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Atheneum Reviews 

12,818
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,463 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and friendly throughout the entire consulting process. Many consumers also mention that interviews are exceptionally well-organized, smooth, and very easy to schedule from the beginning. Some people were dissatisfied with the payment process, noting that bank transfers can sometimes take several weeks to complete. Reviewers occasionally reported having to follow up multiple times regarding compensation or experiencing frustrating delays compared to other similar networks. Despite these financial timing concerns, individuals still find the overall professional engagement rewarding and worthwhile.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their high degree of professionalism,... See more

Service

Customers report positive experiences with service, highlighting excellent communication and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, efficient, and... See more

Payment

Reviewers highlight ambiguous aspects of payment, reflecting divided experiences across the platform. On one... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the team is always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Atheneum staff at different levels. Service was good, payment was a bit slow (4 weeks or more) but it was not a major problem. Consultation client was of great quality.

Rated 5 out of 5 stars

The research consultant that reached out to me was thorough and clear, asking good questions and giving me confidence to want to be involved. Sent timely emails and the communication was good all rou... See more

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

Excellent Expert Network Platform. However, the payment cycle can be reduced as 4 weeks is a very long time compared to other networks such as GLG, Third Bridge, Dialectica, etc. where the payment cyc... See more


Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(12,818)

1,552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were very concise

The staff were very concise, and the intermediaries involved were also very efficient. The payment was also made promptly. The only thing is that there were quite a few intermediaries involved in contacting me, and I wonder if this could be improved.

July 16, 2026
Rated 5 out of 5 stars

Good Way to Connect

The rep officer who connect me to th project is very active. Not only contact me through emails, but also chat me on WA.
The quality of arrangement also very good.
I am happy to help more clients

July 15, 2026
Rated 3 out of 5 stars

Overall evaluation

Outstanding process
Good interaction
Good support from your team
Too long payment compare with all you competitors they pay within one week you pay in one month

July 15, 2026

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