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Autotrader UK Reviews 

109,264
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 7,158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that creating and managing adverts is exceptionally fast, straightforward, and secure, allowing them to complete listings without hassle. People also appreciate the helpful pre-populated vehicle details and effective security measures that protect against suspicious enquiries while attracting genuine buyers. Many users note that their vehicles sell within just a few days thanks to the broad reach and intuitive design. However, some people mentioned difficulties with navigating the website, placing new listings, or adjusting advert details after launch. A few reviewers also experienced unexpected challenges when trying to modify information or faced limited visibility for their specific vehicle searches.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting a straightforward and effective selling... See more

Website

Consumers find the website to be extremely user-friendly, praising the quick and simple ad placement process.... See more

Product

Users describe positive interactions with product, highlighting how fast vehicles sell. Consumers appreciate... See more

Service

Customers had positive experiences with service, highlighting an easy, fast, and hassle-free way to sell... See more

Price

Customers consistently note ambiguous experiences with price, reflecting widely differing costs and outcomes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was really easy to set up the advert and upload the photos. We liked the fact that potential purchasers had to contact us through an Autotrader number/email rather than giving out our details. We... See more

Rated 5 out of 5 stars

Very pleased with my experience using Auto Trader. The advert was easy to create and manage, and I received genuine interest very quickly. I sold my motorbike within just two days of placing the adver... See more

Rated 5 out of 5 stars

I only put car up for sale a couple of days ago had two queries / the first I had a bad feeling about as he didn’t seem genuine and wanted my phone number rather than contacting thru autotrader. Secon... See more

Rated 5 out of 5 stars

First thing to say, Autotrader pricing, for the private seller, is near-exceptional! Add to that, the fact that their anti-scammer measures are both very effective and reassuring; be that within the e... See more


Company details

  1. Online Marketplace

About Autotrader UK

Written by the company

Auto Trader make it easier to buy and sell vehicles online. Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available. Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.

Auto Trader

Written by the company

Auto Trader has been around since 1977, helping over half a million people sell their car each year!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.6

All reviews

(109,264)

7,019 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super

I found it helpful to be clear as possible - and car sold hassle free - very pleased on the time frame - few days!

August 20, 2026
Rated 1 out of 5 stars

Very disappointing. Put it on at three different prices

Very disappointing.
Put it on at three different prices, no interest. Waste of money.

August 20, 2026
Unprompted review
Autotrader UK logo

Reply from Autotrader UK

Thank you for taking the time to leave us a review.

I’m sorry to hear that your advert didn’t generate the level of interest you were hoping for and that the experience didn’t meet your expectations.

I understand how disappointing that can be, especially after paying to advertise your vehicle.

While Autotrader provides a platform to advertise vehicles to a large audience, we’re unable to guarantee the number of views, enquiries, or a sale. These are usually down to:
Your vehicle’s popularity
The time of year
Financial and economic factors
Price
The quality of your advert

If you would like to discuss this with us further, please contact us on 0345 111 0003, or email us at customerexperience@autotrader.co.uk. We are open Monday - Saturday 9am - 5pm.

Thanks,
Tilly

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, photos took a bit of time to load, had to do 1 at a time. Apart from that, the auto description etc was excellent. Thanks. G

August 19, 2026

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