While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Movie Rental Store
  2. Movie Theater

Information provided by various external sources

AsianDB - your connection to Asia: movie database & shopping destination


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Asiandb is definitely NOT a scam

Asiandb is definitely not a scam. Not only did I receive my package within a month's time, but I was given prompt and courteous response to my questions sent to their customer service email address. A tracking number was also provided (upon request) after the item had shipped, which gave me step by step details regarding its in-transit movement.

Why others are saying this company is a scam is curious, to say the least - perhaps their packages were lost in transit; or perhaps their unanswered questions had already been answered once before and no longer warranted a response; or perhaps Asiandb has since revved up its business efficiency; I don't know. But my experience places this company at the top of the many, many Asian online services with which I've had purchase transactions over the past several years.

In the midst of a pandemic, to have received a package from the other side of the world, safe and as described, before a month's time had elapsed, combined with timely staff response, is simply not characteristic of a scam organization. I was genuinely impressed with their service, and offer nothing but praise for this company.

October 23, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not buy anything from Asiandb

Do not buy anything from Asiandb !
I bought a difficult-to-find dvd from Asiandb. When I made a purchase, thay said 'on their website' that they have this one in stock. But when I made an order, it took about 1 week without progress so I sent an email to them. They replied that they dont have this dvd in stock, the staff are trying to find it for me. They told me I need to be calm and thanks me for being patient.

I've been waiting for so long...g...g...g
I think they will send me a tracking number when they ship the parcel. But not ! I dont have any email from them.
One year later, I still have a positive thinking. They wont cheat me, I will get my dvd which cost about $130 including shipment fee.

From that day, it has been 2 and a half years that I dont get anything from this website.
My order is gone from my history order. It's like I've never made any purchase with this website before.
They still buy this dvd on their website. If they have one, why they not send it to me?

I already send an email for asking them about my order. I still have an order number. They dont reply me ! It was my fault that I took the time so long for contacting them. But I trusted them. I keep waiting and all I get is nothing.

Don't do any purchase with them !

March 18, 2018
Unprompted review
Rated 4 out of 5 stars

I must be one of the few who have had a …

I must be one of the few who have had a good experience with them. I ordered some out of production CD's and they were shipped to me with no problems within 3 weeks. You do have to realize though, they do not have a physical inventory, especially on OOP items. They search available shops to find them for you then ship them to you once they have them in their hands. Sometimes this requires a bit of patience.

February 11, 2018
Unprompted review
Rated 1 out of 5 stars

Korean Online Scam

Don't bother doing any business with this company. They charge first then don't care. Their self-posted testimonials are pathetic - the last one was dated a few years ago and repeated posts by the same customer. They picked only the good ones to post. This is a ghost online fraud. I wonder if all Korean online sellers are like this.

January 6, 2018
Unprompted review
Rated 3 out of 5 stars

Painful!

You have to chase their customer service few times to get to know the status on your order. After dilly delaying at their end and few times email sent, I received the package at last. I am not recommending this site but this is the place that you can get limited edition item for Asian movies, music or other products which was no longer in production. It just you need to be patience in dealing with them.

April 21, 2013
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look