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Rated 4 out of 5 stars

My experience has been ok, but the app needs to improve a lot to make the procedure more automated, reliable and safe. Auting should learn a lot from apps as getaround used in France and Spain.

Company replied

Rated 5 out of 5 stars

I used the service for the 1st time and I loved it. I didn't expect that it works so smooth and easy. The support is 24/7 available. The app worked well for me to find the car i needed at a good price... See more

Rated 5 out of 5 stars

Very easy to sign up! Nice and simple app to use. Pretty much everything worked excellent. The customer support side needs improvements in my opinion - I tried calling but the english option was mis... See more

Company replied

Rated 5 out of 5 stars

Very positive experience, I was very worried when I saw the reviews about the other car renting companies so I wanted something else that is more trustworthy. And that's when I found this italian... See more

Company details

  1. Car Sharing Location
  2. Trucking Company

Written by the company

The first peer-to-peer car sharing in Italy! We connect people who need a car for some days, with people who own a little used car. Insured by Reale Mutua Assicurazioni.


Contact info

4.8

Excellent

TrustScore 5 out of 5

703 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great alternative to car rentals

Auting is a fantastic app — very intuitive and easy to use. It’s a great alternative to traditional car rentals, with a smooth process from start to finish. The technical support team answered my questions quickly and efficiently. Highly recommend, 100%!

September 19, 2025
Unprompted review
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Rated 4 out of 5 stars

You can’t beat the price—undercuts the…

You can’t beat the price—undercuts the next closest platform by almost half in my experience (which totals exactly one rental, to be fair). Car owners have very widely ranging responsiveness, and it’s prohibitively difficult to alter a reservation, but if cost is more important to you than hypermodern convenience—there is none better. The actual IRL portion of the experience was flawless—clean new car, extremely lovely and helpful owner.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

A great platform for sharing

I love it that Auting offers a platform for car sharing, and the platform works amazingly. I had a very good experience with the customer service and the person whom we rented the car from was also very nice.

August 29, 2025
Unprompted review
Rated 4 out of 5 stars

Auting app is very easy to use

Auting app is very easy to use, simple and helpfull. I always prefer rent from private people than a company it is really cheaper and more simple.
One issue with an app was that new received messages appear slowly and there is no feature to reload messages.

September 3, 2025
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Rated 3 out of 5 stars

Great service but frustrating app

The service is really good and convenient, but the experience using the app is very frustrating. I spent ~20min taking photos of the car, using the new self check-in/check-out feature, where it would randomly remove uploaded photos, take a minute to load (and discard), with an otherwise good network connection. Great feature, but awful experience using it.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Another great experience renting a private car in Italy

This is the second time I've used Auting to rent a car while vacationing in Italy, and once again it was an excellent experience. The car owner Davide was easily accessible and friendly. I was able to locate the car's position and open it via the app, and could return it with a 500m radius of where the rental began. The app works seamlessly, and is available in Italian, English and French versions. I would highly recommend Auting for visitors to Italy who prefer to rent a vehicle from a private person rather than a company.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Easy, great communication with the owner and overall great experience.

August 7, 2025
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Rated 5 out of 5 stars

Much cheaper than traditional rental

Needed a rental for a longer time period (28 days) and saved about $1000 using Auting vs traditional rental. Good selection of cars in Rome and the check in/out process was very smooth using Auting connect. Also had very responsive and helpful customer service when I was having an issue completing my booking as a Canadian user. Everything worked out great and I would definitely use them again!

July 6, 2025
Unprompted review
Rated 4 out of 5 stars

It’s a nice concept and it worked for…

It’s a nice concept and it worked for me this time. The main advantage is that you don’t need to put any guarantees for the car with a credit card.
The cars might vary in conditions and cleanness I think, but again my experience was overall positive.

July 10, 2025
Unprompted review

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