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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their brightness, superior performance compared to alternatives, and ease of fitting. The delivery service is consistently highlighted as fast and efficient, with many orders arriving quickly and well-packaged. Reviewers also appreciate the excellent customer service, describing staff as helpful, attentive, and willing to go above and beyond to ensure satisfaction. However, some people were dissatisfied with product reliability, reporting that some bulbs stopped working after a short period, even replacements. There were also concerns about product quality, with some customers receiving items with defects or finding that certain products did not fit as expected. A few reviewers also mentioned issues with customer service regarding problem resolution and communication.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the product quality,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and friendly... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Customer service

People report ambiguous experiences with customer service. Many customers express significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a green LED upgrade kit along with 2 green LEDs. Unfortunately, 2 LEDs were the wrong colour. I contacted Autobeam on Facebook Messenger and within about 4 minutes the new colour verified li... See more

Rated 5 out of 5 stars

My purchase arrived less than 24 hours after ordering. The Dipped Beam lights I bought fitted directly to my Mk7.5 Ford Fiesta in less than 10 minutes. The performance of the LED's is far superior to... See more

Rated 5 out of 5 stars

I have been looking around for a company that could supply the LED bulbs for my Ford Ranger Wildtrak Custom. Not only did Autobeam have the right kit on their website, Tracey followed up and ensure... See more

Rated 5 out of 5 stars

Purchased H11 bulbs as an upgrade for the foglights on my Fiesta. Ordered them on a Friday and they arrived the next morning as usual well packaged and a high quality product. Bought from Autobeam qui... See more


Company details

  1. Car Accessories Store

Written by the company

Discover the range of innovative vehicle lighting by Autobeam | Light like no other.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

the lights are sick I am just p____d…

the lights are sick I am just p____d that my buletooth doesn't work on my radio

December 22, 2025
Autobeam logo

Reply from Autobeam

Glad to hear you’re loving the lights 👍
If the Bluetooth on your radio isn’t working, this is usually caused by electrical interference. A ferrite coil clip on the affected cable often resolves this by reducing signal interference. https://autobeam.co.uk/products/ferrite-coil-clip

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Rated 1 out of 5 stars

Terrible quality bulbs

Terrible quality bulbs, be careful with the HID led replacement bulbs as the pins push back into the bulbs and you end up with a poor connection and the bulb goes off at times, cheap Chinese bulbs is what they are.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service

I ordered a green LED upgrade kit along with 2 green LEDs. Unfortunately, 2 LEDs were the wrong colour. I contacted Autobeam on Facebook Messenger and within about 4 minutes the new colour verified lights were shipped. Incredible performance, and the lights that did arrive were lovely and bright and well machined.

November 4, 2025
Unprompted review
Rated 2 out of 5 stars

Bulbs do not last long and review filtering?

They may sell bright bulbs when new but they did not last long (less than 10k miles) and perhaps they are filtering low rating reviews on their website as the reviews I left are nowhere to be seen and they do not seem to match experiences seen on other platforms.

I couldn't recommend them based on the low product reliability and quality. Buy elsewhere.

September 10, 2025
Unprompted review
Autobeam logo

Reply from Autobeam

Thanks for sharing your feedback. It looks like your purchases are almost 5 years old — our warranty ranges from 6 months to 5 years depending on the product. Please feel free to reach out to us so we can check if your bulbs are still covered and arrange a replacement if they are.

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Rated 5 out of 5 stars

Quality Products

Never had to deal with Customer Services so can't comment on that but in my experience I have received quality products on more than one occasion, all at a decent price and with quick delivery. Couldn't have asked for anything better really.

September 24, 2025
Rated 5 out of 5 stars

Great service from Autobeam

Very pleased with my response from Autobeam. I purchased a set of RS puddle lights from them in June I checked them on Thursday and one had failed. Got in touch with them on Thursday afternoon. Sent them photos of the failed unit on Friday. A replacement unit was sent out on Saturday and arrived this morning (Monday). Fitting and working. Great service from Autobeam.

September 29, 2025
Unprompted review
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Rated 4 out of 5 stars

I would use them again

Good company, products are nice. My LED sequential indicators have lasted approx 3 years before one has stopped working. Puddle lights also about the same, they now flash.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fiesta H11 bulbs

Purchased H11 bulbs as an upgrade for the foglights on my Fiesta. Ordered them on a Friday and they arrived the next morning as usual well packaged and a high quality product. Bought from Autobeam quite a few times and thoroughly recommend them.

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Very warm and welcoming

Staff pay attention to what you need and go over and beyond to get you the right product. The service is very personal and they are always willing to make sure you leave happy. Tracy and her team are magnificent.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Quality of Service and Kit to match

I have been looking around for a company that could supply the LED bulbs for my Ford Ranger Wildtrak Custom. Not only did Autobeam have the right kit on their website, Tracey followed up and ensured that due to warning lights and systems on my vehicle, I had all the necessary kit to upgrade the following; Sidelights, Headlights, fog lights, interior lights and rear number lights, The quality of the kit is great as is the customer service. If your not sure what you need for your vehicle, contact the customer service team as they can help.

Garry Regan - Exo Concepts

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

I have been using Autobeam for a while…

I have been using Autobeam for a while now and the quality of the product is great. Reversing lights are phenomenal, almost like reversing headlights. I also have LED indicators all round which work perfectly with the added resistors.

September 7, 2025
Unprompted review
Rated 3 out of 5 stars

The prices are misleading as they do not include VAT

Autobeam have great products but their prices are misleading, and in this day and age, should be inclusive of VAT because the majority people buying from the UK will be vehicle owners and therefore not the trade where VAT can be claimed back. This needs sorting out, i appreciate you may sell to other countries and therefore your site should update with that country's tax laws. Get with the game and sort this out. It shows a lack of consideration for the customers.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Love Autobeam LED bulbs!

Love coming back to purchase lighting products from Autobeam- you simply can’t beat the quality, performance and reliability of their LED bulbs! Many thanks once again.

August 20, 2025
Unprompted review

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