AVOID!! Aspire International sourcing Ltd. AVOID
AVOID AVOID AVOID. We spent £15.5k on a vehicle from this firm and within 1 week started to experience serious problems, with horrendous noises and limp mode issues within the first 3 weeks. We had to return the car and were told the turbo had gone and had potentially damaged the whole engine and he would therefore replace the engine with a NEW one under the warranty we thankfully purchased. Approx 8 weeks later, we received the car back and there were still issues that we reported back to Dominic. Issues such as a loud banging noise coming from under the car, warning lights constantly appearing on the dash, brakes slamming on for no apparent reason. Issues that felt of particular concern to us, whilst using the car to ferry around our 2 young kids. While all of these issues were acknowledged, some were dismissed as ‘normal’ by Dominic, whilst others were acknowledged but took 8 months to rectify.
The Issue with the brakes slamming on (which Dominic had initially claimed was due to shadows on the road being picked up by the vehicle and described as ‘just the way the system performs’) was subject to an attempted fix by Dominic, by replacing a sensor at the front of the vehicle. This made no difference whatsoever, so to us - was just another fundamentally serious flaw with the car and potentially a dangerous one.
After continued banging noises and dangerous ‘automatic’ breaking, we felt the best course of action was just to sell the car and move on. At this point, we requested the invoice/receipts/paperwork from Dominic, relating to all works carried out, including the alleged replacement engine - so that we could notify DVLA of the new engine details and request a new V5 (all of which we felt should have been done by Dominic anyway, as this is a LEGAL REQUIREMENT and it was through Dominic that the work had been carried out). Our initial request (8 months after the works being carried out) was ignored. After our second request (14 months after the works being carried out) we were advised by Dominic that ‘unfortunately we wouldn’t hold records for that far back’.
Cut a very long and arduous story short, and after receiving what appeared to be fake, or unlawful documents from Dominic (papers that didn’t relate to our vehicle, papers that carried a VAT charge, but no VAT number on etc etc) it becomes clear that Dominic could not prove or provide ANY evidence to us that the engine had indeed been changed, or if it had, he was not prepared, or unable to prove it - WHICH HE IS LEGALLY OBLIGED TO DOCUMENT.
During this battle for paperwork, we had a knocking noise investigated by 3 different mechanics who all suggested diagnoses could provide difficult and potentially cost thousands.
After 20 months of ownership and a battle for paperwork that we were LEGALLY entitled to receive - it was clear to us that Dominic was clearly happy to flout his legal responsibilities at all costs and as such we have been forced to sell the vehicle – at nearly 50% of the value that we paid for it. The whole experience has been traumatic, exhausting and frustrating and we would urge anybody to THINK TWICE before purchasing a car from this dealership, based on our experience.