Angelmobility Reviews 

361
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the lightweight and comfortable design of the mobility products, making everyday travel much easier and more manageable for elderly users and their families. Consumers also note the exceptionally prompt delivery times and helpful customer support, stating that orders reliably arrive quickly in secure and protective packaging. Some reviewers were not happy with unexpected delivery delays, lack of tracking updates, and poor communication experienced with the third-party couriers handling their shipments. A small group of people also encountered minor challenges regarding product sizing details or specific components like wheels that required extra effort during setup.

What people talk about most

Product

Customers had positive experiences with product, noting that items are sturdy, lightweight, and offer great... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders frequently arrive very quickly,... See more

Quality

Users describe satisfaction with product quality, highlighting that the items are well built, sturdy, and... See more

Service

Reviewers mention positive feedback about service, highlighting brilliant experiences, professional staff,... See more

User experience

People report positive experiences with user experience, highlighting how lightweight and easy the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time buying a wheelchair and I'm pleased to say the AMW0023 is all I hoped it would be. Lightweight but very sturdy and the padded seats are very comfortable. It's easy for my wife to push... See more

Company replied

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

361 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(361)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

Rollator

Excellent service. Very easy to order and track and delivery as stated

October 8, 2025
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Reply from Angelmobility

Thank you

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Rated 5 out of 5 stars

Great service and product

Great service and product. We bought a rollator and it is comfortable to use and very light. The larger wheels make negotiating pavement cracks easier.
The price was excellent directly from Angelmobility and DHL delivery included.

September 19, 2025
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Rated 5 out of 5 stars

Fabulous chair

Fabulous chair. So much lighter than a conventional transit one and the tyres protect the user from the jarring often associated with travelling on uneven surfaces. Delivery was quick. Very impressed overall

September 12, 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Dispatched quickly

Dispatched quickly
Great lightweight chair, handy features to make it compact for transporting with removable rear wheels

September 17, 2025
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 1 out of 5 stars

Poor customer service and quality of product.

This product was delivered late when originally sent, and required some chasing to facilitate its final delivery.

The product was used part time as I work from home two days a week. It has developed fraying in the stitches and a tear in the leather. I have tried to convey this to the supplier who have been dismissive and unhelpful.

A product of this price and apparent quality should not degrade so quickly, after only light usage and in less than a year. The customer service has been poor and I’m pursuing legal recourse to get an adequate response and suitable recompense from the supplier, and the company continues to ignore my emails.

I would thoroughly recommend avoiding them as a supplier and seeking similar products from more well established and professional companies.

I have seen similar reviews elsewhere that only corroborate how awful this company can be.

September 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Rollator

Have used Angel before. The item came all as described very functional good quality.

September 12, 2025
Rated 4 out of 5 stars

More instructions for the novices, please.

There needs to be a more detailed booklet re wheel removal and footrest adjustment. It's only because our son is a cyclist that the wheels are now on safely. The footrests came at their smallest to fit the packaging. It made the chair feel too small so it was almost returned.

September 9, 2025

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