Asbestos Sampling Reviews 3,532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease, often describing the entire process as faultless from start to finish. Many people highlight the quick delivery of test kits and the prompt return of results, frequently within a day or two, making the user experience very positive. The product itself, an asbestos test kit, is noted for being extremely easy to use, with clear instructions and all necessary equipment provided, including PPE for peace of mind. However, some customers also noted issues with response times and product delivery, experiencing delays with their test results or kits. These reviewers expressed frustration when results took longer than expected, sometimes due to external factors like postal service delays, or when the advertised 24-hour service was not met.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers praising the excellent, quick, and efficient... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the quick turnaround... See more

Product

Customers consistently note ambiguous experiences with the product, with some praising the ease of ordering,... See more

User experience

People report positive experiences with the user experience, often describing it as easy to use, fast, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This asbestos test kit was extremely easy to use. The instructions were clear, well-labeled, and made collecting the sample simple. Registering with Grey Scope Labs was quick, and I received an email... See more

Rated 5 out of 5 stars

Had a delay with test but was not fault of company but Royal Mail Taking 7Days to deliver sample. Customer service was A1. Maggie offered to send replacement kit which was much Appreciated. Howeve... See more

Rated 5 out of 5 stars

A very quick, easy and efficient service. Cost effective too for a single sample. Ordered testing kit Monday arrived Wednesday. Kit includes all necessary safety equipment and easy to follow instr... See more

Rated 5 out of 5 stars

From the minute I first contacted Asbestos Sampling, I was blown away by their professionalism and willingness to help guide worried punters like myself through the sampling process. Their customer... See more


Company details

  1. Asbestos Testing Service
  2. Tool Store

Written by the company

Test your home or business with our simple easy to use DIY Asbestos Test Kit. We offer a fast, simple, cost effective complete solution with support 100% of the way. Each kit comes with all the personal protective equipment needed to safely take samples, all of which which meets or exceeds the guidelines as set out in the Control of Asbestos Regulations and the Health & Safety Executive. The Asbestos Test Kit is designed to be safe and simple to use, simple to follow instructions are included. Fits through most standard letter boxes. Text alert when certificate available and online portal to track progress of order. To find out safely, quickly and easily if material contains asbestos, we will provide you with the following: • DIY Testing Kit, suitable for home or business use • Accredited UKAS Laboratory certificate • 100% support throughout the process by our dedicated knowledgable team, use our live chat or pick up the phone • FREE Return postage


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

easy

This was an excellent service and so easy to do. Speedy and efficient and would highly recommend that is why I give it 5 stars

November 1, 2024
Rated 1 out of 5 stars

testing kit missing respirator!!!

order a testing kits for 2 sample, it arrived without respirator, clearly state in the instruction manual literally the most important safety gear for the whole thing....only found out on the day of testing, went to the nearest hardware store bought one and hoping they will reimburse the amount, saying don't have this policy......it's more than fair to ask for the missing mask, one week later still not arrived.....very bad company policy and operation procedures

October 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Waste materials

Clear and easy process and rapid results.
However, there is a lot of plastic waste associated with the testing (plastic sheet, gloves, overalls, etc), much of which some users may already have. This results in not only a lot of plastic waste being disposed of, but also a significant extra cost. Would it not be better to have the protective gear as an additional extra, rather than a compulsory component of each single package.

November 1, 2024
Rated 5 out of 5 stars

Quick turnaround

Quick turnaround. Great service. Easy to use instructions. Prompt communication.
I would highly recommend their services. Many thanks.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Super fast results

Super fast results. Lab got the sample on Friday, results came to me on Monday. Great experience working with this lab.

October 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Top notch process and experience

Kit came quickly after ordering. Easy to understand bagging and labeling process. Received results quickly in easy to understand format. Would definitely recommend to anyone wanting to test for asbestos.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Easy and Fast

Was very happy to get my results quickly through email and text. Directions were simple to follow for taking the sample.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Answered questions promptly. Genuinely interested in making sure the process was done properly. Highly recommend!

September 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommende!

My sample was very time sensitive. When the USPS let me down by delivering my “Priority Mail” days late (no surprise there), I wrote to Asbestos Sampling to please expedite my test, and they came through same-day. They’re great.

October 18, 2024
Unprompted review

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