Angelmobility Reviews 

361
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the lightweight and comfortable design of the mobility products, making everyday travel much easier and more manageable for elderly users and their families. Consumers also note the exceptionally prompt delivery times and helpful customer support, stating that orders reliably arrive quickly in secure and protective packaging. Some reviewers were not happy with unexpected delivery delays, lack of tracking updates, and poor communication experienced with the third-party couriers handling their shipments. A small group of people also encountered minor challenges regarding product sizing details or specific components like wheels that required extra effort during setup.

What people talk about most

Product

Customers had positive experiences with product, noting that items are sturdy, lightweight, and offer great... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders frequently arrive very quickly,... See more

Quality

Users describe satisfaction with product quality, highlighting that the items are well built, sturdy, and... See more

Service

Reviewers mention positive feedback about service, highlighting brilliant experiences, professional staff,... See more

User experience

People report positive experiences with user experience, highlighting how lightweight and easy the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time buying a wheelchair and I'm pleased to say the AMW0023 is all I hoped it would be. Lightweight but very sturdy and the padded seats are very comfortable. It's easy for my wife to push... See more

Company replied

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

361 reviews

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4.7

All reviews

(361)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent value for money

I ordered the chair on Sunday and it arrived on Wednesday. It has allowed my husband to be more independent. I can easily lift it in and out of the car which was important.
My husband finds the control's easy to use. I have already recommended to my friend and would certainly recommend to others.

July 27, 2025
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Reply from Angelmobility

Thank you

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Rated 5 out of 5 stars

Worth considering

Quick communication, fast delivery. Excellent service. The chair I bought is perfect for my needs. The back rest is comfortable and although the seat isn’t thick it is comfortable enough for me to sit on for a whole day. It’s light enough to be lifted in and out of the car boot.. I would recommend this firm and the chair.

July 2, 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Ordered the wheelchair for my husband…

Ordered the wheelchair for my husband and it arrived very quickly.
I found it a little odd though that the seat belt was not attached to the chair and was loose in the box it arrived in. It is used by just putting it around the back of the chair and through a gap and then round the person sitting. I thought that was a bit odd as it falls away when you unfasten it. Apart from this it is light and easily managed.

July 13, 2025
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Reply from Angelmobility

Thank you very much

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Rated 5 out of 5 stars

Service was brilliant

Service was brilliant after contacting Angelmobility with some questions and getting two nice people on reception. We ordered and received next day. Alas it wasn't for me we contacted again for return no problem.

Thank you

July 14, 2025
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Reply from Angelmobility

Thank you

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Rated 3 out of 5 stars

OK Product but poor service

I am reasonably happy with the product delivered. It came with virtually no instructions - certainly nothing on how to use the tilt/rocking ability advertised. There does appear to be a very small amount of movement but hardly worthy of the description in the online listing.

The delivery process was tiresome. I was inundated with emails from the delivery company, with fluctuating delivery times - probably the fault of that company but Angelmobility chose them

The worst aspect is the inability to contact anyone. I tried telephoning half a dozen times, hoping to get some information about delivery. The phone rang for ages, and then went to an answering system. Leaving a message on that system proved futile. There was no call back.

I would be reluctant to use them again even though I am, as I say, reasonably happy with the product. The service aspects are just too poor.

July 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good solid but lightweight wheelchair, the removable wheels make storage much easier. As my husband has been a wheelchair user for many years it is lovely to finally find a chair that both sturdy and lightweight without breaking the bank.

July 8, 2025
Rated 5 out of 5 stars

The order process was really simple

The order process was really simple. A confirmation of the order was sent very quickly and the order shipped out next working day as described on the website. I was kept informed of the delivery. Arrived promptly and was as described. Delighted with the wheelchair ordered and the service provided. Definitely would recommend this company.

July 6, 2025
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Rated 4 out of 5 stars

The wheelchair and seat pad are great.

The wheelchair and seat pad are great.
One star removed as the two items were ordered separately at the same time, one order No apart, but arrived a day apart. It would have been useful if the wheelchair 'page ' also suggested the seat pad as an additional accessorie.

June 29, 2025

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