I am so pleased I’ve found this company. The whole process went through efficiently. Kept me up to date with the what was going on, delivered when promised, and what wonderful presentation. My purchas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m a repeat customer and have purchased several pieces from Angara over the years for special occasions. They’ve consistently delivered exceptional quality and great value. If you’re looking for jewe... See more
Company replied
I've bought several rings from Angara in the past three years. I very much appreciated the online shopping experienc where I could choose the quality of gemstone I wanted and the karat weight and colo... See more
Company replied
I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in e... See more
Company replied
Company details
- #26 of 57 best companies in Jeweler
- #25 of 56 best companies in Jewelry Designer
- #19 of 37 best companies in Jewellery Manufacturer
About Angara Jewelry
Written by the company
ABOUT ANGARA
Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color.
We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you.
Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list.
WHY SHOP WITH US
We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices.
Ethical Sourcing
Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices.
Customizable Designs
At Angara, you can easily customize every one of our pieces, just the way you want.
Exceptional Craftsmanship
Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques.
Guaranteed Authenticity
All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence.
Easy Pay Installments
Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans.
Free Express Shipping
We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free.
Free 30-Day Returns
If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund.
Lifetime Warranty
Every piece we handcraft for you comes with a free lifetime warranty.
Contact info
Angara Inc., 550 South Hill St., Suite 1015, Los Angeles, CA , 90013, Los Angeles, United States
- +1-844-527-4367
- customer.service@angara.com
- www.angara.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I felt my request was grasped and was…
I felt my request was grasped and was followed up on very quickly.
March 10, 2026
Unprompted review
Reply from Angara Jewelry
Hi Ryan,
That’s wonderful to hear. Nothing makes our day quite like knowing we caught the request on the first pass and got things moving quickly for you.
If you ever need a hand again, just let us know. We’ll be right here.
So friendly & effective
Always so helpful and nice, their service is brilliant and the rings beautiful, mine has needed a few repairs and they've been sorted quickly & efficiently which is massively appreciated. Thanks Angara
March 10, 2026
Unprompted review
Reply from Angara Jewelry
Hello Trinity,
Thank you for these words! We’re so glad you love your rings and that our team could help whenever a repair was needed. It means a lot to know our support made a difference. We really appreciate you being part of the Angara family.
Seamless good web site
March 6, 2026
Reply from Angara Jewelry
Thank you for your feedback, James!
We're glad to hear that you found the website seamless and easy to use. Your support truly means a lot to us. If there’s anything we can do to make your experience even better next time, please feel free to let us know. We look forward to serving you again!
Fantastic website and very
Fantastic website and very
helpful Customer service via live chat
March 3, 2026
Reply from Angara Jewelry
Thank you, Michele!
We’re so glad you enjoyed the website and found our live chat support helpful. It’s always our goal to make your experience smooth and enjoyable. We appreciate your kind words and look forward to helping you again soon!
Sapphire tennis bracelet- poor quality in the clasp/links
My husband ordered a sapphire bracelet for my birthday in April, 2025. It arrived and the clasp was broken. It took them days to reply to our email but we sent in back for repair. It was returned, but still not repaired correctly. We emailed again to request another repair. They denied it at first, then said we could send it back in but this would be last time under warranty? We sent it back and it was returned supposedly repaired. Still not clasping correctly we took to a local jeweler who said it was not repaired. Overall, I would not recommend buying anything from them based on how they handled our situation. Within a few months it broke between the links. Back to our local jeweler who has now repaired the bracelet so I can wear it with confidence that it will not fall off. Tried your product once, but never again and will share our experience with others.
April 11, 2025
Unprompted review
Reply from Angara Jewelry
Hello Steven and Maret,
Thank you for letting us know that you were dissatisfied with your bracelet. We care about your experience. I can imagine how frustrating this has been for you. Please allow us to make a brand new bracelet for you. We will analyze the issues to ensure you can wear your new bracelet with confidence. Although your bracelet is long past the return window, we will email you a free return shipping label as a special courtesy. Our goal is to make you happy with your bracelet. I have confidence we can achieve that. Feel free to reach out to let me know if you have questions. My direct phone number is 646-467-4300.
Best Regards,
Barbara Stein,
Senior Manager and Personal Jeweler
Earrings look good for the price and…
Earrings look good for the price and free gift was attractive- I have just ordered them so haven’t received them yet.
February 27, 2026
Reply from Angara Jewelry
Hello Joy,
Thank you for your lovely note! We’re delighted the earrings and the complimentary gift caught your eye. We hope they shine even brighter when they arrive.
Reply from Angara Jewelry
Hello Evelyn,
Thank you for the great feedback! We're glad you had an excellent and easy experience. We look forward to assisting you again.
I purchased two Tanzanite pendants …
I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in each pendant). They came in a timely manner, beautifully packaged and presented. Very helpful customer services too. All around 5 star for a wonderful experience. I can highly recommend Angara.
January 24, 2026
Unprompted review
Reply from Angara Jewelry
Hi Maureen,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Tanzanite pendants exceeded your expectations and that you enjoyed selecting the stone quality and size. It’s also great to know that the packaging and our customer service added to your experience.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to delighting you with more beautiful jewelry in the future!
Excellent products and services. The support chat it's awesome and always do their best to support. Definitely Angara it's a must try
Excellent products and services. The support chat always do their best to support. Angara it's a must try
February 23, 2026
Unprompted review
Reply from Angara Jewelry
Hi Valentino,
Now that’s the kind of sparkle we love to see.
We’re so happy our jewelry and support team both earned your stamp of approval. “Must try” is music to our ears.
Can’t wait to add more shine to your collection soon.
Beautiful Jewellery With Great Customer Service
The customer service was brilliant- really quick and helpful responses to email queries. Delivery was also really prompt and I now have a very beautiful, high quality ring that I love wearing. I want to buy two more rings and these will certainly be purchased from Angara.
February 18, 2026
Unprompted review
Reply from Angara Jewelry
Hi Nikki,
This is such a lovely review to read. Thank you. We’re so happy the ring lived up to your expectations and that the service felt quick and helpful throughout.
Knowing you love wearing your ring is the best compliment we could receive. And the fact that you’re already planning two more? That means the world to us.
We can’t wait to help you find your next beautiful pieces.
Great customer service, beautiful product
I ordered a ring and was worried it was too good to be true. Estimated delivery date came and went so I contacted customer services who replied straight away and gave an update. The ring was then dispatched as updated and arrived on time and is perfect! Absolutely beautiful! Great products, great customer support and fab prices!
February 13, 2026
Unprompted review
Reply from Angara Jewelry
Hi Rachel,
Your review was such a joy to read. Thank you for giving us the chance to prove that “too good to be true” can sometimes just be… really good
We’re so glad our team could keep you updated and that your ring arrived safely and lived up to expectations. Hearing that it’s absolutely beautiful and perfect for you means everything to us.
Thank you again for your trust and your amazing words. We hope your ring brings you many sparkling moments ahead.
Customer service
I initially bought a ring from Angara which was fantastic, however I decided to upgrade it for a slightly larger option. Sam from the customer service team talked me through the exchange step by step and I couldn’t be happier with the services provided, thank you. Very much recommend.
February 12, 2026
Unprompted review
Reply from Angara Jewelry
Hi Sam,
Thank you so much for sharing this. We’re thrilled to hear you loved your original ring and that the upgrade turned out exactly as you hoped.
It’s wonderful to know the exchange process felt smooth and supportive. We always want it to feel clear and easy, especially for something as special as a ring upgrade.
Your recommendation means a lot to us. Wishing you many happy moments with your new piece
Easy Webb site to use
Webb site easy to ujse had all the answers to my questions with easy explanations with comparisons , type of stone, carat size and metal type.
February 13, 2026
Reply from Angara Jewelry
Hi Christine,
Thank you so much for your kind words! We’re so happy to hear that you found the website easy to use and helpful. We work hard to make sure all the details, from stone types and carat sizes to metal options and comparisons are clear and easy to understand.
It means a lot to know it made your experience smoother. If you ever have more questions, we’re always here to help!
Easy to order and choice as budget
February 12, 2026
Reply from Angara Jewelry
Hi there,
Thank you so much for your review!
We’re glad to hear that you found it easy to place your order and choose something that fit your budget. That’s exactly what we aim for beautiful options at different price points, with a smooth shopping experience.
We truly appreciate your support and hope to serve you again soon!
Do NOT shop here - Terrible quality
My partner bought me an expensive ring from this shop, and in under three weeks of normal wear, one prong came loose and another snapped off entirely. This was worn under completely standard, everyday conditions.
When I contacted customer service, I was told the repair itself would be “free”, but we would be expected to cover £70 in shipping costs — which is clearly not just the cost of shipping alone.
For a piece of jewellery at this price point, the quality and aftercare are completely unacceptable. If you value quality, durability, and decent customer service, I would strongly advise shopping elsewhere.
January 30, 2026
Unprompted review
Reply from Angara Jewelry
Hi Emily,
Thank you for giving us the opportunity to win your trust. We take pride in our handmade jewelry. Our customer service policy revolves around treating our customers with respect and providing a professional level of attention. We value you as a customer and we'd love to be your forever and always personal jeweler.
This experience has been great because…
This experience has been great because I never really like jewellery but this company offers a range of beautiful precious stones that create a beautiful piece of art. I only buy my own jewellery and I bought a pearl pendant 2 years ago and its still as beautiful as the day I got it. Thank you for the beautiful craftsmanship, it takes careful hands to create real beauty. I could not be more happy to be able to afford a full pearl necklace which will be delivered as a present for myself this Valentine's. Thank you x
February 4, 2026
Reply from Angara Jewelry
Hi Katherine,
Your words mean so much to us. Hearing that a piece you chose two years ago is still just as loved today is incredibly special, and knowing our craftsmanship has earned a place in your personal collection makes us proud. A full pearl necklace as a Valentine’s gift to yourself sounds absolutely perfect. Thank you for trusting us with something so meaningful, and we hope it brings you joy every time you wear it
Outstanding customer service by Rose!
February 3, 2026
Unprompted review
Reply from Angara Jewelry
Hi Jakub,
This is wonderful to hear. Rose truly enjoys helping customers, and knowing she made such a strong impression means a lot to us. Thanks for taking a moment to share this; we’ll be sure she sees it.
Very smooth and clear communication
Very smooth and clear communication. Chloe was able to help :)
February 2, 2026
Unprompted review
Reply from Angara Jewelry
Hi Thomas,
This made us smile. We’re really glad the communication felt easy and clear, and that Chloe could step in and help at the right moment. Thanks for taking the time to share your experience, it means a lot to us
Just ordered so I'll wait to see what…
Just ordered so I'll wait to see what the product is like and the delivery service before giving a full score.
February 2, 2026
Reply from Angara Jewelry
Hi Daria,
Thank you for the chance to earn your trust. We take real pride in the handmade jewelry we create, and treating every customer with respect and genuine care is at the heart of how we do business. We truly value you, and we'd love the opportunity to be your personal jeweler for years to come.
Reply from Angara Jewelry
Hi Greg,
Thank you for the wonderful feedback. We’re glad you loved the product, found the price right, and had a smooth delivery experience. We appreciate your support and hope to serve you again soon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.