Askable Reviews 

279
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. People frequently mention that the platform is wonderfully simple to navigate, offering an intuitive interface alongside prompt and reliable payouts that arrive directly via PayPal or other convenient methods. Consumers also warmly praise the friendly, welcoming nature of the staff and moderators, who ensure that every interactive session feels comfortable, professional, and genuinely engaging. However, some customers also noted frustrating experiences regarding payment delays and unexpected account issues after finishing studies. A few reviewers additionally reported poor customer support responsiveness, mentioning that getting assistance or clear answers to urgent problems proved difficult.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate,... See more

Payment

Customers shared satisfaction and appreciation regarding payment, highlighting that earnings arrive reliably... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpful,... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some consumers experience... See more

Response time

Consumers find response time to be ambiguous, as some reviewers experience quick communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Askable provides legit paying surveys unlike the common paid survey apps. The survey opportunities are hard to come by, though, but when they do, they pay handsomely and they are surveys that are real... See more

Rated 5 out of 5 stars

Excellent AI-powered platform for fast user research (results in ~48 hours). • Easy to use, exciting projects, fast PayPal payouts. • High ratings from participants (4.5/5 Trustpilot, 4.6/5 Pa... See more

Rated 5 out of 5 stars

What an amazing experience with Askable! 🌟 The platform is super easy to use, beautifully designed, and finds studies that actually match my profile quickly. The sessions are well-run, moderator... See more

Rated 5 out of 5 stars

I've been with Askable for 3 years as a participant. Great experience. There's a huge variety of interviews and tasks, if you're selected. The payouts are super quick for either PayPal or gift voucher... See more


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 621754096

  1. Vehicles & Transportation

Information provided by various external sources

Need participants for usability testing? We have thousands of candidates ready to attend your next user test or focus group. Check availability now!


Contact info

4.0

Great

TrustScore 4 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(279)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Askable is easy to interact with

Askable is easy to interact with. They offer lots of opportunities which are updated regularly giving plenty of options to participate. The options of where to use the payments are great too. Highly recommend.

December 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Avoid!

Avoid the London office. It is a toxic cesspool of micromanagement and bullying. There’s an insecure tyrant ‘leader’ that thrives on belittling junior sales managers, crushing any chance of professional growth. The environment is suffocating—you’ll be under constant scrutiny with zero support to do your job effectively. While the product is good, the so-called “leaders” in the London office are utterly incompetent and downright destructive. Proceed only if you enjoy being set up to fail and gaslit.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Askable survey

I did one online survey on Insurance - The people concerned were great - questions and answers flowed back and forth - very relaxing and easy and the time went so fast, thanks for the opportunity to earn some much-needed extra cash and in an interesting and informative way.

October 14, 2024
Unprompted review
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Rated 5 out of 5 stars

This is a great company

This is a great company. The surveys and interviews are very interesting and it’s great that you get paid a decent amount of money. Money comes into your account within three days, a wonderful system. I love it!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Just did a video session

Just did a video session. Great interview, lovely welcoming staff too. Such an awesome way to give feedback and ideas and be paid for you're time. Look forward to my next one.

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointment and waste of time

Member for about 2 years, receive constant texts about possible surveys/focus groups but have never been selected for any that I have applied for. Such a disappointment and waste of time.

October 21, 2024
Unprompted review
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Rated 5 out of 5 stars

I highly recommend Askable!

I recently took part in an online focus group about finance. I was given several reminders of the date and starting time of the session which was so helpful. It started and finished exactly on time and was very professionally run by the mediator who was also very friendly and engaging. It was also very enjoyable to get the opinions of others as well as giving my own. At the end of the 90 minute session I was delighted to see that I was paid extremely promptly through Paypal. I couldn't recommend Askable highly enough based on my experience.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed as a new member of Askable

As a new member of Askable, my experience is disappointing. The platform’s interface is confusing, and I encountered several technical issues. Customer support is very slow to respond, and the overall user experience did not meet my expectations. I hope improvements are made to enhance usability and support for new users.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

highly recommend

I would highly recommend askable as a participant, I attended an online focus group today, it was fun and exciting. I received my reward into my PayPal account 20 minutes after completing the task. Thank you Askable!

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Not a scam, but legit company highly recommend

This is one of the genuine and honest market research companies that are legit and not a scam. You have a couple of options to be paid one is in e-gift vouchers and the other is PayPal. They are by the fastest market research companies to pay out, within minutes after completing the job you get a notification that you have been paid x $ into your PayPal account. Recently completed another job, I highly recommend them.

October 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Disappointing experience as client

I had a disappointing experience with Askable as a client. They failed to deliver on their promises, and the project timeline exceeded expectations by threefold. One of the researchers assigned to our project lacked key competencies and was clearly not equipped to deliver the required results, and the final presentation was all over the place.

Before signing the contract, the account managers promised the world, but once we were onboarded, communication became sparse, and it felt like we were left to fend for ourselves. The recruitment process was especially slow, with broken communication and significant delays in finding suitable candidates.

Be cautious and make sure to vet the researchers thoroughly if you decide to work with Askable, as the quality of the talent provided can vary significantly.

Overall, the service was far from what was advertised, and it caused more headaches than solutions. I would not recommend Askable based on my experience and I will stay away from them in the future.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Askable - a great way to give your opinions.

I enjoy participating in the surveys that are relevant to me. They're easy to understand, interesting and informative. The seamless process from registering for a survey to payment upon completion, makes it all stress-free for me. Thanks to their wonderful team.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Legitimate survey company used by reputable companies

These folks are legit :) I was hesitant at first but a) they really paid me b) the surveys are sometimes for big NZ companies market testing secret upcoming things to get feedback. Love it! Only time I ever had an issue they dealt with it promptly.

They didn't ask me to write this review, I was on here looking at something else and remembered that these folks I had initially doubted but now trust.

PS Okay the "Emily" thing is probably a fake name, but that's fine. Hopefully at least one person identifies as Emily in the company somewhere?

August 23, 2024
Unprompted review

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