While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Modena Assist può anche chiudere serve a ben poco

Se per voi questo si chiama servizio per me è un disservizio....
Pagata garanzia aggiuntiva da 179euro e alla fine sono 3 settimane che aspetto e ancora nessuno mi ha detto nulla...
Uno schifo totale questa assistenza,provi a chiamare al tel, oltre alla voce guida, non risponde nessuno perché si stacca direttamente la chiamata 🤮🤮
Mai più comprerò elettrodomestici samsung perché l assistenza di Modena fa schifo
X bene 2 volte è capitata la stessa cosa prima asciugatrice e adesso lavatrice

January 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Estrema professionalità e velocita oltre standard Italiani molto precisi e svizzeri !

Estremamente professionali e Estremamente veloci , con tecnologia e telefonia , assistenza alla cassa perfetta oltre standard Italiani , Ragazzo che mi ha accolto con mio problema era gentile professionale.
Mentre tecnico che mi ha riparato telefonino era attentissimo a ogni singolo particolare .
Mio s20 e riparato perfetto e funzionante in un paio di orette...
Grazie Asist Samsung siete riusciti , aiutarmi con velocità professionalità aumentando mia sicurezza telefono ☎ mi serve come salva vita sia a casa sia al lavoro con la mia malattia ! GRAZIE ANCORA !

October 20, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look