Anytime Doctor Reviews 

1,548
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the digital platform for its intuitive navigation, clear step-by-step guidance, and exceptionally fast delivery times delivered straight to the door. Consumers also highlight the practical medical travel packs and the smooth, professional online consultation process that successfully saves valuable time. Some reviewers were not happy with missing items or significantly delayed package deliveries experienced during their holiday travel arrangements. People additionally mentioned that customer support response times regarding these specific order problems and pending refunds were occasionally slow and frustrating. Reviewers also expressed frustration when tracking updates failed to match actual delivery timelines.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the fast, efficient, and... See more

Delivery service

People report high satisfaction with the delivery service, frequently praising the fast and efficient... See more

Order

Users describe ambiguous interactions with order, noting that the ordering process and online navigation are... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience. Consumers consistently... See more

Product

Clients share ambiguous opinions on product experiences, highlighting both satisfaction and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,548)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple from start to finish

Simple from start to finish. Very professional and with rapid delivery. Will use again!

April 17, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thanks, Aaron! Delighted to hear everything went smoothly and quickly. We look forward to helping again when needed.

Rated 5 out of 5 stars

Brilliant service

Great and safe service. Quick delivery 🌟

May 14, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Sally! We're glad you found the service safe and efficient. 🌟

Rated 5 out of 5 stars

Good experience.

The doctor approved my order very quickly, and delivery of the item I ordered was delivered within a couple of days.

May 19, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your kind review! We're pleased to hear your order was approved and delivered so quickly.

Rated 3 out of 5 stars

Refund for medication not sent.

Medication ordered is dealt with promptly and arrives quickly, however on the 13 th May I was told by message my account would be refunded for one item and as of the 23 rd I have still not received the refund. Emailed twice and no response, not good customer service.

May 13, 2025
Unprompted review
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Reply from Anytime Doctor

Thank you for your feedback. We're glad your order was handled promptly and we sincerely apologise for the delay in processing your refund. This has now been actioned and should appear on your statement within 5 working days. We appreciate your patience.
Anytime Doctor Patient Coordinators

Rated 5 out of 5 stars

Easy and quick response

Easy and quick response

May 12, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad you found the process easy with a quick response.

Rated 5 out of 5 stars

Needed reassurance for my travel…

Needed reassurance for my travel requirements. Travel pack excellent. Would recommend

May 10, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're glad the travel pack gave you peace of mind. Thanks for the recommendation!

Rated 5 out of 5 stars

Holiday confident

Used before very satisfied how order and delivery service was undertaken definitely recommend 👌

May 9, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad to hear you're a returning customer and satisfied with the service. We really appreciate the recommendation! 👌

Rated 5 out of 5 stars

Purchased basic travel pack

Purchased basic travel pack following assessment online
The pack contained a range of medication to cover most ailments while on an extended holiday
Delivered promptly by Royal mail having received a text to advise of date and time of delivery

April 24, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Alan! We're pleased the travel pack met your needs and that delivery was prompt and well-communicated. Safe travels!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, great service quick delivery

April 25, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're glad you found the ordering easy, the service great, and the delivery quick.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I needed some antibiotics urgently for a family member who was travelling abroad. 100% reliable and trustworthy.

March 25, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Kirsty! We're so glad we could help when it mattered. Your trust means a lot to us!

Rated 5 out of 5 stars

Excellent service

Quick, easy and fast service. The form was easy to understand and complete and the medication arrived right on time. Thank you!

April 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Ana! We're so pleased the process was clear and your medication arrived on time. We really appreciate your kind feedback!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant from consultation to delivery, arrived next day in plain grey bag
I would definitely use again brilliant service

April 4, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Deborah! We're so pleased you found the service brilliant from start to finish. We look forward to helping you again!

Rated 5 out of 5 stars

A good prompt service

A good, prompt service.

April 11, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, KH! We're glad you were happy with our prompt service.

Rated 5 out of 5 stars

Such an excellent service

Such an excellent service. From the first co saltation, waiting for a reply which was not long at all to delivery. Everything was so quick. Will 100”% use again

April 2, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Katie! We're delighted you found the whole process quick and efficient. We look forward to helping you again!

Rated 5 out of 5 stars

Basic travel pack.

My pack was delivered promptly & all was in order. Based on this first experience I will certainly use this Company again.

April 6, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're pleased everything arrived promptly and as expected. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Great service

Great service, quick shipment

April 2, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad you were happy with the service and speedy delivery.

Rated 4 out of 5 stars

Fast Delivery

Delivery was quick and item just as described. Repeat customer so happy with product just a little expensive

April 2, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review, Steven! We're pleased to hear you're happy with the product and delivery. We appreciate your continued support and take your comments on pricing onboard.

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