I have had an excellent experience since May 2026 with Aqua Card so far. Very easy to apply, won't hurt your credit score, and it's very positive even helps to build your credit score. After applying,... See more
Company replied
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I have been reading the reviews.I must say I cannot relate to the One star reviews as I have always found my Aqua card to be really lifesaving sometimes.I try to pay the boosted payment each month as... See more
Company replied
I joined aqua to increase my credit score Within 3 months aqua increased my credit by over double With me using it correctly and continually paying off my balance
Company replied
Great company not had a problem so far just like Zable very helpful handy and fits your needs New day/lendable help you build your credit score within reason
Company replied
Company details
Written by the company
Aqua is the smart way to build better credit. We give you the power to improve your credit score backed by our expert support, personalised credit limits that can grow as we get to know you and a secure app that guides you on your credit building journey. So you can move forward with confidence, knowing you’re in safe hands. Representative 39.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply. Credit limits and score could increase with responsible account management.
Contact info
aqua Customer Services - PO BOX 173, S98 1JW, Sheffield, United Kingdom
- 0333 220 2691
- www.aquacard.co.uk
4.6
Excellent
17K reviews
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Reply from Aqua card
Hi Elli,
Thank you for choosing us as your card provider - and for leaving us a positive review! We hope you enjoy our services 😊
Kind Regards,
Michelle
It’s the best card I have ever used for…
It’s the best card I have ever used for the last 7 years in the uk I have had 3 different cards before aqua the best decision ever and the payment acceptance and repayments way faster than you compare to any other card in the uk keep up aqua
August 14, 2026
Reply from Aqua card
Hi Weranjan,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Kind Regards,
Michelle
Aqua is very helpful for my financial…
Aqua is very helpful for my financial support and very good customer experience,I love to use every day with
With aqua
Thankyou aqua
August 14, 2026
Reply from Aqua card
Hi Rajendhar,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us.
Thank you for taking the time to leave us a positive review 😊
Kind Regards,
Michelle
Reply from Aqua card
Hi Shubham,
Thank you for taking the time to leave us a kind review, we appreciate it!
We hope you continue to enjoy our services.
Kind Regards,
Michelle
I think the card works good for…
I think the card works good for improving your credit score and also gives you spread the cost options as well.
August 20, 2026
Reply from Aqua card
Hi Ali,
Thank you for your positive review. It's great to hear that we are helping you build your credit score. Keep up the good work 😊
Kind regards, Julia
Great Card
Great Card, from Ease of use to Interesting features it more than provides everything I need.
August 20, 2026
Reply from Aqua card
Thank you so much for your review, Stuart. We're pleased to hear that you're enjoying your card and its features 😊
Kind regards, Julia
Reply from Aqua card
Hello Susan,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Thanks,
Rob
Had no problems with this card
Had no problems with this card, easy to check account on the app. Very good service to it's customers.
August 12, 2026
Reply from Aqua card
Hi Eileen,
We're happy to read that you are enjoying your card and also our app and the features! Thank you for taking the time to leave us a positive review 😊
Best,
Rob
Reply from Aqua card
Hi Damion,
I would like to thank you for your feedback, as we are always working to improve our services.
Regards,
Rob
Brilliant
Brilliant, easy to use app. Quick easy to process payments and check balance.
August 13, 2026
Reply from Aqua card
Hello Sara,
We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Best,
Rob
Reply from Aqua card
Hi Chris,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Rob
Aqua is an excellent choice—beautiful, reliable, economical, and incredibly smooth to drive. Highly recommended.
Aqua is an excellent choice—beautiful, reliable, economical, and incredibly smooth to drive. Highly recommended
August 20, 2026
Reply from Aqua card
Hello Tariq,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Rob
Reply from Aqua card
Hello John,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Rob
I can not access my account and my…
I can not access my account and my account was cloned and money £900 taken out of it shortly after I paid in £400 please contact me as Thr app is not recognising my details
August 20, 2026
Reply from Aqua card
Hello,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2691 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Regards,
Rob
Very professional and easy to get in…
Very professional and easy to get in touch with ! Excellent customer service !
August 9, 2026
Reply from Aqua card
Hello D,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
We hope you continue to enjoy our services.
Best,
Rob
An Excellent Card To Have In Your…
An Excellent Card To Have In Your Wallet. It is backed up by Excellent Customer Service as well.
The App Is Easy To Use And Well Set Out. Thank You 🙂
August 12, 2026
Reply from Aqua card
Hi John,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card and our app 😊
Best,
Rob
Reply from Aqua card
Hi James,
Thank you for your 5-star review! We're pleased to have you as our customer 😊
Best,
Rob
So easy to use and also makes you feel…
So easy to use and also makes you feel more free
August 12, 2026
Reply from Aqua card
Hello Steven,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Rob
Reply from Aqua card
Hi Krish,
Thank you for taking the time to leave us a positive review!
Best,
Rob
Poor call centre
Poor call centre. Being over 60 I asked if the background laughter could be toned down due to hearing problems. The reply. Yes sir I’ll help you with that. And they hung up. Avoid at all costs.
August 19, 2026
Unprompted review
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