Apex Vets Reviews 

247
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professional approach, making every interaction pleasant and reassuring. Many reviewers highlight the exceptional care provided to their pets, noting thorough examinations and clear explanations for all treatments and conditions. People consistently appreciate the excellent customer service, finding staff to be understanding, approachable, and highly efficient in addressing their concerns. The overall experience is consistently described as outstanding, with many feeling their beloved pets receive the best possible care and attention from a dedicated team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, friendly, and... See more

Service

Customers had positive experiences with service, consistently praising the excellent and exceptional care... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff are genuinely caring towards both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team @ Apex Vets is one big happy, dedicated, caring family. My wee Tara, border collie, aged 13, is an anxious wee elderly lady with a few health conditions now. However, her visits are always... See more

Company replied

Rated 5 out of 5 stars

I can 100% recommend Apex Vets in Denny. I moved to them a few years ago after seeing all their fabulous reviews. Every single member of staff I have dealt with has been fantastic and nothing is ever... See more

Company replied

Rated 5 out of 5 stars

Callum has been wonderful in looking after Penny he told us what to do with the drops I didn’t think I could do it but Penny has been playing her part letting me put her drops in. I would thoroughly... See more

Company replied

Rated 5 out of 5 stars

I’ve only recently registered with this Vet practice as I had read the reviews and was very impressed. I can confirm that all the positive comments you read are true. That staff were all helpful, kind... See more


Company details

  1. Veterinarian

Information provided by various external sources

Local, Independent, 24 hours companion animal veterinary surgery in Denny (Near Falkirk,) Scotland. Dedicated to the health and wellbeing of your pet. 24 hour emergency service is available. Where your pet is part of our family.


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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No recent history of asking for reviews

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4.9

All reviews

(247)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Veterinary Practice

Professional vets with a wealth of knowledge and experience. Trustworthy, patient and reliable.
More than happy to be registered with Apex Vets in Denny. They really look after your dog. The staff from vets, nurses and receptionists are, polite, courteous and helpful and provide an excellent service. I highly recommend this veterinary practice

June 12, 2026
Unprompted review
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Reply from Apex Vets

thanks very much for your feedback, our team are constantly going on training courses to forward their knowledge and skills to be able to give the absolute best service to our patients

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Rated 5 out of 5 stars

Fantastic caring service from Kat today…

Fantastic caring service from Kat today with my oldie, yesterday she collapsed 4 times and couldn’t walk. A call to the vets, Callum did a medication change immediately at home, which helped her settle overnight until we seen Kat. Today my baby girl is up and about enjoying each day as it arrives.
I just love how the vets all work together to get the best results for my dogs

June 9, 2026
Unprompted review
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Reply from Apex Vets

we're so glad that your old 'gal is up and about again. the vets and nurses do a daily meeting to discuss all our cases so we can make sure we pass over important information about our patients. It really helps having our own 24/7 emergency service because it's our own vets that speak to clients that callout of hours.

Rated 5 out of 5 stars

Apex Vets are a wonderful practice

Apex Vets are a wonderful practice. The service they provide is exceptional and all members of staff are so friendly and helpful. The premises are welcoming and always pristine and they offer a range of food, treats and toys.

June 8, 2026
Unprompted review
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Reply from Apex Vets

thanks very much for the feedback! The team really have a fun time finding new exciting toys and things to stock in our shop. we have to be careful about the staff buying all the good stuff as soon as it comes in the door!

Rated 5 out of 5 stars

Brilliant practice

Brilliant practice. All staff friendly. Maggie has been seeing Glen for 8 years with skin issues that thankfully have settled now but an occasional visit is still required. Would highly recommend.

June 8, 2026
Unprompted review
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Reply from Apex Vets

thanks Glenn will be really glad that Maggie is happy and stable

Rated 5 out of 5 stars

Our visit

Ben was unusually nervous today but the nurse was able to do her job by talking to him.

June 8, 2026
Unprompted review
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Reply from Apex Vets

we are so lucky to have such a caring and dedicated nursing team, thanks very much for the feedback

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Rated 5 out of 5 stars

Caring, professional and thorough

Tilly has been a patient here for a few years and, now at 10 years old, she’s had a few health issues over the last year that have required several visits. Throughout it all, the care and attention she has received have been excellent.

Tilly is a Cavalier King Charles Spaniel and loves coming to the practice – partly because she’s a wee cutie and gets lots of fuss from everyone! The vets have always been caring, professional and thorough, and I’d particularly like to mention Doug, Sam and Katie, who have all looked after her so well.

The reception team also deserve recognition. They are always friendly, helpful and welcoming, both in person and on the telephone. Nothing ever seems too much trouble, and their communication is excellent.

I recently had to use the emergency out-of-hours service, which was a huge reassurance when the surgery was closed. Knowing expert advice is available when needed provides real peace of mind.

I’ve always been able to get an appointment when required, and the reminder service for appointments and medication orders is extremely helpful.

Thank you to the whole team for the kindness, professionalism and genuine care you show to both pets and their owners. It is very much appreciated.

May 28, 2026
Unprompted review
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Reply from Apex Vets

thank you very much for the review Carol, Tilly is a really special little dog, we love her visits, she is a ray of sunshine in the waiting area! The out of hours emergency service is a real peace of mind. I'll pass your feedback on to the whole team

Rated 5 out of 5 stars

Always a really great service

Always a really great service, most recently yesterday when our dog was feeling under the weather, very lethargic and just not herself at all. Apex suggested she come in for a check same day. The vet was great, and was able to quickly diagnose a back issue after a thorough examination and prescribed some painkillers and anti-inflammatories to help. I always find all staff at Apex very efficient, friendly and fantastic with our dog and feel we are in good hands.

May 19, 2026
Unprompted review
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Reply from Apex Vets

sore backs are the worst and dogs get them too, they just can't tell us. We're really glad to hear that your little dog is feeling better after treatment, thanks for the review!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Huge thank you to Doug at Apex Vets for the amazing care Binx received today. Doug was incredibly thorough with his examination and took the time to explain exactly what he was checking for and what his findings meant throughout the appointment. As a worried pet owner, it was so reassuring to be talked through everything step by step rather than being left wondering.

Binx was kept in for X-rays and pain relief, and I was kept fully updated throughout the day with clear communication at every stage. The whole team made a really stressful situation much easier and I felt completely informed and reassured the entire time.

Thank you again for taking such great care of Binx — it was genuinely appreciated.

May 19, 2026
Unprompted review
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Reply from Apex Vets

thanks very much for the feedback we're really glad that Binx had a positive visit to us. We know first hand how worrying it is to have a loved pet stay in with us all day or even (sometimes) overnight so we try to ease those concerns as much as we can.

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Rated 5 out of 5 stars

Apex a Vet you can rely on

Our dog has ongoing problems with allergies that affects his paws and recently his ears. He had further issues to do with allergies that meant he had to be bathed weekly and samples taken to ascertain best treatment. I was very impressed to get an e mail after recently consultation outlining what was agreed and next steps. Very useful as you don’t always remember everything. Staff are all really friendly and I feel what treatment is best is discussed and nothing is forced on you. Definitely recommend Apex as they are great with animals and people

May 8, 2026
Unprompted review
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Reply from Apex Vets

thanks very much Agnes glad you found the summary email useful!

Rated 5 out of 5 stars

Emergency input

When our dog had to attend as an emergency all the staff we encountered (both administrative and clinical) were calm, empathetic, respectful and knowledgeable. Our dog and us by extension were given the highest standard of care and for that we are very grateful.

May 6, 2026
Unprompted review
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Reply from Apex Vets

thanks very much for your review, we're really glad to hear that you and your dog had a good visit to us.

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Rated 5 out of 5 stars

Apex vets

Callum has been wonderful in looking after Penny he told us what to do with the drops I didn’t think I could do it but Penny has been playing her part letting me put her drops in. I would thoroughly recommend APEX vets to anyone the vets, nurses and admin all play a part in making the best experience for ur pet we wouldn’t go anywhere else.

April 28, 2026
Unprompted review
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Reply from Apex Vets

Hi Karen thank you so much for your kind words, well done to Penny for accepting her drops! I'll pass your feedback on to Calum.

Rated 5 out of 5 stars

Amazing

Max has been going to Apex since he was born, he is almost 7. They are always amazing. Nothing has ever been a problem and the staff are always so happy and helpful.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve only recently registered with this…

I’ve only recently registered with this Vet practice as I had read the reviews and was very impressed. I can confirm that all the positive comments you read are true. That staff were all helpful, kind and professional. I felt that my dog was given the best care. I can’t rate Callum enough for his patience and professionalism. Thank you.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent vets for exotics

Apex vets have been great with all our guinea pigs. The level of care and knowledge is excellent. All the staff are so caring and professional. We travel from Glasgow but it's worth it for our piggies to be so well looked after.
Highly recommend

August 16, 2025
Unprompted review
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Reply from Apex Vets

Hi Stephanie, thank you so much for this lovely review! It is very much appreciated and I have shared this with the team :D Thanks, Erin

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Rated 5 out of 5 stars

Bobo

Was seen quickly and was put at ease right away. Explained fully what was wrong and what to expect. Kelly was lovely who seens us.

August 17, 2025
Unprompted review
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Reply from Apex Vets

Hi there, thank you so much for your really lovely review. I have passed this onto Kelly and the rest of the team and it is much appreciated. Kind regards, Erin

Rated 5 out of 5 stars

Apexvets have been amazing with our…

Apexvets have been amazing with our Sophie the Vet's and staff are very pleasant abe friendly and always explain everything you need to know i would not take Sophie any where else 😊😊🐾🐾

July 17, 2025
Unprompted review
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Reply from Apex Vets

Hi there - I have passed your kind words onto the team, it is really appreciated! Thank you again. Kind regards, Erin

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