Askable Reviews 

278
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. People frequently mention that the platform is wonderfully simple to navigate, offering an intuitive interface alongside prompt and reliable payouts that arrive directly via PayPal or other convenient methods. Consumers also warmly praise the friendly, welcoming nature of the staff and moderators, who ensure that every interactive session feels comfortable, professional, and genuinely engaging. However, some customers also noted frustrating experiences regarding payment delays and unexpected account issues after finishing studies. A few reviewers additionally reported poor customer support responsiveness, mentioning that getting assistance or clear answers to urgent problems proved difficult.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate,... See more

Payment

Customers shared satisfaction and appreciation regarding payment, highlighting that earnings arrive reliably... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpful,... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some consumers experience... See more

Response time

Consumers find response time to be ambiguous, as some reviewers experience quick communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Askable provides legit paying surveys unlike the common paid survey apps. The survey opportunities are hard to come by, though, but when they do, they pay handsomely and they are surveys that are real... See more

Rated 5 out of 5 stars

Excellent AI-powered platform for fast user research (results in ~48 hours). • Easy to use, exciting projects, fast PayPal payouts. • High ratings from participants (4.5/5 Trustpilot, 4.6/5 Pa... See more

Rated 5 out of 5 stars

What an amazing experience with Askable! 🌟 The platform is super easy to use, beautifully designed, and finds studies that actually match my profile quickly. The sessions are well-run, moderator... See more

Rated 5 out of 5 stars

I've been with Askable for 3 years as a participant. Great experience. There's a huge variety of interviews and tasks, if you're selected. The payouts are super quick for either PayPal or gift voucher... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 621754096

  1. Vehicles & Transportation

Information provided by various external sources

Need participants for usability testing? We have thousands of candidates ready to attend your next user test or focus group. Check availability now!


Contact info

4.1

Great

TrustScore 4 out of 5

278 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(278)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top review for Askable Market Research Platform

Askable is a fabulous platform and user interface for collecting market research. As a participant, I find the online portal and phone app very easy to use, and the payout method very efficient. I would recommend Askable to anyone looking to participate in quality market research!

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Road closures with AT

I was a bit slow getting started. I need specific instructions on anything technical but the lead got me through it. Interesting topic and I hope they heed some of he things I said, like if you close a road, be specific about the alternative(s) and how to get to planned destination.

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Platform for User Experience Opportunities

I had a fantastic experience with Askable, a platform that specialises in organising user experience surveys and interviews between clients and candidates. They provide excellent opportunities, ensure competitive pay, and maintain a well-structured and professional process.

January 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great reward

Great interviews.nice and well presenters
Good content and participation was great
And the good part is that you get rewarded for your time

January 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy site and app to navigate

Easy site and app to navigate, simple questions to enter a survey or 1 on 1 chat. They send reminders for upcoming sessions, which I like. I wasn't unsure of a few things - of video link delivery or timezone, but their website has these answers and was really easy to find.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and fun

I’ve just done my first Askable video call and it was so easy! This is definitely going to be a great side hustle for me.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Askable is a really great innovative…

Askable is a really great innovative research company. The setup is user friendly, making it very straight forward for any age to navigate and they have an App!!

My experience with Askable was very seamless. From answering a very user friendly survey to then being booked in to a session with a facilitator. The reminders are really helpful and there were no errors with using the platform.
The questions that were asked were very direct and easy to understand. I had no issues in answering the questions, and overall happy with my reward I received at the end of it. I recommend this to anyone that is happy to share their thoughts, experience or views on a particular topic.

January 15, 2025
Unprompted review
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