Audiophonics Reviews 1,373

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Wide range of products, for every pocket and every requirement, at any level. Everything clear, order sent over the weekend, packed and shipped on Monday, arrived all the way to Romania on Wednesday... See more

Rated 5 out of 5 stars

Really fast 2-day delivery to Germany. Same delivery time like "the big South American river“. No issues at all. Perfect tracking. Packaging was perfect and sturdy. Of course NO hassle with customs f... See more

Rated 5 out of 5 stars

I'v bought from Audiofincs 2 LPS for powerig my Ifi DAC and Headphone amplifier. Both LPS works very well, and sounds mutch better then replaced by LPS from Audiophonics SMPS Ifi power v1. Audiophonic... See more

Rated 4 out of 5 stars

Hello. First purchase, I'm familiar with the product (KT88)so I did not need to communicate, shipping time and cost was fine. Note: The KT88 quad boxes did not have a sticker indicating bias numbe... See more

Company details

  1. Hi-fi shop
  2. Electronic Parts Supplier
  3. Electronic Spare Parts and Components Store
  4. Home Audio Store

Written by the company

Audiophonics est une société spécialisée dans la distribution de produits et appareils HiFi, audio et Do It Yourself sur internet. Des produits qualitatifs au meilleur prix.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 96% of negative reviews

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Rated 5 out of 5 stars

Absolutely incredible experience!

Absolutely incredible experience! Simply unbelievably fast shipping and delivery of my products. Took less time to get my tubes from France than it would have had I ordered them here in the US. Audiophonics offers great products at reasonable prices, instant communications, great customer service and the fastest international shipping I have ever seen! They have earned my business!!

November 23, 2024
Unprompted review
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Rated 2 out of 5 stars

Ordered a product at Audiophonics and was disappointed

Ordered a product at Audiophonics and received an email that the product was delayed, so far good service.
After a couple of weeks I received the product I ordered and was disappointed to see that the seal of the box was already broken and the product was removed from the plastic sleeve. To me this feels like a refurbished product or secondhand. Contacted the customer service and they told me that the product was never returned so it must me a new product. I could return the product if I wanted but I think that is a wast of co2 to ship it back to France. The product is not defected only not new and I payed for a new product. No compensation was possible from Audiophonics so this will be my first and last order.

October 24, 2024
Unprompted review
Audiophonics logo

Reply from Audiophonics

Dear customer,

We confirm once again that the product you received was indeed a new product and that it was neither reconditioned nor second-hand.

We were unable to respond positively to your request for financial compensation.

You can of course return the product to us if you wish.

We remain at your disposal.

---------------------------------------------------------------------------------------------------

Bonjour,

Nous vous confirmons une nouvelle fois que le produit que vous avez reçu était bien un produit neuf et qu'il n'était ni reconditionné ni d'occasion.

Nous n'avons pas pu répondre positivement à votre demande de compensation financière.

Vous avez bien entendu la possibilité de nous retourner le produit si vous le désirez.

Nous restons à votre disposition.

Cordialement

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Rated 5 out of 5 stars

Best experience!

Bought some sockets and wires, delivered a fast and secure package. Perfect experience, same as previous orders. Customer service is incredibly helpful and kind. The site is very professional and they stock many professional items. Happy order again, and many Thanks.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, bought a eversolo A6 master with upgraded power supply, and 24 hours later it was delivered at home. Super product and super service, definitely recommended. Thank you :)

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

Bluetooth stopped working after a year

July 14, 2024
Unprompted review
Audiophonics logo

Reply from Audiophonics

Bonjour,

Nous sommes sincèrement désolé de la gêne occasionnée par la défaillance de votre produit.

Vous trouverez toutes les informations nécessaires au retour de votre produit dans le ticket SAV ouvert sur votre compte client.

Nous restons à votre disposition.

Cordialement

-----------------------

Dear customer,

We are sincerely sorry for the inconvenience caused by the failure of your product.

You will find all the information necessary to return your product in the after-sales service ticket opened on your customer account.

We remain at your disposal.

Best regards

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Rated 5 out of 5 stars

Happy to order again

Website is well layed out and easy to navigate. Found the products I was looking for easilly. Ordering, payment and delivery, as expected, effortless. Packaging could have been a tat more protective as I ordered quite delicate electronics part. That said, the bubble wrap sleaves did their job.
Ordered with Audiophonics before and certainly will do so in the future.

June 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Trovato l'introvabile. Found the unfindable. J'ai trouvé l'introuvable. Das Unauffindbare gefunden.

Da Audiophonic sono riuscito a ricevere un potenziometro ALPS a sei sezioni, motorizzato, per un vecchio amplificatore Yamaha AV a prezzo onestissimo. Su eBay lo avrei pagato tre volte tanto!!!
Corriere utilizzato: UPS. Imballo OK. Consigliato.
From Audiophonic I managed to receive a motorized six-section ALPS potentiometer for an old Yamaha AV amplifier at a very fair price. I would have paid three times as much on eBay!!!
Courier used: UPS. Packaging OK. Highly recommended.
Chez Audiophonic, j'ai réussi à recevoir un potentiomètre ALPS motorisé à six sections pour un ancien amplificateur AV Yamaha à un prix très raisonnable. Sur eBay j'aurais payé trois fois plus !!!
Courrier utilisé : UPS. Emballage OK. A conseillé.
Von Audiophonic ist es mir gelungen, zu einem sehr fairen Preis ein motorisiertes sechsteiliges ALPS-Potentiometer für einen alten Yamaha AV-Verstärker zu erhalten. Bei eBay hätte ich das Dreifache bezahlt!!!
Verwendeter Kurier: UPS. Verpackung ok. Beraten.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Audiophonics gives a perfect…

Audiophonics gives a perfect experience:
great prices for a vast selection of products and brands and excellent post-sale service.
Even their own branded products are very well made and excellent value.
I cannot recommend Audiophonics enough.

May 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Ordered Fiio K9

Ordered Fiio K9, the whole ordering/delivery process was very fast and smooth, very happy with the purchase.

May 18, 2024
Unprompted review

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