Ashimaryhair Reviews 

3,433
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful product quality, stating that the hair is incredibly soft, beautifully natural-looking, and holds its style exceptionally well. Buyers frequently mention the very fast shipping times and praise the exceptionally helpful support team for assisting with orders smoothly. However, some people mentioned receiving items that were significantly shorter than expected or did not match the original online product description. Consumers also noted occasional delivery troubles where packages were unfortunately left in incorrect locations or encountered minor shipping delays. Reviewers occasionally experienced minor challenges with returns or exchanges when items did not meet their personal preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the wigs are exceptionally soft, beautiful, and... See more

Quality

Consumers find quality to be positive, frequently describing the hair as soft, natural-looking, and made from... See more

Order

Reviewers mention positive feedback about order, noting that placing orders is extremely easy and products... See more

Delivery service

Clients share positive opinions on delivery service, highlighting swift shipping times and parcels arriving... See more

Customer service

Customers report positive experiences with customer service, highlighting fast response times and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and eas... See more

Rated 5 out of 5 stars

This company is amazing they have great customers services & their products are high quality. FedEx kept leaving my products at the wrong house twice but this co steped up and resolved the issue I was... See more

Rated 5 out of 5 stars

This company kept me updated all throughout, even when at times I thought I was going to be scammed as this has happened before when ordering from other companies. The wig arrived well worth the mone... See more

Rated 5 out of 5 stars

Stunning chocolate brown kinky hair. Great service and communication from ordering to delivery. This unit could be a little more dense but otherwise it is lovely, soft, no strange odours and colour e... See more


Company details

  1. Wig Shop

Written by the company

Ashimary Hair, began with a simple belief: Beauty no limits! Everyone deserves to feel confident in their natural beauty. We set out to redefine luxury hair solutions. Today, we blend innovative technology and sustainable practices to empower women worldwide. Our virgin human hair is hand-selected for its durability and silky finish, with full traceability from donor to product. Ashimary proprietary technology ensures heat-resistant, tangle-free extensions for effortless styling.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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Typically replies within 24 hours

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4.6

All reviews

(3,433)

1,944 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and easy to wear straight from the box. Packaging is lovely and good freebies included. Cannot praise the quality and customer service enough. Highly recommend!

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

I've ordered from them for a few years…

I've ordered from them for a few years now, but this time I had a chance to see how they handled me from a customer service stand point. I must admit, they gave me number 1 first class service. Customer service is a dying art, so thank you for showing that it still exist! It really means a lot!
Thank you

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great variety

This wig company has a great variety of quality wigs. The softness and realism are exceptional. Also the prices are reasonable.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

I inadvertently left out information that was needed to ship my product to me. Evelyn reached out to me to gather the correct information to ensure that I received my product expeditiously!

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Stunning chocolate brown kinky hair

Stunning chocolate brown kinky hair. Great service and communication from ordering to delivery.
This unit could be a little more dense but otherwise it is lovely, soft, no strange odours and colour exactly as described.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

I buy my wigs from Ashimary

I buy my wigs from Ashimary. Their products have good quality and I get compliments from people.
The customer services team are every professional and responds quickly to queries. I recently purchased couple of wigs and decided to exchange one with another wig.
The customer services team were so understanding and helped me through out the whole process. I completely recommend them.

July 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect new hair to love and cherish

This hair is exactly what I was promised I’m so in love with it already , quality is top tier, I haven’t worn it yet I’m waiting for my special occasion and I’ll do
Delivery was as planned… thanks for the extra gifts really lovely 💃🏼💃🏼💃🏼💃🏼💃🏼

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy with the look of the wig…

I am so happy with the look of the wig I received. It was exactly the look and feel I wanted. I only want a longer length. It was delivered to me in a very short and timely manner. The entire process was absolutely a 5 star experience and I thank you for that! I will be ordering more wigs in the future.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

The service is very good,

The service is very good,
When l order the product they monitor it until l received it and after they deliver
It l still got notifications that it was delivered.l will recommend your company anytime any day, keep up the good work, l give you 10 over 10.
The wig is very nice
The service is good
Delivery time is excellent.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Company

This company is amazing they have great customers services & their products are high quality. FedEx kept leaving my products at the wrong house twice but this co steped up and resolved the issue I was also given a $30shop card for my next order. Now that's customers service so if u want quality products give this co your business

August 2, 2026
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Rated 5 out of 5 stars

I did like the color

I did like the color. I did notice some breakage/ very short pieces on the crown of the wig. I also notice that its not 20" all around. I looks as though it was already cut with some mild layers. The wig cap is a bit small, however because the color is exactly what Ive been looking for I will keep purchasing. The hair itself is very soft and has a natural density. I dont regret this purchase and I look forward for future purchases in the near future.

August 1, 2026
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Rated 1 out of 5 stars

Worst wig I have ever bought

Worst wig I have ever bought. The lace tears easily, it shed a lot, it get tangled, it thins in the front very quickly. Horrible.

December 28, 2025
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hello there
Thank you for taking the time to share your feedback.
We're very sorry to hear that you experienced issues with the lace, shedding, tangling, and thinning. This is certainly not the experience we want any customer to have.
At the moment, we're unable to identify your order based on the information provided in this review. We'd truly appreciate the opportunity to look into what happened and find a suitable solution for you.
Please contact us at wecare@ashimaryhair.com with your order number or the email address used for your purchase, and our support team will investigate your case as quickly as possible.
We value every customer's feedback and are committed to resolving genuine concerns in a fair and timely manner.

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