Autoparts24 Reviews 

7,338
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Promised delivery in five days and they were as good as their word. Excellent service, thank you. This was my last chance to get a replacement for a damaged wheel arch liner for my Alfa Giulia as Alfa... See more

Rated 5 out of 5 stars

Very fast delivery! Ordered a steering rack with free delivery on Monday evening, shipped from Sweden on Tuesday, delivered to Czechia on Friday morning by DHL. Item as described, in a great condition... See more

Rated 2 out of 5 stars

Shipment cost too expensive: If you buy 3 parts together - they ship in 3 separate boxes. It involves bigger shipment cost and if out of europe it’s even more e pesnice then the part itself! Conclusio... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a specific spare part for my car from everywhere on the internet. Then I found autoparts24 and contacted them directly via email. Thorsten from customer service replied allmos... See more

Company details

  1. Auto Wrecker

Written by the company

AP24 is Europe's largest marketplace for used spare parts. Autoparts24 has Europe's strongest international network of quality dismantlers. We gather the European market and provides the industry access to Europe's biggest and most comprehensive marketplace of original spare parts for all car brands. The company is Danish owned, has its headquarters in Copenhagen and is today an international business with sales in 7 countries.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(7,338)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Shipment cost too expensive

Shipment cost too expensive: If you buy 3 parts together - they ship in 3 separate boxes. It involves bigger shipment cost and if out of europe it’s even more e pesnice then the part itself! Conclusion: not worth it!

March 18, 2024
Unprompted review
Autoparts24 logo

Reply from Autoparts24

Dear Tatjana,
Thank you very much for your review. As you correctly observed we do ship from different locations. About 125 different locations to be correct as the shipping is done directly from the recycling companies we cooperate with. It would neither be practical nor economical to have 5 million parts in one location alone. So if a customer orders 3 different parts from our site it is rather likely that they are in different locations. Therefore he or she will receive 3 different parcels sent from 3 different locations most of the time. But as shipping already is included in our prices it is difficult to see the negative aspect of this.
Nevertheless I hope at our products and our service was to your satisfaction and that we might welcome you as a customer again in future.
Kind regards
Thorsten Rentel
Autoparts24

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Rated 5 out of 5 stars

Safe and quality

The item/ My order arrived in my country three days after payment.
Very fast delivery, original quality product. I have install it and works perfectly .
I recommend Autoparts24 to everyone

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Rare part ordered on a Monday morning, delivered from Sweden to Italy by Wednesday and mounted by my Garage on Thursday. Part was in excellent condition and professionally packed. Will definitely use again.

September 26, 2023
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Rated 4 out of 5 stars

The part is good

The part is good, thank you for that, but next time please clean your parts from oli and ect. because its look like unprofessional (cardboard was wet). (No offense it's just an honest opinion).

May 20, 2023
Rated 5 out of 5 stars

Great service

Very fast delivery! Ordered a steering rack with free delivery on Monday evening, shipped from Sweden on Tuesday, delivered to Czechia on Friday morning by DHL. Item as described, in a great condition, fair price. Thanks!

May 21, 2023
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