Association of Learning Reviews 

2,449
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly user-friendly website, highlighting how simple it is to easily navigate, access learning materials, and find comprehensive course details beforehand. Many individuals also emphasize the remarkably quick enrollment process, convenient payment options, and consistently prompt assistance from friendly and helpful tutors. Some reviewers were not happy with billing practices, mentioning unexpected charges and ongoing difficulties when trying to secure course extensions or cancel. A few consumers also reported frustrating communication issues, slow tutor responses during assignments, and excessive requests for personal information from external providers.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website is easy to... See more

Website

Clients share positive opinions on website, expressing satisfaction with how easy it is to navigate and... See more

Customer service

Reviewers mention mixed feedback about customer service, as opinions on support quality are deeply divided.... See more

Response time

Customers consistently note ambiguous experiences with response time, as opinions on communication speed are... See more

Payment

Customers had ambiguous experiences with payment, as many reviewers praised the flexible monthly options and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really easy to use and accessible! Would highly recommend Association of learning to friends as well as others who are thinking about doing an online course that will help lead in to a future career i... See more

Company replied

Rated 4 out of 5 stars

Came across this website Would definitely recommend I’ve just enrolled onto the children’s psychology course and can’t wait to start!

Company replied

Rated 5 out of 5 stars

Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with t... See more

Company replied

Rated 5 out of 5 stars

So excited to have found a place where all my learning can be done online but also still holds the appropriate level needed to be recognised and is accredited as well! Great customer support as well!... See more

Company replied


Company details

  1. Distance Learning Center
  2. Adult Education School
  3. Career and Education Provider
  4. College
  5. Private College
  6. Study at Home School

About Association of Learning

Written by the company

AoL-Logo

Who We Are

The Association of Learning have over 400 home learning courses for you to choose from. Whether you are looking to extend your current knowledge with a new qualification or wish to embark on a career change, our range of distance learning courses will suit your requirements.

Explore Our Courses
Contact Our Support Team

Distance Learning

Our approach to learning is designed to work around busy people like you. Now you can gain the qualifications you want in the comfort of your own home, without the pressure of tight deadlines. There's no better time to rediscover yourself and be at your best.

Why Learn With Us?

✔ Personal Expert Support
✔ Trusted and Regulated
✔ Flexible, Simple Learning

Quality

The Association of Learning offer quality courses which are compliant with current regulations and updated regularly.

Experience

Our team have a combined knowledge of 25 years in the learning sector, leading the way with progression.

Technology

Our systems are built around the latest e-learning technology to provide the best learning experience.

Price Guarantee

If we can't beat our competition, we'll provide your learning free of charge on like for like courses.

Teaching Courses
Healthcare Courses
Environmental Courses
Beauty Courses
Marketing and PR Courses
Science Courses
Childcare Courses
Culture Courses
Human Resources Courses
Finance Courses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,449)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent I

February 11, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Omolara,

Thank you for leaving an excellent review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance, feel free to reach out. Thanks for choosing Association of Learning!

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Good Service

Got everything I need to book for the course

February 7, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Mary,

We're thrilled to hear that you've got everything you need to book the course. If you have any further questions or need assistance, please don't hesitate to get in touch. We're here to help.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Lots of good information

Lots of good information, easy to access and digest

February 15, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Jody,

Thanks for the great review! We're thrilled to hear that you found our information easy to access and digest. If you ever need further assistance, feel free to reach out to us.

Thanks, the Association of Learning team.

Rated 1 out of 5 stars

It’s a scam

It’s a scam, not an obvious one. I got the counseling bundle course which you complete the three levels in a year. But the thing is, it is impossible to do! The assessments are long and never ending, they often take over ten days to pass them, and often don’t pass them due to false alarms from grammar or AI automatic checkers which are always false alarms and then you have to contact them and wait even more. They are so disorganized and the little notes we have to read, which is all we get basically, (no interactive learning at all) are full of spelling mistakes. As I contacted them because my year ended, they did not care at all (just asked for more money). I explained it’s near impossible to realistically complete the course in one year, but they obviously don’t care about your learning or for the students to actually do well, but simply care about the profit .

February 15, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi, thank you for your feedback.

We have been unable to locate an account under the name shown on this platform. Please provide your registered email address and order number so we can investigate.

Completion times differ from student to student depending on learning pace and engagement. All courses include a flexible 12-month support period from the date of enrolment.

All assessments follow criteria set by the relevant awarding bodies. Our assessors are required to ensure that learner work meets these standards before it can be approved.

We use industry-standard plagiarism and AI detection software. This is in place to protect the integrity of qualifications and ensure work submitted is suitable for external moderation. If students wish to dispute their assessment, they can contact support.

If a student does not complete within the 12-month support period, extensions are available for an additional fee.

So we can further advise, please provide your registered learner details so we can locate your account.

Thanks, the Association of Learning team.

Rated 1 out of 5 stars

Defrauded

My experience seemed fraudulent at best. I spent almost a thousand pounds to do this course in spite of my busy schedule and surgical operation I did last year; only for them to inform me that the accrediting body has withdrawn their license. Now I'm left in the cold with my hard earned money in their pockets! BEWARE!

February 13, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Chika,

Thanks for the feedback.

If you are a student of ours, please drop us a line with your details.

We work with several awarding bodies, none of which have had licenses withdrawn, neither have we had our licenses withdrawn, so we’re not sure what you mean by this.

We’re happy to help, but can’t do so unless we can identify you.

Thanks,
The Association of Learning team.

Rated 5 out of 5 stars

really enjoyed my course

really enjoyed my course, responses were fast and my tutor was brilliant

February 13, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Jody,

Thanks for the great review! We're thrilled to hear that you enjoyed your course and found our responses fast. It's fantastic to hear that your tutor was brilliant. If you need anything else, just let us know.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Just what I was looking for!

So grateful to the Association of Learning. Was searching for this course but with more flexibility due to life commitments. Staff have been super helpful and the price is unbeatable!!

February 11, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Laura,

Thanks for the great review! We're thrilled to hear that you found the course you were looking for with the flexibility you needed. Our team is always here to help, and we're glad you found the price unbeatable.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

i had spent a lot of time looking for…

i had spent a lot of time looking for this course and thankfully came across this site as it was friendly with the deposit price and the support benefits were pleasing. i will be getting on with it now!love from a life long learner

February 10, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Danielle,

Thanks for the great review! We're thrilled to hear that you found our site friendly and that the support benefits were pleasing. We're excited for you to get started on the course. Love from a lifelong learner!

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Great

Easy enrollment and wide variety of courses

February 10, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Kyla,

Thanks for the great review! We're thrilled to hear that you found our enrolment process easy and are enjoying our wide variety of courses. If you need any assistance along the way, please don't hesitate to reach out.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

cant wait to start my journey

cant wait to start my journey, mainstream college isnt for me but i still wanted to go to uni. this is the perfect way for me to still be able to do that from my home

February 9, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Abbi,

We're thrilled to hear that you're excited to start your learning journey with us! Studying from home can offer a flexible and tailored approach to education. We're here to support you every step of the way.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I am very excited to start my Dog…

I am very excited to start my Dog Grooming course and have found the process of ordering and starting the process online very quickly straight forward. We highly recommend

February 10, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Tracey,

Thanks for the great review. We're thrilled to hear that you found the process quick and straightforward. We're excited to have you start your Dog Grooming course. If you need any assistance along the way, feel free to reach out.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Easy to enrol ,lots of helpful courses!!!

I am happy with the course what I found ,really easy to enrol and I m really excited to start it and to go through it 🙌 ☺️

February 9, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Oana,

Thanks for the great review! We're thrilled to hear that you found the enrolment process easy and that you're excited to start the course. We can't wait for you to dive in and make the most of it.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

The team have been great in helping me…

The team have been great in helping me select a course, providing up to date information and helping me make choices carefully to align with my goals.

February 9, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Ross,

Thanks for the great review. We're thrilled to hear that our team has been helpful in guiding you towards the right course to align with your goals. Providing up-to-date information and assisting with careful choices is what we aim for.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Was looking to start a new course and…

Was looking to start a new course and came across their website. Gave me all the information I needed about the course. And being able to pay in full or monthly is great. Looking forward to starting my new course.

February 6, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Carleymeikle,

We're thrilled to hear that you found all the information you needed for your new course. We're glad our payment options suit you. We can't wait to see you succeed in your studies!

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I found all the information I needed…

I found all the information I needed and everything was clear and easy to access.

February 5, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Claire,

Thanks for the great review! We're delighted to hear that you found all the information you needed and that everything was clear and easy to access. If you ever need further assistance, don't hesitate to get in touch.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Information easily accessible on…

Information easily accessible on website. Fast and easy registration.

February 6, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Omotee,

Thanks for the great review! We're glad to hear that you found our website easy to navigate and that the registration process was fast and simple. We strive to make information easily accessible for our learners. If you need any further assistance, feel free to reach out.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

The website is clear and easy to…

The website is clear and easy to understand allowing students to follow instructions.

February 4, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Mariana,

Thanks for the great review! We're delighted to hear that you find our website clear and easy to understand. Making it simple for students to follow instructions is a top priority for us. If you need any further assistance, please don't hesitate to get in touch.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Easy sign up

Easy sign up, excellent options, love the flexible payment options it would have been unaffordable without monthly payments

January 2, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Nathan,

Thanks for the great review! We're thrilled to hear that you found our sign-up process easy and love our flexible payment options. We're glad we could make our courses more affordable for you with monthly payments.

Thanks, the Association of Learning team.

Rated 1 out of 5 stars

A sad experience

I noticed red flags in negative reviews when I enrolled in 2024 but decided to give it a chance. Unfortunately, learning with AOL has been the worst educational experience I’ve had. After committing two years of my time, money, and effort, I was forced to walk away due to poor support, not lack of effort on my part. Tutors are slow with marking, often unavailable due to leave, and there is extremely poor communication with learners. The institution shows little duty of care or genuine concern for student progress. Being asked to restart the course after two years was unreasonable and demoralizing. To think that there was no communication or notice to inform me that my course will have to be re-done after 2 years. I only got to know when i called to try again (the 3rd year) knowing i was already getting close to a 100% completion. I recommended this institution to three friends, all of whom also left disappointed and drained. Though disappointed and unhappy that almost made me give up, i am glad that its not the end of my pursuit as i will not let this discourage me. I will be starting again in another learning environment that supports its learners.

January 28, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Christiana,

Thank you for your review.

I can see you enrolled on your course in 2024, and again last year, running out of time on both occasions.

Your progress has been delayed due to limited submissions, in some cases with only one submission per month. As a result, nearly half of the course remains outstanding after 24 months.

Your submissions are being referred on multiple occasions because the required actions outlined in the detailed tutor and support feedback were not fully addressed on resubmission (under awarding-body regulations, work cannot be passed unless all assessment criteria are met).

In relation to tutor support and marking, your average marking turnaround time is less than 3 days, which is well within our published guidance.

Support has been provided when work was submitted and when assistance was required, including detailed written feedback and timely responses. However, academic progress depends on regular engagement, submissions, and acting on feedback.

Given the level of progress achieved within the support period, there is no realistic possibility of completing the remaining units before the course expiry date.

In these circumstances, enrolling on the newer version of the course is more cost-effective and appropriate than extending an expiring registration with insufficient progress.

If you wish to continue your studies, with us or another provider, please let us know. We are happy to provide you with all work completed to date, which you may be able to reuse.

The Association of Learning Team

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