Auto Globe Ltd 

Ubaid Jr was very helpful and accomodating.
5 star service

Ubaid jr help with buying my new car
Thanks

Cheska was really helpful friendly and knowledgeable thank you

Ubaid Jr was great - friendly and helpful. Allowed us time to view the car, test drive and didn’t push us to purchase. Great customer service

As I cant respond to Auto Globe's response, I will write a further review.

You didnt assist and your what's app messages, tell me to simply contact the Warranty Company and then you no longer respond to me. Initially, it took days for you to respond in the first place.

The quote for the works were put in, and it was 7 weeks later (car had already been off the road for 3 weeks at this point) that you offered £950 towards a £1,200 repair job. I don't actually call that inflated.

The car was driven for 3 days after repair before it went in for the MOT which failed miserably. I paid for the repairs as I wasn't prepared to wait another ten weeks for you to respond. The extra mileage from the car being off the road for 10 weeks and then on the road for 3 days, amounted to less than 100 miles. For you to suggest that there was extra mileage is completely incorrect.

The car is the worst car I have ever bought. Trade Centre Wales get a bad rep, but for every car I have purchased from them has been a Bentley in comparison to the shocking car you have sold me.

I stand by my review. You are liars and you sell unroadworthy cars.

We was dealt with by Ubaid Jr and the service was great, non pushy sale and great guy!
Would recommend

Really Professional, yet personal experience. Thanks very much to Cheska who was great!

Excellent Customer Service by Cheska, explained each stage professionally. 10/10

I am now in a position to provide an honest review of my experience with Auto Globe, and unfortunately it has been one of the worst customer service experiences I have encountered.

The vehicle developed serious faults within approximately 200 miles of purchase and quickly became unreliable and unsafe to use. What followed was months of delays, repeated chasing for updates, conflicting information, and a complete lack of proactive communication.

Throughout this process I repeatedly had to request basic information regarding repairs, timescales, reimbursement of agreed diagnostic costs, and the status of the V5C. Emails were frequently ignored or only partially answered, forcing me to continually follow up. At one stage I was informed that the V5 had effectively not been processed despite earlier indications that it had been submitted.

I also incurred diagnostic costs that took considerable effort to recover, and the vehicle spent an extended period off the road while I was given a succession of promises regarding repairs and return dates that were repeatedly delayed.

The most concerning aspect was that, after weeks of repair work and assurances that the vehicle had been fixed, it was returned still suffering from serious issues. The delivery driver reportedly experienced multiple breakdowns on the return journey, confirming that the underlying problems had not been resolved. At that point I had no confidence whatsoever in the vehicle or in the aftersales support being provided.

Based on my experience, I cannot recommend Auto Globe. The combination of a vehicle that failed shortly after purchase, poor communication, repeated delays, contradictory information, and an unsatisfactory resolution has left me extremely disappointed. Potential customers should think very carefully before purchasing a vehicle from this company.

I’ve never purchased a vehicle online before but the whole experience was amazing.
Sara was so professional and helpful throughout the process.
Key from the delivery company was very thorough.

Dealt with Cheska, service and sale process was smooth throughout, will definitely use again in the future, but hopefully this car last longer than my old lemons

Great experience. Thank you Sara for making me feel comfortable hassle free experience in buying a car

Very friendly and helpful sorted out a good deal plus free delivery was was sorted out by ubaid Jr thank you

SARA at Auto Globe Ltd, has been extremely helpful and was always prompt to answer the phone or return my call.Ive never bought a car on line before but Sara was helpful professional with a human touch. In short the service I received from the whole Auto Globe Ltd team has been exemplary. My new car was delivered on time and was better than I thought. . Thankyou all , and Thankyou to the delivery driver who drove 90 miles in this hot weather to deliver it. Im greatfull to you.
Best regards to Sara and the team.
Martin Billett.

Miss cheska help us a lot and she ramain at work more than the program thank u very much we appreciate

This company is amazing. Fahad had provided me with amazing service and im really thankful. This company sells amazing and reliable cars and would 100% recommend coming!

Amazing customer service and very reliable cars
Thanks
Nbaid Jr

Car started to struggle go into gear after 20 mile of driving by 50 it was in a AA approved garage under 3 month warrenty provided, paid £5995 for the car start of April, now July still in garage and needing a refurbished gearbox, clearly a fault at point of sale needing a full gearbox change with problems from the outset, now been told even if claim on warrenty is successful will be end of July before its done, so 5595 paid out and not been able to use the car for 4 month by time 27th july comes if done then and accepted could be longer and after just a few miles, I live rural and have paid a fortune in taxis because of it and alot more to pay, I contacted autoglobe who sent me a aftersales email as mentioned in someone's else's review, not received a reply a week later.

Update to reply!
The gear stick was moving about when I very first drove the car this fact, the service light was on, I had a checklist from them not even water in wipers, after 4 mile suspension light on engine jerks, they did not point me to warrenty I did it by booking in through the AA, diagnosis states new gearbox that's out of my hands aswell, they say warrenty provided but the claim as not been accepted, because of the faults during first drive and diagnosis this does prove fault at point of sale, and I have already took legal advice I don't me small claims like others tend to do and been advised what I should approve next if warrenty refuses claim, I will update.