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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and reliability, often highlighting the quick shipping times and the safe delivery of packages. Many people appreciate the helpfulness of the staff and the excellent communication throughout the shipping process, making the experience easy and convenient. Reviewers frequently mention the great value and the wide choice of shipping options available. However, some customers noted that the company's website appears a little dated. Despite this, the overall sentiment remains highly positive regarding the service and delivery.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the friendly and... See more

Delivery service

Consumers find the delivery service to be excellent, highlighting its speed, reliability, and... See more

Based on these reviews

Rated 5 out of 5 stars

Had an order from Australia going to Japan, and they were so super professional in the reciept and handling of my packages, even when my packages came in batches. They are always ready to jump on a ca... See more

Rated 5 out of 5 stars

I have made a wrong shipment order and paid the shipment cost. I have contacted the company through the WhatsApp service. The representative (Mark) did a great job and corrected my order and m... See more

Rated 5 out of 5 stars

I ordered products from an Australian company. I sent them to the Australian address AusFF provided. They were received. AusFF sent them to AusPost. AusPost sent the package to America. I got what I o... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure what to expect with using AusFF for a package - the service seemed legit, but I couldn't be sure, and their website seems a little dated. But alas, I was able to get something shipped fr... See more


Company details

  1. Logistics Service

Written by the company

Looking for Mail Forwarding or Logistic Service small or big from Australia look no further than AUSFF.com.au


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Firstly I got told about this shipping…

Firstly I got told about this shipping company from an Australian online retailer who recommended me about - AusFF, and I have to say so far so good. Opened and account, had parcel shipped to them and followed the process for shipping to uk. You have a choice of photo processing pick of them just before packing which is really great option. They are in communication with you and sent FedEx tracking information. Now I’m waiting for delivery by next week, I would highly recommend using this company for a shipping address in Australia. Will definitely use Them again in future wil recommendations for my family and friends.

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Second time using AUSFF

Love this service! Second time using AUSFF to send to NZ! So easy and reliable as well as reasonable. Will definitely be using AUSFF again! A+ with stars - thank you :)

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Would use again.

First time using their service and was apprehensive. Quick turn around and fairly easy to do, certainly an easier part of the whole "buying overseas without direct postage" process.
They sort of lock down your account while it's not funded or active(?), so the invoices, dates, history, etc, aren't accessible.
But would certainly use again.

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

AUSSFF engages in excellent…

AUSSFF engages in excellent communication regarding shipping transactions as well as any necessary problem resolution. I have utilized the service numerous times and will continue to do so.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

AusFF usare

It’s the first time I’m using AusFF so far it’s going really good with smooth process and communication

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, whenever I had s question, I got a very fast reply. The parcels were consolidated perfectly and made it safe to Germany. Will use your service again!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

100%

AusFF has been a blessing for me especially living in the central pacific where it is really hard to purchase goods even though shops provide international shipping which can be quite expensive for me. AusFF has been helping me a great deal especially with package consolidation and options for packaging your stuff. Will definitely recommend to friends and family. Thank you so much AusFF!!!

October 24, 2025
Unprompted review

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