I ordered a Shapeware garment to go…
I ordered a Shapeware garment to go under a formal gown and when it arrived, it was too small. I couldn’t even pull it up over my hips. I asked them how to return it and followed every instruction. They gave months later after my event occurred, I get a brand new garment the same that I had purchased in the mail. I was very clear that I did not want an exchange that the garment was too small and I’m moving on and just want my refund but they sent me a new one and when I wrote them to ask why didn’t get a refund and why I have this garment. They told me that there were signs of heavy wear and it was wrinkled. I couldn’t even get it on my body. There is no way it was worn by me. And it was wrinkled because they have it packaged bold up in a plastic bag also not my problem. If they continue to refuse to give me my money back, I will call my bank because it’s fraudulent to keep it as I followed their refund and exchange policy to the tea and never ever wore the garment.








