Lost parcel
Promised delivery in 24/48h, it's been 3 working days and they have no information about estimated delivery or were the parcel is.
Contacted delivery company which informed me the parcel is to be returned to sender due to a mistake, but the Asalvo refused this saying they have no information and won't do anything to resolve the problem, have to wait a week to see if it's delivered.
Very poor service for a cost of 12€.







