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Anker Reviews 6,419

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TrustScore 4 out of 5

4.0

Electronics Company
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Review summary

Created with AI, based on recent reviews

Looking at 1,847 reviews, reviewers had a great experience with this company. Customers frequently express their love for the products, highlighting their high quality and reliability over several years. Many find the website easy to use, with products clearly labeled and simple to understand, making the ordering process quick and straightforward. The products are often praised for their fast charging capabilities, impressive capacity, and sturdy construction, with many appreciating the thoughtful packaging. Reviewers also commend the excellent customer service, noting quick shipping and helpful support when issues arise. However, some people were dissatisfied with certain aspects, such as difficulty linking products to personal accounts for support or finding orders placed through third-party providers. There were also occasional complaints about slow delivery times, faulty units, and issues with specific products not charging certain devices or requiring specific angles to work. A few customers experienced confusing customer service interactions and problems with shipping carriers leading to delays or damaged packages.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the high quality, thoughtful design,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping and timely... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Order

Customers had ambiguous experiences with order, with some reporting satisfaction with the ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall love Anker and their products. However, a few problems: They can never find your order if you purchased from a 3rd party provider, e.g., Amazon. They don't link your phone or email either t... See more

Rated 4 out of 5 stars

It was cheap, but the build doesn't feel super robust. I probably should have expected this, but it doesn't work well for connecting with USB drives. It's pretty smooth with everything else though.

Rated 4 out of 5 stars

Website easy to use, products labeled well and easy to understand. Product lasts a good few years, just had to replace my old cord that I have had since 2020. I have noticed some minor heat on the cor... See more

Rated 5 out of 5 stars

The old eufy e28 app clean had a commercial rewarding the custommer with floor and fabric cleaner...they didn t realize this. But delivered them both on asking. The new app doesnt have that coupon..ye... See more

Company details

  1. Electronics Company

Written by the company

Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I bought a phone charger and it never…

I bought a phone charger and it never arrived. Now they want me to file a report, but I don't need to. I'm going to find another company to buy a different charger from, and they can keep their junk. I'm very angry and dissatisfied with the service.

March 10, 2026
Rated 1 out of 5 stars

recall not honored

I had a recall notice from Amazon. I can’t read the serial numbers on the recalled Power bank (worn off) so Anker said no replacement or refund.

March 3, 2026
Rated 3 out of 5 stars

Not worth the money!

There was some bullshit wording in the confirmation email about postal restrictions and my order would be coming in 2 parts although they were the same item. When parcel arrived, both were in one package. Anker, you really need to get your shit together. Not to mention there is no manual in the box on operation and can only really choose normal charge or care charge. Not too happy about that. Getting the idea of false advertising.

March 4, 2026
Rated 5 out of 5 stars

Fast shipping

I love that the I phone charging wire that I ordered came less than a week after I ordered it

March 2, 2026

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