Ark Wildlife Limited Reviews 

172
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

The feeder is well made and keeps squirrels out, and also hopefully parakeets, although time will tell. It's easy to dismantle and reassemble for cleaning, BUT DO NOT UNSCREW THE SCREW THROUGH THE B... See more

Rated 5 out of 5 stars

We feathered friends were not too pleased yesterday morning with "her indoors" only partially filling the peanut feeders. She clearly understood our concerns and ordered more supplies at 1245h and... See more

Company replied

Rated 5 out of 5 stars

I've been ordering regularly from Ark Wildlife for over a year. We have squirrels, birds and hedgehogs visiting our garden and it's no exaggeration to say that they love AW food and rarely, if ever,... See more

Company replied

Rated 1 out of 5 stars

What's happened to you, Ark? I've been a faithful customer for a number of years, regularly spending over a hundred pounds at a time. Last month I bought 26 kilos of classic sunflower hearts for £36 -... See more

Company details

  1. Animal Feed Store
  2. Bird Shop

Written by the company

We’re here to help you turn your British garden into a place where nature can thrive. From a small pot to a large plot, it’s our job to give you the right tools to make the most of your garden and its inhabitants.


Contact info

4.1

Great

TrustScore 4 out of 5

172 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(172)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Help when you need but didnt ask :)

So far two orders, our latets order I reviewed elsewhere as being slow. Well, imagine my surprise when I got an email letting me know it had been delivered together with a photo and it showed that the delivery person had put it on our 'rubbish' pile in the barn..not I guess realising that although a lot of empty boxes would make think twice about leaving it there. Nevertheles, its here and thats what counts and Ark Wildlife went ahead to let me know offering to replace it if it wasnt!! So for me that helping without asking adn going the extra mile. THANK YOU ARK WILDLIFE!! excellent service.

June 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Thank you Ark Wildlife

Very friendly customer service staff, polite and competent.
Quality of the animal feed is outstanding, and the delivery is quick and reliable. 5 stars all around, one of my favourite online shops.

June 27, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing increase in prices

Disappointing to see prices have increased by over 10% on some items & that minimum order for free delivery has increased from £25 to £30. It's a shame because I already spend a lot with this company but will have to look elsewhere from now on.

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Squirrel food

I bought a bag of squirrel nuts and food early one afternoon and it was with me before lunch the next day, brilliant service. The squirrels adore it and seems to be great quality with a good mix of nuts and seeds. Definitely recommend

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I ordered a squirrel feeder and the next day it was despatched, and arrived this morning. Great quality and product. Will definitely use this company again.

April 23, 2021
Unprompted review
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Rated 5 out of 5 stars

Scottish Squirrels love the Hazelnuts!

Brilliant, quality products with fast delivery. Regularly order the hazelnut kennel 10kg for our Scottish squirrel visitors! They love the hazelnuts and can not get enough! Buying in bulk can be quite costly but this product is worth every penny!

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

My new Bempton bird box.

My new Bempton bird box arrived two days ago, and I am delighted with it. It is absolutely beautiful. I have never been a `bird feeder` except for throwing bread outside, but having bought my daughter a dovecote and being smitten with the availability and variety of boxes, tables, poles and stands I went for this one as it does look very `Country House` Currently though it is sitting in the middle of one of my patio tables as I don`t have a WALL to hang it on, only fences which I don`t want bringing down with the weight, so have ordered a Postfix bracket to fix to a concrete post that pertains to be able to support a hanging basket filled with compost, plants and water without buckling, so I hope my bird house is as stable. (Addition to this. The Postfix bracket arrived and did not fit my concrete post. Be careful as they are galvanised brackets and will not bend. Measure the post from front to recess of your post BEFORE you spend the money like I have. So far, I have only seen a Blackbird enjoying her new found dropping in spot but when the bird house is sited in a less exposed spot I am hopeful that we might see some other varieties as well, nevertheless it is lovely to look at.
P.S. Subsequently I discovered that product that I can`t quote exactly but it is "Sticks like......" and it DID stick the bird box bracket to the concrete post - so much so that I had to leave the bracket when I left the house. That product does exactly mean what it says and is my `go to` adhesive now whatever ! Further comment on the large Bempton bird box. Sadly, though I absolutely LOVE it, the small birds do not like it - or rather they didn`t. I made the 4 large openings much smaller as all I got were blackbirds, pigeons and squirrels. that worked to some extent but the squirrels are relentless so this evening I am going to make the openings smaller still so that I can ONLY accommodate the small birds. I used ply over the top section, fitted inside and sprayed the same colour as the outside, but I am going to use 1/2" square strips now glued top and bottom, to make the opening impossible (I hope) for anything large to get in. The quality is nevertheless lovely and it looks so pretty, although now with latticed windows.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

We ordered some bird boxes and feed from Ark Wildlife. Once item didn't reach us with the rest of the order but they resolved this quickly and professionally. Communication was second to none, email response was very quick and the team kept me advised every step of the way. I will be using their services again.

February 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Superfast delivery

have ordered from them a few times now and have no complaints whatsoever.

Hazelnuts and monkey for our red squirrels and they love them.
Suet pellets and sunflower hearts for the birds and we are lucky to get such a big selection of different birds, saying that they go through such a lot, but worth it.

Ordering is easy and delivery is superfast

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Superfast delivery

I have ordered from them a few times now and have no complaints whatsoever.

Hazelnuts and monkey for our red squirrels and they love them.
Suet pellets and sunflower hearts for the birds and we are lucky to get such a big selection of different birds, saying that they go through such a lot, but worth it.

Ordering us easy and delivery is superfast

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

I REALLY recommend them!

We've bought all sorts of foods garden feeders from Ark Wildlife over the years and they're always very good. We even bought our little, wild hedgehog a house and that's where he now lives and hibernates. We've only once recently had an 'issue' and they were quick to make everything ok again. I REALLY recommend them!

October 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent service and product

I ordered a "Frogilo" frog house which I am really pleased with. The website was easy to navigate, the delivery was quick and the price was competitive. Product arrived in excellent condition and was well packaged. Fingers crossed the frogs in my garden like it as much as I do!

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, the monthly offers are great value. Yes, they may be slightly pricy for some items but you are paying for quality and I don't want to feed rubbish to my garden visitors.

The hedgehog crunchies in particular have been extremely well received and are great value - I leave them near our hedgehog highway hole in the fence to entice passing hogs to our safe garden and we now have 2 resident hedgehogs plus a visitor :)

Delivery is always very fast too.

September 16, 2020
Unprompted review
Rated 1 out of 5 stars

Ridiculous price increase.

What's happened to you, Ark? I've been a faithful customer for a number of years, regularly spending over a hundred pounds at a time. Last month I bought 26 kilos of classic sunflower hearts for £36 - today I suddenly find I'm expected to pay £15.80 for just 8 kilos! I understand prices go up, but that's a ridiculous increase. I'll be taking my custom elsewhere. It's a shame, because you used to be a lovely company to deal with.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Walnuts!!

Many thanks for your fast delivery and the consistent size of your walnuts compared to small size from just about everyone!
Well done!!👍👍🌟🌟

September 2, 2020
Unprompted review
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Rated 5 out of 5 stars

Definitely good quality feed.

I’m happy to have discovered Ark Wildlife, the quality of their feed is excellent. No mouldy monkey nuts or stale looking peanuts. I feed the squirrels and birds in our garden, and if they leave food uneaten you know it’s not good. Will be a loyal customer.

September 2, 2020
Unprompted review

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