Antonyscott Reviews 15

Scam company
Ordered the Mark Knopfler guitar set. One guitar was wrong, the other broken. Attempted to contact by all means (email, Facebook, web chat) - no response.
AVOID THIS COMPANY AT ALL COSTS

Very fast shipping, no issues and very nice product. Happy bunny.

I am pleased with the quick response when ordering and the delivery, also very pleased with the colours and accuracy of the shapes of each item. Thank you Antony🙏👍

Since September 2024 I have not receive my parcel, they only put me me off again and again.
I paid money and never receive the goods.
It is unbelievable, this company is not reliable.
So after almost a year they didn't manage it!
I reclaimed my money, but I didn't get it back or received the goods. I'm totaly disappointet!

Terrible customer service. I have been waiting for a refund since January, they have confirmed they received the item I sent back and then stopped communicating with me. I have tried to contact them in multiple different ways and they will not respond.

Unfortunately though I ordered a leather guitar strap the item that I recieved I did not believe to be genuine leather. There was not even the faintest odour of leather, but a rather chemical one, and when I ran my fingers across the material it behaved in much the same way a plastic bin liner would. It crinkled and was extremely thin. I called the company and found the man to be very defensive, argumentative and talked over me. He was rather patronising asking me if I even knew what genuine leather is. When I pointed out that genuine leather goods often state on them that they are genuine leather, or have a tag label with this on. His rather bizarre response was to ask me -Does a cow have genuine leather written on it ? The call was unpleasant. When I informed him that I had emailed that day about the strap he again got defensive and had assumed I was expecting an instant response. I was merely informing him that I had emailed. When I stated that the product was made in China and that I thought it was cheap and lousy, he stated that thats what I was and ended the call. I later received an email from him in which he insisted that the strap was 100% leather and that I was rude , derogatory and argumentative. He also stated that if I am not happy with the strap to return it for a refund. I responded that the rude, derogatory and argumentative aspects of our call certainly did not just come from my side. I pointed out his information on the refund, and stated that that is how the call should have went. This was handled very unprofessionally by him. I did not set out not to like the product. I certainly did not want an abusive phone call in which he was defensive and combative. I also underlined there that there are reviews (on a well known online store beginning with A) at least 3 of them had a similar experience in terms of finding that the product is not, as claimed, leather. I have now purchased a wonderful leather strap from a company that makes them in England

Great quality product, got a custom guitar strap and I absolutely love it. Came super quick too, lovely experience!

I got a Brian May guitar legends gift pack for a present, which I wanted anyway. When I opened the pack, I was disappointed to find no guitar picks inside (which was advertised) and got six rubber washers instead, which are to protect the guitar strap- which I dont use!! I have contacted them on a number of times and left messages on their site but they wont reply and seem to not care. If I was a plumber, these would be good for fixing taps etc. Where are my steel guitar picks? Anyone else have this problem?

I ordered a personalised capo for a friends birthday. Unfortunately, due to glitches on their website, I had to go through the checkout process 3 or 4 times, during which process, the engraving option was inadvertently dropped off my order. On its arrival, I messaged the company pointing out the error, expecting a helpful response (ie "Return the item & we'll engrave it"). Instead, the operative proceeded to get very defensive & tersely pointed out that I hadn't ordered or paid for engraving (which I never argued against) & told me my tone was "Harsh"!? Needless to say, I will be submitting a formal complaint about how poorly my message was received & dealt with & I will never shop with these people ever again. They need to work on their customer focus!!
NB: I still have the transcript from my webchat experience should anyone want to challenge my version of events!

Really quick delivery and nicely packaged. Guitar strap was great, well made and looks great.

I ordered a personalised Guitar strap for a friend.
He is over the moon with it.
I ordered it on the Friday and it was with him on the Monday.
Great customer service

Excellent company. This is now the 2nd time I have purchased from them and once again the products are terrific. It’s so nice to find a gem of a company who give outstanding customer service and goes that extra little mile. It really does make a difference and means I will keep going back.

Brilliant capo! I've got quite a few in my collection going over the last 50 years, and this one is sublime!! Definitely a recommended buy.

Antony Scott are a brilliant company.
Whenever I think I have bought everything guitar related for my husband they bring out yet another fantastic product.
Good quality, good prices and a lovely personal approach to every customer.
Keep up the good work, you deserve your great success.

Antony Scott provide guitar playing items such as tuners, capos, picks (Pick Geek brand) and other items. I have ordered a few items, the picks are good quality and look great and come in handy tins or bags. The value packs offer great and are perfect for gifts. I have used one of the Django tuners and a capo for 6 months with no issue.
Quick delivery too and watch out for regular discount codes