Anytime Doctor Reviews 

1,548
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally simple online consultation process, user-friendly website navigation, and remarkably fast delivery times right to their homes. Many people deeply appreciate the convenient travel packs, comprehensive first-aid essentials, and professional, efficient medical guidance provided for all their trips abroad. However, some customers also noted frustrating issues with missing items and delayed parcel deliveries without receiving proper communication or timely responses from support agents. A few reviewers experienced serious problems where paid medical packages were not received and customers reported difficulties in obtaining prompt refunds or satisfactory resolutions.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the fast, efficient, and... See more

Delivery service

People report high satisfaction with the delivery service, frequently praising the fast and efficient... See more

Order

Users describe ambiguous interactions with order, noting that the ordering process and online navigation are... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience. Consumers consistently... See more

Product

Clients share ambiguous opinions on product experiences, highlighting both satisfaction and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,548)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its as it is advertised

Its as it is advertised, took a few days to arrive

November 17, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Gary! We're glad everything arrived as expected and within a few days.

Rated 5 out of 5 stars

Excellent service from Anytime Doctor

Fast delivery, clear explanation and instructions. I really appreciate that I can order a compact travel pack with all the first-aid travel essentials, plus some antibiotics, in case of an emergency. It really gives me peace of mind about my travels.

November 17, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Ira! We're delighted you found the service clear and the travel pack reassuring — great to hear it gives you peace of mind when travelling.

Rated 5 out of 5 stars

Excellent service

Easy website to navigate, really pleased to be able to get emergency meds for traveling without the hassle of trying to get a GP appointment. Excellent communication, highly recommend

November 14, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Susan! We're delighted you found the website easy to use and the service convenient — we really appreciate your recommendation.

Rated 1 out of 5 stars

Never deal with these people. U were warned.

Charged after I cancelled and sent on another occasion 1 box of pills for 101.35 with 3 pounds of pads and a pin not worth the money and I will have the bank look into the charging 15 mins after cancellation and 3 days later im charged without a notification that items were sent actually was sent a cancellation in 5 mins but charged anyway **** you you've done me out of money and now ignore all contact PATHETIC.

November 5, 2025
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Reply from Anytime Doctor

Thank you for your feedback, Richard. We're sorry to hear your concerns. Your order from November 2025 was prescribed and dispatched as per the consultation, with a partial refund issued at the time for an out-of-stock item. We also responded to your messages via your patient record. We apologise if our communication did not meet expectations on this occasion.

Rated 5 out of 5 stars

Quick and reliable service

The process was easy and transparent - just a few relevant medical questions and an ID check online. A particularly useful option for travellers to remote locations, or for cruise travellers who may need antibiotics (after suitable medical advice) without an enormous bills for medical services on board a ship.

November 3, 2025
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Reply from Anytime Doctor

Thank you, Andrew! We're delighted you found the process clear and straightforward — great to hear it’s been useful for your travel plans.

Rated 5 out of 5 stars

Travel with assurance

Process was thorough, efficient and received items next day. Communication was ongoing and have already recommended to family who also travel regularly.

October 29, 2025
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Reply from Anytime Doctor

Thank you for your review! We're pleased the process was efficient and everything arrived promptly — we really appreciate your recommendation to family.

Rated 5 out of 5 stars

Quick and professional advice with…

Quick and professional advice with service. Needed the travel kit in order to travel to remote location, was sold the required items after they done good checks. I felt reassured.

November 6, 2024
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Reply from Anytime Doctor

Thank you for your review! We're glad you felt reassured by the checks and found the service quick and professional — perfect for peace of mind when travelling remotely.

Rated 5 out of 5 stars

Broad range of products and quick service!

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential.
Easy payment and blindingly quick service I was fortunate to get my order the next day !! As quick or quicker than using my local GP and pharmacy... Delivered right to my door!! Brilliant!!
We do alot of traveling and after a few poor experiences, I never travel without my emergency medical pack !!
Anytime doctor services offered make my life alot easier and more enjoyable as I know there are there for me and my family ! Will use again .

October 23, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Mrs Westlake! We're so pleased the process was smooth, quick, and reassuring — it's great to hear the service supports you and your family on your travels. We truly appreciate your kind words and continued trust.

Rated 5 out of 5 stars

Swift and sure service

Swift and sure service, highly recommended.

October 20, 2025
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Reply from Anytime Doctor

Thank you! We're delighted you found the service swift and reliable — we really appreciate the recommendation.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient service for a very reasonable price.

October 9, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Phil! We're pleased you found the service fast, efficient, and good value.

Rated 2 out of 5 stars

Unfortunately my order was missing an…

Unfortunately my order was missing an item , I did email and message the doctor but no reply . I imagine it’s that you are waiting for stock for that item but there wasn’t a note in the delivery to advise me of such. You did take the full amount from my account too , perhaps substituting the missing antibiotic with five packets of Amoxicillin ( same value ) would work.
Kind regards
Dan Willard

October 3, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback, Daniel. We're sorry for the inconvenience — the pharmacy was unable to dispense Erythromycin, and a full refund was issued for that item. We appreciate your understanding and will review how we can better communicate such changes in future.

Rated 5 out of 5 stars

Quick delivery

Easy to complete forms, fast delivery. Pretty perfect service

September 24, 2025
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Reply from Anytime Doctor

Thank you, Elliott! We're glad you found the forms easy and the delivery fast — great to hear the service was spot on.

Rated 5 out of 5 stars

Needed it quick

Needed it quick, delivered no fuss no hassle. Brilliant service.

September 30, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review! We're pleased everything arrived quickly and without any hassle — brilliant to hear.

Rated 5 out of 5 stars

Simple process - fast delivery

Simple procedure, fast approval and fast delivery - perfect travellers emergency med kit.

September 20, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're glad you found the process simple and the travel kit ideal for emergencies — great to hear it arrived quickly too.

Rated 5 out of 5 stars

Very informative

Very informative , professional , would use again , brilliant!

November 24, 2024
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Jane! We're delighted you found the service informative and professional — we really appreciate your kind words.

Rated 5 out of 5 stars

Easy transaction

Easy transaction. I ordered the travel pack for my future trip abroad.

September 24, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review! We're glad you found the transaction easy and hope the Travel Pack gives you peace of mind for your upcoming trip.

Rated 5 out of 5 stars

Easy to use service

Easy to use service. Excellent speedy delivery. Thank you

September 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Sarah! We're so pleased you found the service easy to use and the delivery speedy.

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