Merthyr Motor Auctions Reviews 

171
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

This is the 2nd van I have bought from the company and no complaints so far. Very helpful staff (Rhys)was my guide and bidder on the van. Answered all my emails promptly and rang me if needed a quick... See more

Rated 5 out of 5 stars

Great communications, patient and welcoming for non trader customer.I felt they wanted the process of buying at auction to be equally smooth for myself and themselves. Good technical replies . They... See more

Rated 5 out of 5 stars

Very friendly staff... and extemely helpfull. Proffessional and knoledgeble....great prices... good quality... and honest about conditions.

Rated 5 out of 5 stars

Bought a 58plate transit van on Wednesday from auctioneers was a bit worried about placing bids and buying a van from here but after speaking with my spotter named Danny everything was explained clear... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Established over 40 years ago, MMA is the largest direct fleet car, van, commercial, truck, minibus, ambulance, municipal and refuse auction in the United Kingdom (UK).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

171 reviews

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No recent history of asking for reviews

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4.3

All reviews

(171)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Do Your Homework !!!

The staff are very friendly and the building is well heated and has a very nice cafe and it was quite a fun experience BUT :
I made the trip to Merthyr in the hope of picking up a good deal.
All the cars that I was interested in sold on the night for more than I was willing to pay. I looked at the lot list a couple of days later and all the cars that I was looking at were back in. I messaged the company just quoting one vehicle and was told it was sold but the buyer failed finance. Hmm that means the six vehicles would've made them £3000 in lost deposits. I didn't make it to the second auction and looked again at what would be the 3rd and the cars are back again. Something is definitely not right here. They are the same vehicles, they cover the reg numbers but very careful examination of the pictures prove they are the same vehicles. It does make me wonder how genuine this auction is - with regard to cars at least, all these vehicles sell on the night, they can't repeatedly fail finance! I'm thinking that as far as the cars are concerned they are acting more like a dealership and want a certain price, if they don't get it they take the bid for themselves and then repeat and repeat. I have since found another car elsewhere with a dealer with better spec, lower mileage, got them to service it and renew mot so it had 12 months for LESS money. So DO YOUR HOMEWORK before you go and don't get carried away and bid more than you should because you think you're getting a deal because you're at an auction!

January 6, 2019
Unprompted review
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Rated 5 out of 5 stars

Well impressed!! 👌

I have been going to this auctioneers for many years now and I have never been disappointed. Fantastic prices and good quality vehicles I always get a great deal most importantly, the staff are constantly helping and will give you any advice you need. The set up is very relaxed and there’s also a great cafe in there with good quality food and drinks. The whole experience is great fun with so much to choose from worth every penny 👌

June 28, 2018
Unprompted review
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Reply from Merthyr Motor Auctions

Hi Carlo, many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.

Rated 5 out of 5 stars

1st time at an auction and what a…

1st time at an auction and what a superb service,Dean and Danni were superb from the start .had the van I was looking for at a price I wanted,would recommend to everyone who's looking for a quality vehicle at a good price.
Thanks to you all Aled..

May 5, 2018
Unprompted review
Merthyr Motor Auctions logo

Reply from Merthyr Motor Auctions

Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.

Rated 5 out of 5 stars

Very happy customer...

I had a very warm welcome and they went out of their way to help me today. They really take care of their customers! I love my new car and whenever I look for my next one, this will be the first place I come. Thank you MMA!

May 5, 2018
Unprompted review
Merthyr Motor Auctions logo

Reply from Merthyr Motor Auctions

Hi Alex, many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.

Rated 5 out of 5 stars

Bought a 58plate transit van on…

Bought a 58plate transit van on Wednesday from auctioneers was a bit worried about placing bids and buying a van from here but after speaking with my spotter named Danny everything was explained clearly he ran through everything for me answered any questions I asked about the vans and the costs on top etc. He even came back and helped me bid on the ones I liked. Very helpful and I would go back again just because off the service and good quality vans thanks guys

May 4, 2018
Unprompted review
Merthyr Motor Auctions logo

Reply from Merthyr Motor Auctions

Hi Jake, many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.

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Rated 5 out of 5 stars

MERTHYR MOTOR AUCTIONS!! Thank you!!

I heard about Merthyr motor auctions from the good quality cars and vans they auction a couple of times a week. My Dad bought a van and converted into a camper years ago and still loves it, he says it’s the best he’s ever bought so I went there being slightly nervous as I’m a women and didn’t know what it would be like but my Dad said it would be fine. I couldn’t be happier with my afternoon. I got there on Wednesday about half 4 had a look at a few cars and was helped by all the staff they were brilliant. I had some food before the auction and set myself a limit on what I wanted to spend. I bought a lovely low mileage fiat 500 and Im really happy. Top job AUCTIONEERS.CO.UK
😃👍

May 1, 2018
Unprompted review
Merthyr Motor Auctions logo

Reply from Merthyr Motor Auctions

Hi Rachel, many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.

Rated 1 out of 5 stars

They say vans are for auctions but they have already a price that they want to sell them for if they don't reach that price they just bid on it and say it's an online bid

I have been trying to buy a van from this auctioneers, but week after week the Same van keeps poping out when I called they had already a price in mind that the van was going to get at auction
Than some one told me that they already have prices estipulated for each van if it doesn't reach the price that they want they say an online bidder over bid than that van gets listed again and and again until it reaches the price that they want to sell it for quite unfair for people that a genuine biders

February 8, 2017
Unprompted review
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