It was really easy to set up the advert and upload the photos. We liked the fact that potential purchasers had to contact us through an Autotrader number/email rather than giving out our details. We... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very pleased with my experience using Auto Trader. The advert was easy to create and manage, and I received genuine interest very quickly. I sold my motorbike within just two days of placing the adver... See more
I only put car up for sale a couple of days ago had two queries / the first I had a bad feeling about as he didn’t seem genuine and wanted my phone number rather than contacting thru autotrader. Secon... See more
First thing to say, Autotrader pricing, for the private seller, is near-exceptional! Add to that, the fact that their anti-scammer measures are both very effective and reassuring; be that within the e... See more
Company details
About Autotrader UK
Written by the company
Auto Trader make it easier to buy and sell vehicles online.
Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available.
Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.
Auto Trader
Written by the company
- Auto Trader has been around since 1977, helping over half a million people sell their car each year!
Contact info
Auto Trader, Tony Wilson Place, 1 First Street., M15 4FN, Manchester , United Kingdom
- 0345 111 0003
- enquiries@autotrader.co.uk
- www.autotrader.co.uk
4.6
Excellent
109K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great platform and security for…
Great platform and security for selling. Easy upload for a great effect. Will use again.
August 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Didn’t value was good or got exposure
Didn’t value was good , not able load videos useless u have do utube , 2 calls I did not think it got right exposure and price should be more flexible like pay for 2 wks
August 20, 2026
Reply from Autotrader UK
Thanks for taking the time to leave us a review, Jennifer.
We're sorry to hear that your advert didn’t generate the level of interest you were hoping for and that the experience didn’t meet your expectations.
I understand how disappointing that can be, especially after paying to advertise your vehicle.
While Autotrader provides a platform to advertise vehicles to a large audience, we’re unable to guarantee the number of views, enquiries, or a sale. These are usually down to:
-Your vehicle’s popularity
-The time of year
-Financial and economic factors
-Price
-The quality of your advert
We do have a team that can offer specialist help with your advert and its performance, so we are here to help!
We use YouTube for all videos uploaded to the website because they have a very reliable monitoring service, and we want to make sure that all content on the website is appropriate and safe.
We also have more flexible packages that can fit your needs, as the packages we have are for 2 weeks, 3 weeks, 6 weeks, and to advertise until sold, so we do give our customers some options to choose from.
If you would like to discuss this with us further, please contact us on 0345 111 0003, or email us at customerexperience@autotrader.co.uk.
Good service
Easy to create an advert and sold within a couple of months once boosted advert.
August 20, 2026
Excellent way to reach buyers
I had interest in my vehicle within hours of the ad going live. It sold very quickly to the first person who came to see it. We had several enquiries so the ad was definitely getting out to people. The site is very quick and easy to use, can't fault it.
August 20, 2026
Autotrader set up makes compiling the…
Autotrader set up makes compiling the ad so easy!
August 20, 2026
Very easy to use.
August 20, 2026
The cars clutch slipping oil leak water…
The cars clutch slipping oil leak water leak . Took it back to get my money back and he charged me £325 to take it back . Charged me warranty £150 and administration charge £130 and milage 45p a mile. I only had the car 8 days . DONT buy a car off JSA trade cars of Bolton
August 18, 2026
Unprompted review
Reply from Autotrader UK
Thanks for taking the time to leave a review, Christopher.
I understand that you're having issues with a car you purchased from a trade seller, so this review might not be for Autotrader directly.
However, we'd love to help and support you further with this.
Could you please reach out to customerexperience@autotrader.co.uk with what's happened so far, the vehicle registration number and the seller's details?
That way, we can see what support we can offer to you with this and help resolve the issue.
Looking forward to hearing from you soon.
Many thanks,
Thanasis
Not a site for private car sellers in my experience.
Decided to sell 2022 Dacia Sandero through this site after seeing some recommendations. Went with their valuation and received several emails as soon as advert went live. Unfortunately, all con artists. No other interest despite adding additional information and more photos. Small number of advert views tells me that this site is not one for private sellers. Sold it instead to a garage. Would not recommend.
August 20, 2026
Unprompted review
Reply from Autotrader UK
Thanks for taking the time to leave us a review, John.
I understand that you haven't had the performance you expected from your advert, and I'm sorry to hear that your enquiries have mostly been from fraudulent buyers.
While Autotrader provides a platform to advertise vehicles to a large audience, we’re unable to guarantee the number of views, enquiries, or a sale. These are usually down to:
-Your vehicle’s popularity
-The time of year
-Financial and economic factors
-Price
-The quality of your advert
If you would like to discuss this with us further, please contact us on 0345 111 0003 or email us at customerexperience@autotrader.co.uk.
We've also sent a request for further information so we can help and identify these fraudulent buyers.
Scam calls
over 1200 views, x6 scam calls, x1 credit card fraud! vehicle had been advertised for 4 months and recieved x4 interest calls in the same week after auto trader checked phone number IT queries.
August 20, 2026
Reply from Autotrader UK
Thank you for taking the time to leave us feedback.
Our aim is to ensure you have a smooth experience when selling a vehicle online. I am sorry to hear this has not been the case for you. We have a number of security measures in place to prevent fraudulent activity on the platform.
Our safety and security pages are regularly updated with the latest advice on staying safe and on specific scams we are concerned about. Check the following link for more information - https://www.autotrader.co.uk/safety_and_security_centre
I can see you have raised this with us directly, and we have taken further action to try to prevent these instances from happening.
If you receive any fraudulent calls or emails in future, please call us on 0345 111 0003 so we can help further and take appropriate action. We are open Monday - Saturday, 9am - 5pm.
Thanks,
Tilly
Easy to upload photos and description
August 20, 2026
Really fast and easy to use.
Easy to complete and pay no messing about, great set-up. Would highly recommend AT UK.
August 20, 2026
A bit of experience helps
As long as you know and recognise 'tyre kickers', the
right person will come along with AUTOTRADER.
Thanks again
August 20, 2026
very easy to use this system
August 20, 2026
Car sold within 30 minutes of going live
August 20, 2026
Helpful customer service no matter how…
Helpful customer service no matter how many times I called them!
August 13, 2026
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