Australianhaven Reviews 10

TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

10 reviews

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Rated 1 out of 5 stars

Terrible

Terrible. 2 months on and still no delivery and no refund, don’t respond to emails. Don’t order from here

February 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Product was ordered in November to be…

Product was ordered in November to be here by Christmas. Promised 48 hour processing and delivery by 21st. I suspect it’s still in China. If this was an Australian based company the product would be here….either that or it’s just a really poor effort.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam, items not received

Ordered from Aussie Haven 10th October. Allegedly 10 business day shipping from local warehouse. Shipping details showed it was sent from China and still haven't arrived in November. The company advises they will only refund if I receive the product and send it back to them. This is a total scam, do not buy from them

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

This company took my payment

This company took my payment, said goods were about to be shipped and then... nothing. Goods were never collected, never heard a word from their customer service in response to my contacting them. They do not respond to emails. 1 star is too generous. Order 7670.

March 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Charged nearly $50 over the price!

I got some product online for $149.96 and I was charged $194.96. I had wrote to them several emails to talk about this but I had no answer. I still believe it was a genuinely mistake about swapping the numbers, but with them not answering I'm not very sure now. Plus I haven't receive what I bought either and they said in 3 days. I could like to find a phone number to talk to someone, but not luck with it either. So angry 😠 😡

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest

Dishonest. False advertising.
Get you in on fancy website.
Easy to pay. Hard to hear from them after that.
Have not received magnetic lashes yet.
Even though say shipped.
After reading other reviews, I’m not hopeful I will receive what I am expecting, or receive goods at all!

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest information

Dishonest information. Ordered 23 days ago and still hasn't been dispatched from the supplier in CHINA. I was provided with a tracking number at time of placing the order. The tracking has never updated and states the parcel is still waiting to be picked up by carrier, The website states it ships all good in Australia which is obviously a lie. I have emailed twice with no response. I don't think I am going to see my peel off lipliner or my money back. Don't spend your money here

April 9, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY THEIR LASHES!!

DO NOT BUY THEIR LASHES!!
Their products get shipped from China and NOT from inside Australia as promised. Their Lashes are cheap and NOT what was advertised/ shown on video posts, FALSE ADVERTISING.
Countless emails sent asking for a refund with ZERO RESPONSE.

December 27, 2024
Unprompted review

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