AutoNational Insurance Reviews 

114
•
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Completing portal extra work. Also sent the ncd email but that is not expected

Company replied

Rated 5 out of 5 stars

Shannon was very helpful and understood our request instantly. Through her hard work she was able to get a quote which we were happy with enabling us to stay with yourselves rather than take our busi... See more

Company replied

Rated 4 out of 5 stars

Generally a very simple transaction. Have had some issues with upload of data and subsequent calls to resolve. However, the "your call is important to us which is we don't employ sufficient staff to d... See more

Rated 3 out of 5 stars

After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convict... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Car Insurance from the U.K Breakdown specialist!


Contact info

4.0

Great

TrustScore 4 out of 5

114 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(114)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Impressed

Detailed info taken and all info given was correctly talked through before policy was issued.
Giving a new customer complete peace of mind.

March 16, 2023
Unprompted review
Rated 3 out of 5 stars

Car insurance

A bit frustrating when filing out form, got to the end and it says refresh! I had to put my whole details in again and the price had went up. I also had to upload documents that I had never even heard of so had to search for them. Just took longer than expected but eventually got there and at the best price.

March 16, 2023
Unprompted review
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Rated 4 out of 5 stars

Generally a very simple transaction.... however....

Generally a very simple transaction. Have had some issues with upload of data and subsequent calls to resolve. However, the "your call is important to us which is we don't employ sufficient staff to deal with it" message is standard nowadays and thus only moderately soils an otherwise flawless experience.

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Policy not setup

Couldn’t find my policy, said that different name on my policy, despite paying for full year no policy was setup for a week, and I was lucky police didn’t stop me, otherwise I would’ve lost points on my licence and other penalties. Bad experience

March 4, 2023
Unprompted review
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Rated 1 out of 5 stars

Very bad customer service

Very bad customer service, no one answered the phone, no one called back when an automatic call back option was chose and their contact email address bounces back salesadminatautonationalinsurance.co.uk I think I might have been scammed, even though this insurance company is referred by compare the market.

February 28, 2023
Unprompted review
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