Appliance Planet Reviews 

127
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a problem with our purchase of washing machine not draining and we spoke to a lady at Planet appliance who talked us through our problem and how to troubleshoot it. She was so genuine and helpf... See more

Rated 5 out of 5 stars

Mine was an inexpensive item but bulky - a washing machine / tumble drier stacking kit with pull out shelf by Bosch. I found AP via Google as the suppliers with the cheapest price by far. A friendly v... See more

Rated 5 out of 5 stars

Recently bought cooker hood and venting kit as we live in a cottage with v low ceilings staff were very helpful in advising us which hood to purchase all those new fang led ones have big chimney bits... See more

Rated 5 out of 5 stars

I was a little unsure about purchasing from Appliance Planet, partly because the price was so good. I was worried that delivery would take ages or not even arrive, but I was wrong. Appliance Plan... See more

Company details

  1. Appliance Store

Information provided by various external sources

We have been retailing online since 2003 and are backed by a parent company trading for over 40 years in the White Goods industry. We sell thousands of kitchen appliances including Washing Machines, Fridges, Freezers, Ovens, Hoods, Dishwashers, Cookers, Hobs, Tumble and Spin Dryers, Built-In appliances.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(127)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and a competitive price

I needed to replace my cooker hood and, after looking at various websites, came across Appliance Planet. Their product descriptions were good and I was able to order exactly what I needed at a competitive price. The hood arrived within the timescale quoted and was well-packed and in perfect condition. I will certainly order from them again.

March 22, 2012
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant Consistent Service

Appliance Planet sales team provided excellent service from the start with helpful, informative telephone and support. This high quality customer relations was maintained when I checked for delivery date - courteous again texting confirmation. My Stoves Hob arrived on time, well packed with returns policy guidelines in place. No returns thank you.
I want to keep my sleek looking, contemporary stainless steel SEH600S 60 cm - 580 x 500 - 32AMP supplied, built in integrated 4 Solid Plate Hob by STOVES.
- inbuilt safety light to warn user it’s on and hot
neat switch controls
easy to clean
clear instruction booklet
all for a good price, a 1 year warranty and a 5 year guarantee for parts easily activated with very well informed Stoves rep.
My electrician connected the item in half an hour.
Throughly recommended - cannot fault the overall experience - thank you Appliance Planet I shall certainly recommend you.

March 20, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent pricing and delivery

I ordered 4 products from appliance planet, some of which needed to be ordered in. The ordering process was very easy and I appreciated being able to log in and check the status of my order and estimated times.

Once the items were in stock (which was well within the 7 days allowed) I recieved a call asking me to choose a delivery date. I was sent a text message the day before re-confirming delivery and recieved a call the morning of the delivery advising me when to expect my order which was all very helpful.

I would definately use appliance planet again as they offered excellent value and the best delivery service I have experienced.

March 19, 2012
Unprompted review
Rated 5 out of 5 stars

Painless, value for money and efficient

Wonderful from the first phone call to check if I was going to buy the right gas hob to the time it arrived. The person at the end of the phone was very helpful and patient and the price was the best I found. The hob arrived promptly, well packaged and undamaged. I would most certainly use the company again and have their website stored in the favourites folder.

March 18, 2012
Unprompted review
Advertisement
Rated 4 out of 5 stars

Good

Excellent customer facing service and prompt delivery. The hood appliance was adequate for the job and worked well when used. It offered a comprehensive range of features that allowed the air to be ducted well and thoroughly.

March 13, 2012
Unprompted review
Rated 5 out of 5 stars

Ray Dawkins, Northants

An excellent straight forward service from ordering to delivery of my very competitively priced Sebo vacuum cleaner. Ordered for my son, I have had a Sebo for some years and would recommend them and Appliance Planet anytime.

March 12, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Simply first class service throughout and at a price and delivery date that beat the competition. We were promised delivery of a range cooker 3 weeks ahead of any competitor and that is exactly what happened. We were always informed of progress with the delivery. We are delighted

March 7, 2012
Unprompted review
Advertisement
Rated 5 out of 5 stars

cooker hood 9/10

a very good service,we are very pleased with the cooker hood .we would use your company again.

February 13, 2012
Unprompted review
Rated 5 out of 5 stars

Bosch Carbon Filter

This is the second time I have used this company . I have found them to be most reliable and their prices are very competetive . I have Just bought another replacement carbon filter for my extractor hood . It was a branded item , and 50% cheaper than from the "Brand Company Website "This is the first company I will try in future , and have them added to my "Favorites List "

February 13, 2012
Unprompted review
Rated 5 out of 5 stars

Competitive Prices and Great Service !!

Recently bought a electric cooker when I got fed up following it with a local repair agency to come and fix it. The price of the product offered on AppliancePlanet was much lower than the agency had quoted me. I booked and the product was delivered next day to me and was up and running by the time I reach home from work. I had an amazing experience and thanks for the great service offered !!!

February 10, 2012
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant

Recently bought cooker hood and venting kit as we live in a cottage with v low ceilings staff were very helpful in advising us which hood to purchase all those new fang led ones have big chimney bits which wouldn't fit!!(unless we got a very low cooker) hood provided was delivered quickly and is just the job thank you very much!!

February 9, 2012
Unprompted review
Rated 5 out of 5 stars

100% - 5 STARS

I recently purchased an american style fridge/freezer from Appliance Planet. I'd done my research for the item on line, decided on the type of unit most suited to my needs, and Appliance Planet not only proved to have the item, but also the absolute best price, saving more than £200 on competitors prices !!
24 hours after placing my order, customer service called to offer a choice of delivery days, and the delivery agent called on the evening prior to delivery with a time slot of 2 hours for the next day.
The fridge/freezer was delivered exactly on time and the drivers were excellent - even when the item proved to be too wide for entry at the front door, they unpacked the fridge/freezer outside and carefully moved it through the house to the position required. No fuss, no problems , no complaints.
I would definitely recommend Appliance Planet as a First Class company, very professional and most competitive on pricing. Excellent.
I look forward to dealing with Appliance Planet in the future.

February 9, 2012
Unprompted review
Rated 5 out of 5 stars

5***** Company, could not ask for more 10/10

I had researched the white goods I wanted and was looking through the many white goods online companies for the best deal. It is a bit of a mine field out there with normally one company offering the best deal on one particular item.
I knew Appiance Planet had all three of the items we wanted but was not the cheapest online on some of them. A few emails back and forth and they not only gave me a bulk discount (my order was over £2K) but also price matched the item that was more expensive on their site. Now this is rare!!! A few companies I spoke with would maybe offer a price match but not offer bulk discount and this in my eyes is credit to Appliance Plant, after all if you feel well looked after by a company, not only would you go back but you will quickly recommend them to someone else.
Delivery was a delight also, they honoured the delivery date even though it was a few weeks in advance, also gave me a timeslot and the delivery drivers were second to none!! Unboxed all of the items, took the packaging away and even assisted for longer than they should have with a big american fridge freezer due to its size getting it in the house. I have heard of some online companies simply dumping an item on the kerbside if you cannot get it in the house within 5 minutes!!
Well done Appliance Plant for excellent customer service through out.

January 30, 2012
Unprompted review
Advertisement
Rated 5 out of 5 stars

100% Satisfied

I ordered a telescope shelf for my Neff oven. It arrived promptly and was fitted next day. Excellent service and the cheapest on the Web. I would not hesitate to use Appliance Planet again in the future. A++++++ for price and A++ for Service.

Dr B
Woking

January 26, 2012
Unprompted review
Rated 5 out of 5 stars

100% of happines

The dishwasher was my birthday present so I love it very much. The delivery was briliant and came on time.The service was helpful and handy.

So I could recommend the Appliance Planet to everybody who appreciate easy and friendly servive.T.he AP ticked all boxes I wanted

Many Thanks Ella Z.

January 25, 2012
Unprompted review
Rated 5 out of 5 stars

InvoiceMax

I ordered the Sebo Disco Polisher attachment for our vacuum on line from Appliance Planet; the price was 20% less than the nearest competitor (based in Trafford centre) delivery was fast; warranty is for 5 years - excellent service and price - not a lot more to add. 10/10 to AP

January 24, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look