Automotive Touchup Reviews 

266
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the ordering process smooth and straightforward, appreciating the exact color matches provided for their vehicles across various models. Many buyers note that the paint products arrive well packaged and include useful supplies for completing successful do-it-yourself projects at home. Some reviewers were not happy with delivery delays and extended waiting times before receiving their shipments. Others also mentioned issues with customer service failing to answer messages or process requests for refunds. Additionally, a few people experienced problems where the mixed paint color did not match their factory finish properly.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as experiences with the paint vary significantly. Many... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the products,... See more

Order

Customers had ambiguous experiences with order processes, reflecting significant division in their feedback.... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service. While many customers praise the fast... See more

Response time

Consumers find response times to be a significant source of frustration, consistently reporting lengthy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering process easy, shipping efficient, happy with the products. Color was a shade darker than car color.

Rated 4 out of 5 stars

Availability of matching paint makes it possible to keep vehicles longer. Impossible to do this locally.

Rated 5 out of 5 stars

I liked working with the Automotive Touchup Customer Service as they were friendly and helped me estimate how much spray can paint, I would need to touch up my Rav4: from the primer, base coat and cle... See more

Rated 5 out of 5 stars

It was so easy to use the Automotive Touchup website, all you need is the make, model year and color of your vehicle using the scroll down features and the different options of product, small touchup... See more


Company details

  1. Paint Store

Written by the company

Automotivetouchup.com offers touch up paint for any car made per order. We offer touch up bottles, pens, and aerosol spray cans to make your ride look new again.


Contact info

3.5

Average

TrustScore 3.5 out of 5

266 reviews

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3.5

All reviews

(266)

84 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer Beware

I had purchased some touch up paint for my daughter's car which in the first place took quite a long time to arrive, that's the first complaint. Second, her grandparents paid for a car wrap at the same time unbeknownst to me and so no longer needed the touch-up paint. When I went to ask for a refund and notified them that the paint had never been opened used Etc they had told me because the paint was custom mixed and made to order that they cannot refund my order. This should be something that is clearly stated on the front page of the website or certainly before you go to click the purchase button to make sure that this is what you 100% want. There's nothing like that anywhere that I saw. I'm sure it's in the fine print somewhere or you have to go digging to be able to find the policies so it just seems like a real bait and switch operation. This is even in the face of some reviews stating that color mixing is incorrect at times. So what do they do in those type of situations give them the same response? I am clearly not happy with their service and I would advise you as a fellow consumer to be aware highly before you engage in business with Automotive Touchup.

September 8, 2025
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Rated 5 out of 5 stars

Great product, buy the kit

I purchased the complete kit and the instructions from sandpaper progression to the finish buffing was top notch. Color match was spot on and the nozzle on the spray cans produced a great end product. Definitely recommend and would buy again!

August 19, 2025
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Rated 2 out of 5 stars

Either paint the entire panel or take it to a shop. You can't blend in to existing paint regardless of what they suggest on their website.

Went through full can of paint and most of the cans of primer and clear coat trying to blend in a scratch repair on a door. Repair area just kept getting bigger and bigger. There is no way to blend new paint over the top of existing clear coat. It is a blotchy mess. I tried wet sanding with as high as 7000 grit but made no difference. The only way to make it look respectable now will be to spray the entire panel. Only way out is to pay $$$$ to do it or try it again myself (doing the whole panel because blending is impossible for the DIYer). If I do I will certainly buy the paint from a different company. Two stars only because it arrived when they said it would.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Look somewhere else

Purchased all their material. Primer, Paint and Clearcoat. The Paint can was defective, you had to use a lot of pressure to make it do anything. When it did work it would only spray a very small amount or start spitting paint. When I contacted the company they wanted me to jump through hoops, videos, photographs, test cards. I decided to kiss my 30 bucks goodbye and look elsewhere.

August 10, 2025
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Rated 2 out of 5 stars

I received the touch up markers

I received the touch up markers, after waiting for almost a month. While the base coat was quite accurate, the markers are absolutely trash at producing anything but a glob of paint with little to no control at all. A single order of primer, base coat and clear coat pens, that I figured would be more than enough to fix all the little rock dents around my crosstrek, ended up only being enough for one side of the car. The order was around $60, so it was absolutely not worth it.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

The color match for my 1994 Cadillac…

The color match for my 1994 Cadillac was perfect!
The brush made it and clear coat easy to apply.
My son in law who restores cars was very impressed by your product and that your instructions made it easy for me, a novice, to do.
I highly recommend.

July 18, 2025
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Rated 5 out of 5 stars

I was told it would take about nine…

I was told it would take about nine days to mix up my color. Product arrived about two weeks later. Definitely impressed with the color match. Everything is very top quality! Would highly recommend using this product to anyone. Thank you!

July 4, 2025
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Rated 5 out of 5 stars

Excellent Company

I have order several bottles for our Black Jeep.
Customer service is good, product is excellent and highly recommend ordering from Automotive Touchup.

June 11, 2025
Unprompted review
Rated 3 out of 5 stars

Love the paint. Delvery is another thing.

Love the paint accuracy but it takes ... F O R E V E R to receive the paint. All previous orders took 2.5 to 3 weeks to receive. A project killer. I have found another source, but your paint, I will say is superior in spray quality and color accuracy. Just need to speed up the fulfillment times considerably.

June 23, 2025
Unprompted review

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