Aovopro Reviews 

1,369
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were unhappy with their experience overall. Many people reported poor product quality, with scooters frequently breaking or snapping, often within weeks or months of purchase. Customers frequently encountered terrible customer service, with companies often failing to respond to emails or messages, making it difficult to resolve issues. The warranty process was also a major concern, with many reviewers stating that companies refused to honor replacements or refunds for faulty products. However, some customers also noted positive aspects of the products, such as good battery life, ease of assembly, and suitability for daily commuting. A few other people also felt that customer support was responsive and helpful in specific situations.

What people talk about most

Product

Users describe ambiguous interactions with product, with some customers expressing satisfaction with items... See more

Quality

Reviewers highlight significant dissatisfaction with product quality, with many reporting that items,... See more

Customer service

Consumers find customer service to be a significant disappointment, with many describing it as horrible and... See more

Response time

Customers had negative experiences with response times, frequently reporting long delays or a complete lack... See more

Warranty

Customers consistently note negative experiences with warranty, with many reporting that the company will not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not bother buying a scooter from these. Their customer service is appalling. No one ever gets bk to you. Also had two scooters that have both snapped where they are made cheaply and still 2 months... See more

Rated 1 out of 5 stars

Purchased scooter for son and this has now broke twice to the point it’s unusable. I have been trying to contact since the beginning of November regarding the warranty, and have been completely ignore... See more

Rated 1 out of 5 stars

The front fork on my scooter has broken, it is still within warranty and I contacted the support team who advised they will send a replacement part to fix the scooter. It has been over 7 weeks and I a... See more

Rated 1 out of 5 stars

Awful customer service experience. I contacted them about an issue with my e-scooter and had to repeat the same details at least five times because the agent was either unresponsive or clearly not pay... See more


Company details


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(1,369)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent scooter

Brilliant scooter my boys are going to love it as its the same as their friends very fast reliable and easy to maintain. He's had his over a year with no faults or complaints so very excited for Christmas day now

December 5, 2024
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Best scooter for urban travels

This is the 4th scooter in the family and we love the product. Perfect for city travels and it is very light so you can take it with you on a train or in a car for longer trips. Excellent support with quick response. Strongly recommended.

December 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

My son needed a replacement on/off…

My son needed a replacement on/off button for his scooter as his had broken. I came across Aovopro that had the part I needed. I ordered it arrived promptly and works great. My son is very happy which makes me happy thanks.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Massively upgraded

Very impressed with the new model added. Some really good features.The turning signals and the dual suspension is great.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Electric Scooter

I have purchased from them selfs before and I honestly would recommend their products to anyone, I cannot wait for my son to see his new 2024 scooter on Christmas Day, fast shipping and delivery and affordable costs

November 22, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I recently purchased the Throttle for…

I recently purchased the Throttle for AOVO PRO M365 ES60/ES80 from AOVO PRO's official store, and I’m very satisfied! The product was exactly as described, well-packaged, and of excellent quality. Delivery was prompt, and customer service was attentive. The throttle works perfectly, making my rides smooth and enjoyable. Highly recommend this store and their products!

November 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look