Atlantis Rejser Reviews 2,246

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is our first time traveling with Atlantis. Looking back, we have only good memories to smile at. We would like to travel again with Atlantis.

Company replied

Rated 3 out of 5 stars

It could have been better, we booked a 5 star hotel and it was very dirty- we changed hotel from 5 star to 3 star and it was cleaner. We lost half day of our vacation due to this. Best regards Edin... See more

Rated 4 out of 5 stars

Good information about travel arrangements, right up to the last minute,so no complaints from here,would have no problems with using this company again

Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cultural Tours Provider
  4. Flights Search Site
  5. Hotel

Written by the company

Atlantis Rejser er et rejsebureau med fokus på kvalitetsrejser til en pris, hvor alle kan være med. Vi tilbyder rejser til blandt andet Sharm el Sheikh, Hurghada, El Gouna og Soma Bay samt Nilkrydstogter.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service from customer service help desk to local guide

This is our first time traveling with Atlantis. Looking back, we have only good memories to smile at. We would like to travel again with Atlantis.

December 17, 2022
Unprompted review
Atlantis Rejser logo

Reply from Atlantis Rejser

Dear Wensheng

Thank you very much for the nice words. It is great to hear that you had a lovely holiday.

We look forward to providing you with even more good memories in the future.

Best Regards Atlantis Rejser

Advertisement
Rated 5 out of 5 stars

The best trip ever

The best trip ever, organisation is perfect, we felt like we have a family behind our back, not a regular travel agency. Everything was perfectly planned, scheduled and better than we expected. Very professional and proactive approach. All recommendations, we are definitely going to choose Atlantis Rejser again.

May 1, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Everything was good

Everything was good. Even though our hotel was bad at the beginning but when we complained, Atlantis handled it well and was even open to send us to new hotel...

March 25, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Really good

Really good! We had some issues in Egypt with our girl getting chickenpox and tgey supported us as much as possible. Thanks!

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

All what matters

This vacation spend in Sharm El Shaik at hotel Renesaince was just all what you could wish. Everything from staff to food and service was just like to be in heaven.
Next time we will definite go there again.
Fam. Sommer

December 21, 2018
Unprompted review
Rated 4 out of 5 stars

God behandling og 5⭐️ for en bragende…

God behandling og 5⭐️ for en bragende god beskrivelse af området/Hurghada af guiden.

November 6, 2018
Unprompted review
Atlantis Rejser logo

Reply from Atlantis Rejser

Kære Svend

Tak for din 4 stjernede anmeldelse, det er vi meget glade for. Vi ser dog at du skriver 5 stjerner i teksten og tænker om det så er en fejl at anmeldelsen er 4 stjernet.

Uanset hvad, så er vi glade for at læse at i har haft en god ferie.

Med venlig hilsen
Atlantis Rejser

Advertisement
Rated 5 out of 5 stars

Three corners Sunny beach Hurghada i…

Three corners Sunny beach Hurghada i januar.
I betragtning af at Egypten er et u land med sin andel af ubehagelige uregelmæssigheder, synes jeg at Atlantis rejser løfter opgaven godt. Næste rejse skal også være med Atlantis , dog med personlig vejledning, da kataloget oversælger "varen" på flere parametre, bl.a på Wi-Fi, hvilket segment stedet egner sig til mm. Så de fem stjerner går på All round indtrykket fx. Imødekommenheden

March 26, 2018
Unprompted review
Atlantis Rejser logo

Reply from Atlantis Rejser

Kære Ulla

Mange tak for din anmeldelse.
Vi sætter stor pris på, at du har taget dig tid til, at dele din oplevelse med os.
Med ønske om en god dag.

Med venlig hilsen
Atlantis Rejser

Rated 4 out of 5 stars

Good option for package holiday

Good service and selection of trips

December 12, 2017
Unprompted review
Atlantis Rejser logo

Reply from Atlantis Rejser

Kære Maria

Mange tak for din anmeldelse. Vi sætter stor pris på, at du har taget dig tid til, at dele din oplevelse med os. Med ønske om en god dag.

Med venlig hilsen
Atlantis Rejser

Advertisement
Rated 1 out of 5 stars

My experience with Atlantis Rejser had major disappointments.

My story is a bit weird. I live in Canada and was traveling to Europe where I decided to buy a trip to Egypt through Atlantis Regser from Denmark. The package I bought was to unknown hotel with airline tickets, which I've tried before in North America and was reasonable.
First bad experience, all their communications (emails, letters, notes, etc.) were in Danish and did not accommodate English speaking customers. There was a misunderstanding about the transportation from the airport to the hotel and it was after midnight and they were not accommodating the issue with someone who has never been in that country and they tried to rip us off on the charge to use their bus. The hotel they put us in (Luna Sharm) is a dump by all measures while they rate it a 4 stars hotel. Be ware of this place and avoid it at any cost even if they offer it for free. Beside being filthy inside and out, the rooms stink, outdated furniture, filthy linen and on top of all of that when I called in for towels and bathroom paper I was told that house keeping is closed for the night and to call back again next day (as if they expect you to delay the use of the washroom :(, very very unpleasant service.) When I called Atlantis Regser about the issue and asked to be moved to another hotel with me understanding there would be some extra charge, although the gentleman I spoke with was very nice but I was not pleased with how the company handled the issue and the advantage they took of us and the amount of extra money they charged us (we were 7 people). At the end I thought they were a rip off and took advantage of the situation where they could have been empathetic and accommodating considering their partners are unreasonable and have no concept of hospitality when this is supposed to be a tourist attraction where you'd go for relaxation and not to add stress to your life. I would not recommend them unless if you're clear right from the beginning of what you're getting into.

September 18, 2017
Unprompted review
Rated 4 out of 5 stars

God behandling

God behandling , fin service
Og guiden gav sig god tid til at hyggesnakke og give information ved udflugter

September 14, 2017
Unprompted review
Atlantis Rejser logo

Reply from Atlantis Rejser

Kære Alma

Mange tak for din anmeldelse. Vi sætter stor pris på, at du har taget dig tid til, at dele din oplevelse med os. Med ønske om en god dag.

Med venlig hilsen
Atlantis Rejser

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look