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Atheneum Reviews 

12,797
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,463 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and the professional, well-organized consultation process that makes all interactions exceptionally smooth. Consumers note that scheduling interviews is very easy, and the support team communicates efficiently throughout the entire journey. However, some reviewers noted issues regarding slow payment processing times, mentioning that transfers often take several weeks. A few other people also felt that the payment cycle could be improved, as competing platforms offer much faster payouts. Some people mentioned needing to follow up multiple times to receive their money after completing expert consultations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional approach, high... See more

Service

Reviewers highlight positive aspects of service, consistently praising the smooth coordination, professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, efficient, and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising timely and prompt compensation.... See more

Customer service

People report positive experiences with customer_service, consistently praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Atheneum staff at different levels. Service was good, payment was a bit slow (4 weeks or more) but it was not a major problem. Consultation client was of great quality.

Rated 5 out of 5 stars

The research consultant that reached out to me was thorough and clear, asking good questions and giving me confidence to want to be involved. Sent timely emails and the communication was good all rou... See more

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

Excellent Expert Network Platform. However, the payment cycle can be reduced as 4 weeks is a very long time compared to other networks such as GLG, Third Bridge, Dialectica, etc. where the payment cyc... See more


Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(12,797)

1,533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience from start to finish

I completed a one-hour consultation through Atheneum and had an excellent experience from start to finish. They made the entire process simple and easy to follow, and communication was clear throughout.

The questions were thoughtful, relevant and led to a genuinely engaging conversation. I felt like my experience was valued and that I was able to provide useful insight.

I’d absolutely work with Atheneum again and would recommend the experience to other professionals.

August 3, 2026
Rated 5 out of 5 stars

I was satisfied with the entire process…

I was satisfied with the entire process from start to finish. The team was professional, and everything was well organized. What impressed me the most was their communication and efficient coordination. They responded quickly and made the arrangements smoothly, which made the whole experience hassle-free. Overall, I am satisfied with their service and would be happy to work with Atheneum again.

August 3, 2026
Rated 5 out of 5 stars

A good experience

Great communication and liaison between Expert and client. Set up in the system was easy and protocols for calls are straightforward and easy to follow. No technology glitches observed during calls.
Staff were all responsive and helpful and payment process is simple.

August 3, 2026
Rated 5 out of 5 stars

Good communication

The research consultant that reached out to me was thorough and clear, asking good questions and giving me confidence to want to be involved. Sent timely emails and the communication was good all round.

July 23, 2026

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