Autoadditionsnationwide Reviews 519

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Top level service from Tyrone and his son travelling the country working on moho/caravan upgrades. Just had the Truma Aventa 2 fitted. Quick, neat, cleaned up and gave a great explanation as well.. f... See more

Rated 5 out of 5 stars

Excellent. Really happy with the service provided. Tyrone and his son fitted a two tank Gaslow LPG system for me today along with a Bluetooth sensor. The work was completed quickly and extremely tidil... See more

Rated 5 out of 5 stars

Very professional, first class service. Tyrone kept me updated of delays in transit due to inclement weather. Took approximately one hour to install 2 x 11kg Gaslow lpg cylinder system in my Rapid... See more

Company replied

Rated 5 out of 5 stars

Tyrone is a real professional, the quality of his workmanship is superb. Only took him just over an hour to fit a Truma Aventa Compact a/c unit to our Elddis CV20. He then gave us a full demo of how t... See more

Company details

  1. Camping Store

Written by the company

Auto Additions Nationwide are a Nationwide installation service for caravans and motor homes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

519 reviews

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Rated 5 out of 5 stars

Been using Tyrone for the last 5 years…

Been using Tyrone for the last 5 years done air conditioning and solar on both my Motorhomes. Have recommended to many of my friends, excellent work wouldn’t use anyone else. Saving for my self leveling next!

September 5, 2024
Unprompted review
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Reply from Autoadditionsnationwide

Thank you Ron as always its a pleasure to see you.

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Rated 5 out of 5 stars

Thule Omnistor awning

Thule Omnistor awning
Tyrone and Dylan attended our property today and installed the awning onto Wilf, right on the drive.
They were friendly, tidy and completed the work really quickly.
We also used the company to install our hydraulic self-levelling. They saved us £200 on the cost of the installation and we didn't have to take the MoHo anywhere as the work was carried out on the drive as well.
If you are considering having any installations carried out on your motorhome then I would absolutely recommend Auto Additions Nationwide.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Aircon Supply and fit

Professional service from start to finish on the supply and fit of my Truma Aventa Comfort Air Conditioning unit. Highly recommended 24/7, great service from Tyrone and his team.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company paid £2000 up…

Do not use this company paid £2000 up front for air con on caravan waited all day for them to come at first thought it was a scam but he landed about 6 pm seemed genuine fitted air con but it was not one I ordered so he said he would bring the right one back another day as I needed to use it as I have terminal cancer and was getting very warm he also said if I got new caravan he would change it over for £50 when he never got back in touch he would not respond then nearly a year after fitting and getting new caravan he messaged and said he would refit on 13 march but said he wanted £400 not £50 so because I am not well and need it we agreed to pay £300 as he had us held to ransom on the morning of 13 march he messaged he couldn’t come as his van had broken down so I replied that was okay he promised he would get back to me but didn’t and again wouldn’t answer phone or messages. Then he messaged back he wouldn’t be doing any more work for us as we had phoned him too many times baring in mind that he never answered any of our calls proper rip off merchant

March 13, 2024
Unprompted review
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Reply from Autoadditionsnationwide

I think we need to clarify some truths to your complaint.

Firstly you paid £1900 for a truma aventa comfort air conditioning system and thats what we bought to you site.

You ordered grey but we bought you a cream in error but said we would come back and replace it. Once we had finished you said you were happy with the cream one.

6 months later you changed your van and wanted us to change it over for you but due to the short notice we couldn't fit you in.

Once we spoke to arrange a refitting date we explained it would be £400 but you said that we said £50. We wouldn't get the tools out of the van for £50 never mind a 300 mile round trip plus fitting.

We agreed we would do it for £300.

Unfortunately with the weather being bad we have had a huge back log.

You have called constantly asking for a new date which is totally acceptable so we offered you a new date of the first week in may which you didn't reply but what isn't acceptable is 120 phone calls on Easter sunday.

We have replied to you saying that 120 call is ridiculous and we can safely say that we won't be doing any future work for you as this is not the type of customers we want.

I think anyone reading this review can look at our other 100s of reviews and see they speak for themselves.

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Rated 5 out of 5 stars

Cannot recommend highly enough

Cannot recommend highly enough - fantastic service, before and during. Tyrone spent time on the phone beforehand advising the right products, maintained communication before the fitting date and they did a fabulous job on the day. Clean, tidy, efficient and explained everything.

No need to go anywhere else!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great and a excellent service

Tyrone called to say he would be there in one hour to fit a satellite dish.
He and his assistant arrived with in the hour and the dish was fitted in less then two hour, clean tidy and efficient.
Great job done would highly recommend them.
Thank you Auto-Addition.

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Power Touch Freedom Mover fitted

I have an old Lunar Ariva with a mark 1 and broken Powertouch mover on it. After numerous phone calls with companies I called Auto Additions and spoke to Tyrone. I found his polite, professional and knowledgeable manner very reassuring. I called him back and ordered the PowerTouch Freedom mover. A date was fixed and Tyrone attended today a day after Storm Henk!! Tyrone removed and fitted the mover whilst nature threw all she had at him in terms of rain. Not to be perturbed Tyrone not only completed the work but had the presence of mind to have a chat with me too. Such pleasant customer service is rare and Tyrone is a gent. After the completion and the sun came out Tyrone fully explained how the new mover works and the new jazzy handset! We are delighted with it and thoroughly enjoyed repositioning our van !
A huge thank you to Tyrone and Auto Additions. Thoroughly recommended

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent job of fitting a Truma air…

Excellent job of fitting a Truma air conditioning unit in the habitation of the motorhome. Great handover and instructions to use. Obviously at this time of year (Nov-Dec}its difficult to arrange days which are dry.

Would definitely use again

November 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic company

Fantastic company. Tyrone is very knowledgable, always helpful and extremely tidy with his work with an excellent attention to details. Would not hesitate to use this company again…

October 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic

Fantastic, efficient, friendly, service from first contact to finished job.

We had a Maxfan fitted to our Elddis Sunseeker motorhome.

I would recommend this business 100%.

Unusual to get this type of customer service nowadays.

Thanks Guys!!

August 16, 2023
Unprompted review
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Reply from Autoadditionsnationwide

Thank you Sue for your kind words and hospitality.

It was a pleasure to meet you both.

We hope to see you again in the future.

Rated 1 out of 5 stars

After reading some great reviews this is not what I expected

After reading some great reviews I went ahead and ordered the Truma air conditioner.Was told it was going to be six weeks before delivery and install.Was disappointed as would of been great to have it installed for our summer vacation.The time for the installation was coming up and was a couple of days away and I received a message to say that as the weather had been so inclement could they push the installation forward.I agreed and a new date was arranged.On the morning of the new install date I received a message at 6.30 in the morning saying they were not coming and they could fit the unit another two weeks later.
Not happy with their service especially as I arranged time off work.I have asked for a refund.I will update my review when they contact me again.

July 29, 2023
Unprompted review
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Reply from Autoadditionsnationwide

Sorry David.

The first time was due to the weather.

The second time was us trying to fit you in and we did say it may be possible.

Unfortunately due to the day to day workings we didn't contact you to say Saturday wasnt on so you were contacted first thing in the morning and we were trying to find you another date. Unfortunately this wasn't acceptable and we understand.

Please accept our sincere apologies and a full refund has been sent.

Rated 5 out of 5 stars

Brilliant company to deal with

Tyrone and Dillon came to our house to fit some air conditioning to our motorhome. Arranging the appointment was really easy, came when they said they would and did a fantastic job. Really happy with everything. Would highly recommend them for reliability, workmanship and price. Thanks again.

June 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Supply and fit of our new air conditioning unit.

I had an air con unit supplied and fitted to my motorhome by Tyrone at auto additions nationwide at my home address. This was a friendly company. Good communication, contacted me the day before with a time estimate. Weather forecast was not looking good for that day so they explained the would ring about an hour before they arrived to check on the weather, which they did. They arrived on time, and completed the job in a timely manner. The team were very professional, clean and tidy. Full explantation was given on how to work the air condition unit. Would highly recommend this company and use them again to supply and fit other items.

May 10, 2023
Unprompted review
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Reply from Autoadditionsnationwide

Thank you Alan

It was a pleasure to meet you and we look forward to see you again in the future.

Rated 5 out of 5 stars

Great service

Efficient, professional and knows his stuff. Thanks Ty we’re thrilled

April 22, 2023
Unprompted review
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Reply from Autoadditionsnationwide

Thank you Kayleigh

It was my pleasure to work on your stunning van with fantastic hospitality.

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