Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... See more
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Review summary
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Reviews shaping this summary
An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... See more
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Thank you Aston Vauxhall for your excellent service. You have never let me down since 2018. My last experience was the best. I got the car l wanted with the support of Sony( the gentleman that supp... See more
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Having recently moved from Hampshire to Melton Mowbray I was looking for somewhere to take over the service and MOT of my 2015 Citroen DS3 which I have had from new and always had main dealer service.... See more
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Company details
Written by the company
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Written by the company
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Contact info
Beler Way, LE13 0DG, Melton Mowbray, United Kingdom
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4.6
Excellent
3K reviews
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Replied to 100% of negative reviews
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Reply from Aston Autopark
Thank you for taking the time to leave us a review - we’re pleased to hear that you found our workshop helpful.
If there is any feedback you feel could help improve your experience to a five-star level, we would be more than happy to receive and act on it.
You are welcome to email james.jeal@astonvauxhall.co.uk
Thank you again!
The dealer was very helpful
The dealer was very helpful. Went above and beyond to help me. The only thing was that I was offered a free gift which I haven't received. But apart from that there were no issues
November 27, 2025
Reply from Aston Autopark
Thank you very much for your kind feedback. We’re delighted to hear that you found our team helpful and that they went above and beyond to assist you.
We apologise for the oversight regarding the free gift and appreciate you bringing this to our attention. Please be assured we will look into this and arrange for it to be resolved as soon as possible.
Thank you again for your feedback, and we’re pleased to hear that everything else met your expectations.
Friendly environment.
Great customer service and very accommodating regarding courtesy cars. Very friendly staff.
November 27, 2025
Reply from Aston Autopark
Thank you for your kind feedback. We’re delighted to hear that you experienced great customer service and found our team accommodating with courtesy cars. It’s also wonderful to know that our staff made you feel welcome.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
As always a friendly efficient company to deal with.
As always a friendly company to deal with have dealt there before so know there after service second to none.
The sales consultant Carly Williamson was friendly and efficient and explained in detail what was going on ,
Would be happy to recommend Carly and the company to anybody.
December 5, 2025
Reply from Aston Autopark
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you had another positive experience with us and that our aftersales service continues to meet your expectations.
Carly will be especially pleased to hear your comments – she takes great pride in being friendly, efficient, and keeping customers fully informed throughout the process.
Thank you again for your recommendation and continued support. We truly appreciate your custom and look forward to welcoming you back in the future. 😊
Very Impressed with the Service
Very Impressed with the Service, smooth and kept updated.
December 5, 2025
Reply from Aston Autopark
Thank you for your kind feedback — we’re really pleased to hear you were impressed and felt well looked after throughout the process!
Excellent local dealership
Excellent local dealership. Top class employees.
Helpful and very approachable.
Customer service first class.
December 5, 2025
Reply from Aston Autopark
Thank you — we really appreciate your feedback and are pleased you were happy with the service!
Always very polite and keep me updated…
Always very polite and keep me updated on progress and what's needed
December 5, 2025
Reply from Aston Autopark
Thank you for the review! We’re pleased you were kept informed and supported during the process.
Reply from Aston Autopark
Thank you for leaving us a review - we appreciate it!
Excellent service
Excellent service. Made choosing a new car so easy. Sonny was really helpful throughout the process and everything was at my pace. Really enjoyable experience.
November 20, 2025
Reply from Aston Autopark
Thank you for your feedback!
We’re glad Sonny could make the process straightforward and at a comfortable pace. Enjoy your new car!
Purchased a first car for my son
Purchased a first car for my son, the staff were excellent and very helpful. Some quality vehicles for sale, nearly came away with a second car for my wife.
November 13, 2025
Reply from Aston Autopark
Thank you for your feedback!
We’re glad the process went smoothly for your son, and please do let us know if we can help with any more vehicles!
Thank you again.
Got my car done before there could fit…
Got my car done before there could fit it in very pleased would recommend
November 27, 2025
Reply from Aston Autopark
Thank you for your review! We’re glad we could fit your car in and that you’re pleased with the service. We appreciate your recommendation!
Fixed my car ok
Fixed my car ok , everyone was polite
They broke my spare key casing. I had to chase it as they didn't get back to me. I didn't follow it up as i sold the car.
July 17, 2025
Reply from Aston Autopark
We apologise for the not so perfect experience. We will follow up your concern internally. Thank you for taking the time to leave us a review.
Sonny is an asset to the company
Sonny is an asset to the company
Very helpful and knowledgeable and always went the extra mile
November 20, 2025
Reply from Aston Autopark
Thank you very much for your kind words and positive feedback about Sonny.
We’re delighted to hear that you found him helpful, knowledgeable, and willing to go the extra mile. Comments like yours are greatly appreciated and will be shared with him and the wider team.
Thank you again for taking the time to let us know about your experience!
Great service. Thank you
My vehicle picked up and returned to me on the same day. Serviced , cleaned and the appropriate paperwork achieved at the price quoted. Again - many thanks.
November 20, 2025
Reply from Aston Autopark
Thank you very much for your review!
We’re pleased to hear that your vehicle was collected and returned on the same day, serviced and cleaned as expected, and that everything was completed in line with the quoted price. It’s great to know the process met your expectations from start to finish.
Thank you again for taking the time to share your experience — it’s very much appreciated!
Pleasure to deal with Astonvauxhall
Carly was very good from the word go, could not have made it any easier, knowledgeable and friendly was a pleasure dealing with her, would also mention Blake who was also very helpful, would have no hesitation in recommending Astonvauxhall to anybody
November 13, 2025
Reply from Aston Autopark
Thank you very much for your kind words!
It’s great to hear that Carly looked after you so well from the start, and we're pleased Blake was also able to help along the way. We’re glad the experience felt straightforward and friendly. Your recommendation means a great deal to us!
Thanks again for choosing us!
Process was well managed by sales…
Process was well managed by sales consultant Blake Dear so 5 stars for him
October 30, 2025
Reply from Aston Autopark
Thank you for taking the time to leave your feedback! We're pleased to hear the process was handled well and that Blake looked after you throughout. Your 5-star recognition is much appreciated.
Thanks again for choosing us!
I was really pleased with the service…
I was really pleased with the service from Aston. Sonny made buying a new car simple and straightforward from the beginning. He was very pleasant and knowledgeable. He didn't try to oversell the extras which I think is a good thing. Very pleased with my new car.
November 7, 2025
Reply from Aston Autopark
Thank you for your review! We’re glad to hear you were pleased with the service and that Sonny made the process of buying your new car straightforward - we will pass on your comments to him!
We hope you enjoy your new car, and if you need anything further, we’re here to help.
Reply from Aston Autopark
Thanks for your feedback!
We’re pleased to hear you found the service fantastic and attentive. We appreciate you taking the time to leave a review, and we're here if you need anything in the future.
very easy to organise.
October 23, 2025
Reply from Aston Autopark
Thank you for your review and your custom!
Well looked after and very polite staff
October 23, 2025
Reply from Aston Autopark
Thank you for taking the time to leave us a review - we do appreciate it!
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