stain appeared on the veneer — suggesting the surfa... See more
Company replied
Great prices, great service and fast shipping! I received a lamp from &Tradition which was bent, probably something stood on it during transport or it got jammed between some heavy packages. I ma... See more
I Bought a pair of shelves and they were packaged nicely and arrived quickly. But sadly despite the good packaging, one arrived a bit damaged and it was in a place difficult to fix. I reached to the c... See more
Company replied
Company details
Written by the company
ANDLIGHT - Your Home Should Feel Like Home. Hos AndLight forener vi æstetik, kvalitet og funktionalitet i et kurateret udvalg af belysning, møbler og boligtilbehør fra nogle af verdens mest anerkendte designbrands. Vi er stolte af at være en autoriseret forhandler af både klassiske og moderne designikoner - med fokus på både private kunder og professionelle indretningsprojekter. Vores mission er at inspirere og rådgive vores kunder med faglig ekspertise, personlig service og god kvalitet. Med base i København stræber vi efter at levere en gennemført oplevelse fra første klik til færdigt indrettet hjem.
Contact info
Nelson Mandelas Allé 16, 2450, København SV, Denmark
- 44 44 62 44
- info@andlight.dk
- www.andlight.dk
3.7
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best place to get your lights
Really good people to deal with, exceptional customer service, selection, and the best prices. Our second order this year and it won't be our last.
October 1, 2020
Unprompted review
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Top retailer
Top retailer. Totally trusted. Everything as ordered. Excellent delivery on time. Total satisfaction.
September 27, 2020
Unprompted review
Hughly recommended
Good value and Kimberly was very helpful with my order.
September 20, 2020
Unprompted review
Rask levering
September 6, 2020
Unprompted review
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Quick and smooth process!
September 6, 2020
Unprompted review
Chinese lamp marketed as European for 340 euro
Purchased a lamp by Gubi - have to refund the product. It's a product manufactured in China with subsequent sub optimal quality that is covered and marketed as a European product. A Chinese lamp from AliExpress does not cost 340 euro. Besides the quality issue the delivery took literally 1 Month instead of advertised 1 week. DO NOT BUY
August 27, 2020
Unprompted review
Reply from AndLight
Hi Ksenia,
Thank you for your feedback, however, I apologise for our late response.
I'm sincerely sorry that you've had a bad experience with us and our products.
With that said, all our products are legit and we're an official retailer of our brands.
At last, thank you for sharing your experience - I want to let you know, that we take it all into consideration for our improvements.
Best regards,
Malou // AndLight
Fast delivery and good price!
August 24, 2020
Unprompted review
Excellent
Excellent.
Quick delivery. Beautiful 10A lamp by Isamu Noguchi. Thrilled!
August 24, 2020
Unprompted review
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Rask levering
August 11, 2020
Reply from AndLight
Hej Ine,
Tak for de fire stjerner!
Dejligt at høre, at du fandt vores levering hurtig og nem - vi håber meget på at se dig på vores webshop snart igen.
Ha' en dejlig aften.
Sophia / AndLight
Great customer service and prompt…
Great customer service and prompt delivery
August 10, 2020
Unprompted review
Rask levering!
August 9, 2020
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I am so happy to have a Norm Architects…
I am so happy to have a Norm Architects LED battery operated lamp. It is a beautiful design. AndLight sent it straight away, elegantly packed, and without any fuss. Thank you!
August 2, 2020
Unprompted review
Great price, quick delivery
Great price, quick delivery. I would happily use AndLight again!
August 2, 2020
Unprompted review
Great support and very quick delivery…
Great support and very quick delivery of orders!
August 2, 2020
Unprompted review
Great service
Great service! Best prices, super fast and efficient service!
July 26, 2020
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Worst customer care
I ordered a lamp from Andlight 10 days ago. i only got a confirmation and did not hear from them in 10 days.
I sent 4 emails, to all the email adresses I could find online (.com, .fr, .dk) and never got an answer. I had to call them to find out they were selling a product that they actually did not have in stock. I don’t even think this is legal...
I don’t recommend this website to anyone, good pricing at first, but very bad experience.
July 20, 2020
Unprompted review
Reply from AndLight
Hi Hugo,
We’re sorry to hear that you had a negative experience with us several years ago.
We’re only now replying to your review, and we simply want to acknowledge your feedback and thank you for sharing it.
We’ve grown and developed since then, and we hope that our current service reflects those improvements.
Kind regards,
Malou // AndLight
Super efficient post sales service from…
Super efficient post sales service from this Danish company. Way ahead of most British I’m sad to say
July 19, 2020
Unprompted review
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