I am so pleased I’ve found this company. The whole process went through efficiently. Kept me up to date with the what was going on, delivered when promised, and what wonderful presentation. My purchas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m a repeat customer and have purchased several pieces from Angara over the years for special occasions. They’ve consistently delivered exceptional quality and great value. If you’re looking for jewe... See more
Company replied
I've bought several rings from Angara in the past three years. I very much appreciated the online shopping experienc where I could choose the quality of gemstone I wanted and the karat weight and colo... See more
Company replied
I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in e... See more
Company replied
Company details
- #26 of 57 best companies in Jeweler
- #25 of 56 best companies in Jewelry Designer
- #18 of 37 best companies in Jewellery Manufacturer
About Angara Jewelry
Written by the company
ABOUT ANGARA
Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color.
We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you.
Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list.
WHY SHOP WITH US
We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices.
Ethical Sourcing
Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices.
Customizable Designs
At Angara, you can easily customize every one of our pieces, just the way you want.
Exceptional Craftsmanship
Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques.
Guaranteed Authenticity
All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence.
Easy Pay Installments
Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans.
Free Express Shipping
We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free.
Free 30-Day Returns
If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund.
Lifetime Warranty
Every piece we handcraft for you comes with a free lifetime warranty.
Contact info
Angara Inc., 550 South Hill St., Suite 1015, Los Angeles, CA , 90013, Los Angeles, United States
- +1-844-527-4367
- customer.service@angara.com
- www.angara.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service and product quality
They deliver on their promises in both product quality and customer support! The main order and the free gift that accompanied the order arrived on time. A piece of the free gifts was missing, but they responded quickly by sending it within a day!
December 14, 2025
Unprompted review
Reply from Angara Jewelry
Hi Chris,
Thank you for the wonderful 5-star review. We’re so happy to hear that both your order and the complimentary gift arrived on time, and that our team was able to quickly resolve the missing item for you. Delivering on our promises in both product quality and customer support is very important to us, and your feedback truly means a lot.
If you ever need anything in the future, we’ll be glad to help.
Reply from Angara Jewelry
Hi Paul,
Thank you for the 5-star review. We’re glad to hear that you found the product information clear and the payment process easy. We truly appreciate your feedback.
Absolutely fantastic.
Absolutely fantastic.
I wanted a slight change and after I sent an email, it was done for me at no extra charge.
Received the ring today and I’m blown away by the quality and even the box is spectacular.
Will definitely be back again
Thank you so much
December 12, 2025
Unprompted review
Reply from Angara Jewelry
Hi Brian,
Thank you so much for the wonderful 5-star review.
We’re delighted to hear that the customization was handled smoothly and that you were blown away by the quality of the ring and the presentation. Your kind words truly mean a lot to us, and we’re so pleased to know we could exceed your expectations.
We look forward to welcoming you back again, and thank you for choosing Angara.
Great purchasing experience
This review is based on service during purchase only, I have not received the item yet.
Chloe (on chat) was very helpful, full of knowledge and explained things very well, was an easy experience for me and would definitely use this company again based on this (as long as the product quality matches the service)
December 12, 2025
Unprompted review
Reply from Angara Jewelry
Hi Robert,
Thank you so much for sharing your experience! We’re delighted to hear that Chloe was able to assist you so clearly and make your purchase smooth and easy. We’ll be sure to pass your kind words along to her, it will truly make her day.
We hope the piece you receive exceeds your expectations, and we’re always here if you have any questions along the way. Thank you again for choosing us!
easy to use website and good discount…
easy to use website and good discount on first order
December 10, 2025
Reply from Angara Jewelry
Hi Robert,
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our website easy to use and enjoyed the first-order discount.
If you need any help choosing your next piece, we're always here for you!
Reply from Angara Jewelry
Hi James,
Thank you for the 5-star review! We're so glad to hear you enjoyed our quick and efficient ordering process.
If you need anything at all, we’re always here to help!
Easy to operate
December 9, 2025
Reply from Angara Jewelry
Hi Veronica,
Love to hear that—it should always be simple, smooth, and stress-free.
Thanks for sharing!
PRICE WITH 15% DISCOUNT SEEMS TO BE…
PRICE WITH 15% DISCOUNT SEEMS TO BE SAME THE PREVIOUS PRICE WITH 12% DISCOUNT
December 8, 2025
Reply from Angara Jewelry
Hello Bryan,
Thank you for sharing your feedback with us on Trustpilot.
We recently reached out to discuss your concerns, and one of our Customer Experience Managers has contacted you to offer assistance. Please feel free to reply at your convenience — we remain available and are happy to help with anything you may need.
Very helpful
Very helpful, straightfoward and resolved query with simplicity - and polite throughout
December 8, 2025
Unprompted review
Reply from Angara Jewelry
Hi David,
Thank you so much for the wonderful 5-star review! We're glad to hear your query was resolved smoothly and that you had a helpful, straightforward, and polite experience. If you ever need anything else, we’re always here to help!
Very helpful assistant
Needed to cancel a order and the woman who assisted me, chloe was very much helpful. Didn't want to cancel my order as what I purchased from this website was beautiful but I found something just as nice for a little bit cheaper with same company. Over all happy with the help I recieved today.
December 5, 2025
Unprompted review
Reply from Angara Jewelry
Hi Lyndsay,
Thank you so much for your wonderful review! We’re delighted to hear that Chloe was able to assist you and make the process smooth and friendly.
We truly appreciate your kind words—and we're glad you found something you love just as much. If you ever need help again or have any questions, we’re always here for you!
Thanks for choosing us and for sharing your experience.
No Hidden Extras.
Easy to follow instructions, clear on items being sold, and no hidden extras.
December 4, 2025
Reply from Angara Jewelry
Hi Martin,
Thank you for sharing this — really appreciate it.
It’s great to hear the process felt clear and straightforward, just the way it should be. If you ever need anything or have questions along the way, we’re here for you.
Thanks again for choosing us.
Shonky lifetime warranty, beware.
I have used this company several times to buy jewellery for special occasions. The actual presentation of the jewellery and the way it looks is great. The purchase and delivery process is also good. Unfortunately, when issues arise with warranty claims it is a different story. We paid nearly $2000 for a sapphire ring for our daughters 21st and after about 18 months the stone fell out and was lost. Assuming it would be covered by the 'lifetime warranty' I got in touch and was told it was not covered by the policy. The actual clause states that "Wear and tear and lost or missing stones and parts of the jewellery due to inappropriate, improper or abnormal use of the product." They are clearly including 'wearing' the jewellery as inappropriate use as they would not honour the warranty. This was a gift that I was hoping would last her whole life not 19 months. The next daughter is 21 soon and we will buy her ring elsewhere. This occurred in December 2025.
December 4, 2025
Unprompted review
Reply from Angara Jewelry
Hi Tarina,
Thank you for sharing your feedback with us. We’ve reviewed our records and understand the challenges you’ve experienced with the product. One of our team members will be reaching out to you within the next couple of hours to assist you further.
In the meantime, if you need anything else, please feel free to write to us at customer.service@angara.com
Or call us at 1800 934 237 for immediate support.
Chloe was brilliant
Chloe was brilliant, helped with my worries of delivery.
Yet to receive the item but thus far Angara have been great.
December 1, 2025
Unprompted review
Reply from Angara Jewelry
Hi Craig,
Thank you for sharing this. We’re glad Chloe was able to help with your delivery concerns. If you need anything else, we’re here for you.
Good photos.
December 1, 2025
Reply from Angara Jewelry
Hi James, Thank you so much! We’re glad you loved the photos. If you need anything else, we’re here to help!
Had been looking for a gift for my…
Had been looking for a gift for my Wife's Christmas and finally found it on Angara, Very Happy
November 29, 2025
Reply from Angara Jewelry
Hi William,
So happy to hear you found the perfect Christmas gift for your wife. Thank you for choosing us — it means a lot.
Beautiful ring
I received my beautiful ring in a wonderful ring box but had to use the online chat twice in a week so I could see about getting the ring resized. I had dealings with Rose and Chloe who were both most helpful and dealt with what I needed perfectly, Great company, thank you.
November 28, 2025
Unprompted review
Reply from Angara Jewelry
Hi Claire,
Thank you so much for this lovely review! We’re really happy to hear that you’re loving your ring and that the ring box added a little extra magic to your unboxing moment.
We’re also glad Rose and Chloe could help you quickly with the resizing. We’ll definitely share your kind words with them!
Thank you for choosing us. We’re always here whenever you need us.
Reply from Angara Jewelry
Hello Mrs. P. Walker,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that the directions for purchasing your ring were easy and clear. It truly means a lot to us. If you ever need any assistance in the future, we’re always here to help.
Beautifully made jewellery and…
Beautifully made jewellery and presented so nicely. I’ve ordered another item! Customer service is what you would expect from a five star jewellery maker.
Thankyou
November 19, 2025
Unprompted review
Reply from Angara Jewelry
Hi Keith,
Thank you so much for your lovely review! We're happy to hear you loved the jewellery and the presentation and even more excited that you’ve already ordered another piece. We truly appreciate your kind words about our customer service. Thank you again for choosing us!
simple straight forward deal
November 26, 2025
Reply from Angara Jewelry
Hello George,
Thank you for the great review! We're glad to hear everything was simple and straightforward. We're always here if you need anything else!
Fantastic aftercare and customer service.
After purchasing an emerald bracelet as a wedding gift, the stone unfortunately fell out and was lost. After getting in touch with Angara they quickly sent out a return label repaired it and sent it back with no hassle or fuss. I would 100% recommend this company and their customer services are a*. Thank You.
November 14, 2025
Unprompted review
Reply from Angara Jewelry
Hi Steven,
Thank you so much for sharing your experience! We're really glad we could resolve the bracelet issue quickly and without any hassle. Your recommendation truly means a lot to us. If you ever need anything else, we’re always here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.