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September 19, 2020
Unprompted review
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Company details
Information provided by various external sources
Online Headshop en Healthshop met het grootste aanbod CBD olie. Voor medicinaal of recreatief gebruik van hennep en wiet. Tevens Smartshop en Seedshop.
Contact info
Netherlands
- www.apollyon.nl
2.8
Average
18 reviews
Hasn’t replied to negative reviews
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Deficient customer service!
Deficient customer service!
I live in U.S., and bought CBD and CBG oil for a friend with cancer in Portugal. The products were sent to my home by an error of Apollyon, and they still haven't answer my emails about it.
I decided to check the products, and notice that one of the CBD oil bottles was completely empty, never was filled... one more thing to add to the aggravation.
Also, the store doesn't accept credit cards from U.S., so I had to do a bank transfer, which was very expensive.
This review is only about the customer service, as i have not used the products to write a review about them. The packaging was well done and the products arrived well...but to the wrong country... thousands of kilometers away.
I did contact them earlier about payment and they answered fast and with the information I needed. It is the emails complaining about the product sent to the wrong address the ones they haven't acknowledge.
August 17, 2019
Unprompted review
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