Anges de Sucre Reviews 

237
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, beautiful presentation, and overall high quality of the bakes received for birthdays and other special occasions. People also mention that orders arrive punctually, communication is clear, the booking process is very smooth, and the delivery service is consistently reliable. Though some reviewers were not happy with the flavor, mentioning that certain items tasted dry, bland, or simply average compared to expectations. A few consumers also experienced noticeable disappointments regarding unexpected presentation issues or problems with specific orders falling short of what was promised.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting stunning visual designs and delicious, moist... See more

Quality

Customers consistently note positive experiences with quality, praising the stunning visual presentation and... See more

Delivery service

Consumers find delivery service to be marked by great satisfaction and reliability. Reviewers consistently... See more

Order

Users describe positive interactions with order, highlighting that the process is smooth and easy through... See more

Service

Customers had great satisfaction with the service, highlighting professional communication and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third year in a row we’ve ordered a cake from Anges de Sucre and once again it did not disappoint! The design was visually stunning - every detail looked straight out of Disneyland - and t... See more

Rated 5 out of 5 stars

Visually beautiful cake. Tasted homemade which is something so many bakeries are missing because, sadly, many are using pre-packaged cake mix which just tastes synthetic. The Swiss meringue buttercr... See more

Rated 5 out of 5 stars

I ordered a mystery box weeks ago, fully warned it might never arrive, and to my absolute horror, it turned up today. Ruined my whole week. It was crammed full of the most ridiculous, over the top... See more

Rated 5 out of 5 stars

These doughnuts are absolutely amazing. I had the pistachio and rose and the gianjuda chocolate varieties. They are so pillowy soft and packed with such amazing filings. The taste is therefore incred... See more


Company details

  1. Cake Shop

Written by the company

London and Surrey’s best luxury cake makers for birthdays, weddings, christenings, corporate gifting, events and all occasions. That’s the boring blurb. This is the fun bit - we make really cool cakes for really cool people. Our cakes are favoured by our large base of loyal customers who come back to us year after year, the nicest celebrities (we can’t name names unfortunately, because, well, they pay us for the cake), and the press and media who consistently name us as the Best Cakes in London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

237 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(237)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious, festive cakes

I have ordered several of their cakes to send to my children at uni for birthdays and events. They always arrive perfectly, are absolutely beautiful and reportedly very delicious. They do t last long. So nice to have something so lovely be just as tasty! Customer service also very nice and will work with you on delivery changes or updates. Highly recommend.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING Watermelon Cake

We ordered the gorgeous 8in Watermelon cake for my sister's birthday. The cake was absolutely stunning and tasted heavenly! The butter cream wasn't too sweet and the sponge was moist. You could see that this cake was made with a lot of care and more importantly, love!
I would definitely order from Reshmi again and will be recommending Anges De Sucre to all my friends and family. Thank you!!!

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Mind blowing cakes

Mind blowing cakes. I ordered them twice, a Money-Marie Antoinette cake for my 35th birthday and a Pistachio cake for my daughter's first birthday 🎂 On both occasions, the cakes were so visually appealing - they looked exactly like the pictures on their website - and, most importantly, they were DELICIOUS. I had hoped for leftovers but they were gone. Excellent communication with the company. Thank you, Ange de Sucre

December 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent cake

Excellent cake! We got the pistachio and rose cake for our baby shower and it went down a treat! All our guests loved the taste and it looked absolutely beautiful too.

The ratio of cream and sponge was perfect and the sponge was moist and delicious. Couldn’t recommend it enough!

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

Best cake we're ever bought

Best cake we're ever bought. Delicious, beautiful, and great value. We had the classic Red Velvet, everyone at the party raved about it. Customer service and delivery on point. Would highly recommend.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Delicious and jaw-droppingly beautiful cake

The Jammie Dodger Fault Line cake was truly the most jaw-droppingly beautiful birthday cake I've ever seen - and given that I'm in my 6th decade, I've seen quite a few :)
It looked exactly as pictured on the website, and was also utterly delicious, and very generously sized. (Due to the height of the cake, the estimated portions were enormous, even for a gathering of voracious cake-eaters!)
Anges de Sucre have a new lifelong customer. I'm literally about to order another cake from them for my daughter's birthday as soon as I've posted this!

June 11, 2023
Unprompted review
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Rated 2 out of 5 stars

Looks great, but.........

The cake looked exactly like it did on the website and arrived in perfect condition, so judging only on presentation it deserved five stars. However, it tasted awful: too sweet and a claggy filler which was unpleasant on the tongue and tasted of .....nothing. Think it was supposed to be a Victoria sponge. Would not recommend or order again. We had 10 (cake served 8) people and most of the cake was left at the end.

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

I wanted my birthday cake to be made by…

I wanted my birthday cake to be made by Reshmi as her cakes always please my parents. I wanted a design different to what she currently offers on her website, she worked with me to create a bespoke cake ensuring I got the cake I wanted for my 30th birthday. The cake is by her and the decorations is added by myself. Her cakes are moist, never too sweet but always taste great!

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing through and through.

Amazing through and through. This was the second time I had a cake from Anges de Sucre and, like the first time, it was fantastic. The look, the taste, the experience were all great. Thank you so much 😊

March 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing 🤩

I order all my cakes from This business once I found Anges De Sucre I don’t order anywhere else cakes for my son are always spectacular he’s always in awww of the design and taste and any other cake I order always get compliments I find Reshmi takes alot of pride and joy making these cakes and you can see that by the end result the delivery driver is always prompt and polite all in all I am always pleased with the service I receive

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

Beware of this scammer

Beware of this scammer, they report bad reviews so as to keep only the good ones on their page.

Ordered a cake for my husband’s 40th birthday, it was delivered with a fallen off top and smudges all over.

I contacted Reshmi asking for a new cake, he/she refused, insisted it was the hotel’s mistake and not their driver’s, and that they’ll send a driver to pick up the cake.

I asked them not to send anyone, to just issue a refund and that the hotel will try to salvage the cake, given that the event was that same evening and I didn’t have enough time to search for other options.
Reshmi refused and said they’ll not provide a refund unless the cake was collected and “in the same condition as in the photo”.

Their customer care is just non existent, it was like dealing with an angry child who just wanted to make sure you don’t have any viable options for your event.

Thankfully ‘Cakestreet’ rose to the occasion and we ended up with a tasty cake that had a much better theme design.

My advice to Anges is to ensure you prioritise your customers over your ego.

November 2, 2022
Unprompted review
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Rated 4 out of 5 stars

Ordered birthday cake

Ordered birthday cake. Looked fantastic, cake itself was good but sweet. Fairly pricey so I’m not sure I would use them again. Delivery and order process went smoothly

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

I bought the Nutella Ferrero Rocher cake. Communication with Reshmi was easy and straightforward. Requested a change to the cake (full icing) which was accommodated with an additional charge, again easy to organise and pay for. The cake arrived on the day I ordered it for, looking absolutely gorgeous, *exactly* and I mean *exactly* like the photos. Tasted absolutely gorgeous too, moist sponges and incredibly smooth icing. Expensive but worth it.

December 9, 2021
Unprompted review

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